What Jobs are available for Urgent Care in Thailand?

Responsibilities:

• Answering enquiries from clients via phone and email
• Complete boarding process for new clients
• Key in daily transactions into system
• Provide information, support, coordinate with internal teams to solve operational issues related to Provident Fund
• Perform related duties as assigned

Qualifications:

• Bachelor's degree or Master's degree in any field
• Minimum 2 years of experience in customer service, Provident Fund Support
• Good Relationship and service-minded
• Good listening and management skills
• Possess IC License

สิ่งที่เรามองหา:

สื่อสารดี มนุษยสัมพันธ์เยี่ยม

รักงานขาย ชอบความท้าทาย

มีประสบการณ์คลินิกความงาม เช่น เซลล์ความงามหรือแอดมินออนไลน์ ฯ

ทำงาน 6 วัน หยุด 1 วัน

เข้างาน น.

สถานที่ปฏิบัติงาน (Onsite) : สำนักงานใหญ่ (สุขุมวิท 36)

• หน้าที่ความรับผิดชอบ:

• โทรติดต่อแนะนำบริการและโปรโมชั่นให้แก่ลูกค้าเป้าหมาย

• ปิดการขายและบรรลุเป้าหมายยอดขายที่กำหนด

• ติดตามผลการขายและสร้างความสัมพันธ์กับลูกค้า

• บันทึกข้อมูลและสรุปรายงานยอดขายในระบบ CRM

• พัฒนาทักษะการขาย และร่วมประชุมทีมเพื่อวางกลยุทธ์

คุณสมบัติ

• วุฒิการศึกษา: ปวส. – ปริญญาตรี (ไม่จำกัดสาขา)

• มีทักษะการสื่อสารและเจรจาต่อรองที่ดี

• ชอบงานขายและงานที่ท้าทาย เป้าหมายชัดเจน

• สามารถใช้คอมพิวเตอร์เบื้องต้น (MS Office / CRM)

เงินเดือน 18,000 – 20, มี Incentive)

ร่วมงานกับทีมมืออาชีพ ในคลินิกความงามระดับพรีเมียม

Customer Care & Operations Executive (Thai & English Speaking)

Monkey Travel Asia, operating in Asia since 2009, is a leading DMC in Southeast Asia, specializing in one-day tours. With a strong commitment to stable growth, we provide our clients with unforgettable journeys across Thailand and beyond.

We are currently seeking a Customer Care and Operations Executive who is passionate about delivering exceptional service for our customers in Thailand. The ideal candidate should have exceptional tour operations expertise,Thai as their mother tongue, excellent English and Spanish proficiency is a plus.

Job Purpose:

Support all operational requirements for tours, and excursions, ensuring smooth service delivery and exceptional customer care.

KEY RESPONSIBILITIES

Tour Operations & Customer Care

• Assist in planning and running excursions, and group/individual packages
• Track and follow up on all incoming bookings to ensure smooth coordination and maximize operational efficiency
• Monitor the quality and execution of all services to meet operational standards.
• Manage guide assignments and coordinate driver/tour guide schedules.
• Handle emergency situations on the spot, coordinating with guides, suppliers, and the internal team.
• Resolve complaints professionally and ensure customer satisfaction.
• Maintain customer records and provide daily updates to the Manager.
• Liaise with reservation staff and partners
• Conduct inspections of local suppliers updating the team on service quality.

Reviews & Quality Management

• Monitor, manage, and respond to online reviews across all platforms (OTAs, TripAdvisor, Google, etc.).
• Ensure timely and professional responses to both positive and negative feedback.
• Track customer feedback trends to identify areas for improvement in tours and services.
• Coordinate with internal teams and suppliers to resolve issues highlighted in reviews.
• Prepare regular reports on review trends and service quality metrics for management.

OTA & Online Platforms

• Manage OTA content, visibility, images, descriptions, rankings, and content scores.
• Analyze performance using OTA tools (nationality, market trends, sales, performance reports).
• Ensure all systems are correctly configured and functional.
• Maintain website booking process and ensure it is up-to-date.
• Negotiate programs with partners to maximize results and productivity.
• Assist members with inquiries, account maintenance, and content updates.
• Monitor products, rates and offers in OTA´s , ensuring proper actions are executed.
• Conduct market and competitive análisis.

General Operations

• Support bookings and confirmations with local suppliers and tour guides.
• Maintain high attention to detail by promptly and accurately responding to all customer interactions, ensuring professionalism and clarity in every message
• Perform general administrative tasks and special projects as assigned.
• Maintain good relationships with partners and ensure compliance with company guidelines.
• Prepare and manage the team's monthly schedule, ensuring adequate coverage, balanced workloads, and alignment with operational needs
• Train, mentor, and support new staff, ensuring they understand procedures, systems, and company standards, while keeping them guided in daily operations

Experience & Skills

• Minimum 2 years in travel and tourism, preferably in inbound DMC/tour operations.
• Experience with Thailand destinations is preferred.
• Strong organizational skills and ability to multitask under pressure.
• High level of attention to detail and planning ability.
• Focused on customer care and service excellence.
• Excellent written and spoken English and Thai. Spanish is a plus.
• Proficient in MS Office and Canva
• Ability to work flexible hours, including weekends
• Positive attitude, professional, team-oriented, with a sense of humor.

Qualifications

• Legally eligible to work in Thailand.
• Knowledge of tourism, geography, and foreign cultures.
• Strong analytical skills, able to interpret data and make informed decisions.
• Excellent communication skills (verbal and written).
• Ability to work independently with self-management.
• Strong problem-solving skills and ability to prioritize tasks effectively.
• Ability to multitask and manage daily workload under pressure.
• Thorough understanding of MS Office (Excel, Word, PowerPoint), Canva
• Leadership skills – able to take initiative, lead projects, and support team development.
• Languages: Mother Thai (required), Proficency English (required), Advance Spanish (a plus).

Supplier Management & Development

• Identify and develop strategic suppliers with the capability to co-develop Personal Care/Baby Care & Milk Powder & Inner Beauty
• Maintain strong, collaborative relationships with reliable suppliers, ensuring consistent product quality and availability.
• Manage supplier agreements, ensuring all commitments such as pricing and invoice controls are documented and complied with.
• Conduct regular supplier and producer visits to strengthen partnerships and oversee product quality.

Product Management & Development

• Conduct market research and competitor analysis to identify opportunities for product innovation and category expansion.
• Collaborate with the marketing team to plan and execute new product launches and in-store activities that drive sales and customer engagement.
• Support category growth through data-driven recommendations on assortment, pricing, and promotional strategies.

Pricing & Promotion Management

• Analyze pricing structures and propose adjustments to optimize margin and competitiveness.
• Plan and manage promotional programs including Makro Mail, ensuring alignment with business objectives and sales targets.

Team & Cross-functional Collaboration

• Provide timely feedback on market trends, competitor activities, and category performance to line managers and relevant teams.
• Share essential category information with stores, including product details, supplier contacts, ordering processes, and promotional plans.
• Conduct regular store visits to monitor execution, identify operational issues, and ensure product quality, presentation, and availability are maintained.

• Bachelor's degree in Business Administration, Economics, or related field.
• 3-5 years of experience in merchandising, category management, or supplier management, preferably within Baby Care/ Personal Care or FMCG sectors.
• Strong analytical and data management skills; proficiency in Excel, Power BI, Tableau, or similar analytics tools.
• Knowledge of product development processes and retail promotional planning.
• Strong negotiation and relationship management skills.
• Excellent communication, coordination, and project management capabilities.
• Ability to work cross-functionally and manage multiple stakeholders.

APPLY NOW

The person is part of the local Business Unit Service organization, and handles various tasks as defined by SEA Customer Care Manager or Zone Service Director Southeast Asia (ZSD).

Main Responsibilities

• Provide world class customer support
• Manage new service interventions
• General customer request management
• Validate and update customer information and record daily activities
• Monitor and manage all customer requests till completion
• Measure customer satisfaction
• Ensure highest level of customer satisfaction

Key Daily Tasks

• Answer customer calls
• Record customers' requests in Salesforce by creating cases, case follow up
• Manage Field Service Technicians' accommodation / logistics for the zone technical teams
• Entry point for customer services and managing the technicians scheduling with technical team
• Follow all assignments through to their completion: parts, field service, technical service or other and measures customer satisfaction
• Invoicing 3rd Party & Intercompany
• NPS collection and data consolidation for the region
• Updating of SAP customer databases
• OT / occupancy / absence hours consolidation, Order Uniform, toolboxes for the technicians
• Create Service quotations (according to tariff for special case), orders and invoices
• Payment collection (AR)
• Validate and update customer information
• Invite customers to call back if they are not totally satisfied
• Elevate unresolved concerns to designated Superior in the company
• Communicate regularly with other individuals/departments within the organization
• Perform related duties as assigned or required to meet company goals and objectives

• Assist Regional Service Director on his traveling, expense claims

• Polite and team player

• Able to work in a fast-paced environment
• Be empathetic and work as an advocate for customers (customer-centric)
• Customer oriented
• Proactive work style, highly reliable and accountable

• Act dynamically and pragmatically under pressure

• Bachelor's degree in commerce/science

• 2 - 3 years' experience in customer service industry and in administrative
• Strong knowledge of SAP, MS Office, including Word, Excel and Outlook
• Good written and verbal communication skills, both in Thai and English

Join us – and grow with us.

BOBST is an engineering company, pioneering intelligent solutions that shape the future of the packaging world. At BOBST, you make an impact on a global scale – through innovation and advanced technology. You grow by mastering challenges – in a team that strives for excellence. And you enjoy a culture of a family-run enterprise, where values are truly lived. With the combined forces of more than 6400 people and business activities in more than 50 countries, we are positioned as the innovation leader in our industry.

APPLY NOW

หน้าที่ความรับผิดชอบ :

• กำกับดูแลและบริหารจัดการทีมพยาบาลเพื่อให้การดูแลผู้ป่วยวิกฤตเป็นไปอย่างมีประสิทธิภาพ
• กำหนดและปรับปรุงนโยบาย กระบวนการ และขั้นตอนการทำงานเพื่อให้ได้มาตรฐานระดับสูงสุด
• ติดตามดูแลให้มีการปฏิบัติตามแนวทางปฏิบัติทางการแพทย์และมาตรฐานวิชาชีพ
• ประสานงานและทำงานร่วมกับแผนกอื่น ๆ เพื่อให้ผู้ป่วยได้รับการดูแลอย่างต่อเนื่องและครบวงจร
• พัฒนาและส่งเสริมการเรียนรู้ของทีมเพื่อยกระดับคุณภาพการดูแล

ทักษะ คุณสมบัติ และประสบการณ์:

• คุณวุฒิพยาบาลศาสตร์ หรือสาขาที่เกี่ยวข้อง
• มีใบอนุญาตประกอบวิชาชีพพยาบาล
• มีประสบการณ์ในการดูแลผู้ป่วยวิกฤตอย่างน้อย 5 ปี และเคยดำรงตำแหน่งหัวหน้างานหรือตำแหน่งบริหารที่เกี่ยวข้อง
• มีความเชี่ยวชาญในการบริหารจัดการและภาวะผู้นำ สามารถทำงานเป็นทีมและประสานงานข้ามแผนกได้เป็นอย่างดี
• มีทักษะการแก้ปัญหาและการตัดสินใจที่ดี สามารถวิเคราะห์และแก้ไขสถานการณ์วิกฤตได้อย่างทันท่วงที

Job Type: 1-Year Contract

Locaion: XT PHAYATHAI (Near BTS PHAYATHAI Station)

Responsibilities:

• Receive repair requests from residents and confirm if they are covered by the warranty.
• Coordinate with residents and contractors to schedule repairs at convenient times.
• Track reported issues, repair work, and communications with customers.
• Update customers on the status of their repairs.
• Inspect homes after repairs to ensure all issues are resolved.
• Address customer concerns and escalate unresolved issues to management if necessary.
• Communicate with the property management team to ensure proper documentation.
• Prepare documents related to repairs.

Qualifications:

• High vocational certificate or bachelor's degree in Engineering or a related field.
• 1-2 years of experience in customer service, property management, or coordination is preferred.
• Proficient in documentation and using software such as Outlook, Microsoft Word, and Excel.
• Strong command of English, both written and spoken. (TOEIC/IELTS score will be an advantage)
• Strong communication and organizational skills.
• Ability to manage multiple tasks and follow up efficiently.
• Basic knowledge of construction or home repairs is a plus.
• Detail-oriented with the ability to inspect and confirm completed repairs.
• Able to work independently and collaborate effectively with contractors and residents.
• Comfortable using phone, email, and apps for scheduling and coordination.
• Must be available to work 6 days per week.

About Us
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for Recruiter to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities

• Handle customers' enquiries via outbound/inbound calls and email correspondences
• Data Entry in the system and make sure that it is correctness
• Escalates inquiries or issues to relevant departments and ensure proper follow-up
• Ensure quality customer service and maintain good phone etiquette
• Follow up Customer case
• Assist with any administrative duties and to perform any ad-hoc duties, as and when required

Requirements

• Bachelor's degree in any related fields
• Minimum 1 year of experience in Customer Service/Call Center/Customer Care/Help desk
• Fair Command of English (Read and Write E-mail)
• Passion and Service mind
• Familiar with Microsoft Office applications
• Hands-on and a positive attitude
• Team player, with a high level of energy and able to work independently
• Able work under pressure, coordination skill, multi-tasking, service-minded.

หน้าที่รับผิดชอบ

• รับสายลูกค้าที่ติดต่อเข้ามาสอบถามข้อมูล
• ติดต่อหาลูกค้าในกรณีที่ลูกค้าส่งเรื่องเข้ามาทาง e-mail/line
• ลงข้อมูลลูกค้าในระบบ
• ให้บริการและประสานงานกับลูกค้า
• ช่วยแก้ปัญหาเบื้องต้นให้ลูกค้า
• หากเฉพาะทาง ดำเนินส่งเรื่องดำเนินงานให้แผนกที่รับผิดชอบแก้ไข
• อัพเดทข้อมูลลูกค้าในระบบ

คุณสมบัติ

• จบการศึกษาขั้นต่ำปริญญาตรี สาขาใดก็ได้
• ประสบการณ์ขั้นต่ำ 1 ปีด้านรับสายและบริการลูกค้าทางแชทหรือโทรศัพท์
• ความทางภาษาอังกฤษอยู่ในระดับปานกลาง (ใช้เฉพาะการ อ่าน เขียนอีเมล และฟังการประชุม)
• มีความสนใจในงานด้านบริการ
• สามารถรับความกดดันต่องานได้ดี
• ไม่กลัวที่จะรับสายจากลูกค้า
• มีความรู้ด้านการใช้โปรแกรมต่างๆขั้นพื้นฐาน

Company Description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at

Job Description

ABOUT YOUR ROLE

You will manage the customer claims on quality issues from customers and will also be responsible for managing of claim information to SFDC and complete the claim process with credit notes.

YOUR RESPONSIBILITIES WILL INCLUDE:

Customer Care Cell

• Lead for customer claims on quality issues from customers.
• Lead for managing of claim information to the system and completing the claim process.
• Give a guideline to CCCand TS team on the complaint information to various functional departments within the company.
• Promote the investigation and improvement of various functional departments.
• Preparation of customer improvement reports.
• Coordinate with the quality team for the quality complaint handling to improve the quality satisfaction of key customers.
• Manage material chain (the material incoming plan, Analysis material problem in process, claim back to supplier and follow up Credit note and scope the risk roll)
• Response to manufacturing technical inquiries in a proactive , timely and effective manner.
• Coordinate with the internal team to develop and improve the product's quality and serve with customer requirements.

Technical Support

• Provide Technical Support: Engage with converters and end users as requested by marketing /sales personnel . Gather Market Intelligence and Support the Sales Cycle ( included design a solution /troubleshooting to meet the customer's specific requirements)
• Troubleshooting and Problem Solving:  After sales service (hands-on troubleshooting) for product processing and end user functionality. Actively working with internal cross functional team members on quality issues and drive for closure with solutions and recommendations.
• Report Documentation: Technical Services Engineers are responsible for creating and maintaining technical documentation, such as  troubleshooting guides and r Corrective and Preventive Actions Reports (CAPA). This documentation helps both customers and other support staff to find solutions more efficiently.
• Collaboration with Internal Teams: Act as a liaison between customers and other internal teams, such as sales, product management and operation. Relay customer feedback and bug reports to the relevant teams to help improve the product.
• Customer Relationship Management: Build and maintain strong relationships with customers is a key part of the job. provide timely and accurate feedback, follow up with clients to ensure issues are resolved, and ensure a high level of customer satisfaction.
• Customer Care - Create an agenda focused on key metrics and improvements. Develop a standardized scorecard template for key account customers for consistency in reporting. Analyze scorecard data to identify trends and areas for improvement.

Qualifications

WHAT WE WILL BE LOOKING FOR IN YOU:

• Bachelor's degree or equivalent preferred.
• 5-10 years experienced in QA field in Managing Customer Complains and Claims
• Experience in paper/film/packaging industry is advantaged
• Experience in an industrial environment
• Strong technical aptitude and analytical thinking
• General business process understanding, with a knowledge of the links between customers, production planning and manufacturing, and delivery

Additional Information

All your information will be kept confidential according to EEO guidelines.

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER