16 Urgent Care jobs in Thailand

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Job Level
Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks
Works with a limited degree of supervision within established procedures, regularly provides guidance to others.
Category: Customer Support
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**Requisition:** J

**What we do**

Founded in 2011, Coda Payments helps digital content providers monetize their products and services in more than 40 markets. Publishers of leading games like Moonton (Mobile Legends: Bang Bang), Garena (Free Fire) and Tencent (PUBG Mobile), streaming platforms like beIN and Bigo Live, apps like Tinder, and video-on-demand platforms like Viu have integrated with Coda Payments to accept payments.

Coda Payments is headquartered in Singapore with dozens of additional outposts around the world. Coda Payments has recently been named the 28th fastest growing company in the Asia-Pacific region by the Financial Times (making it the second fastest-growing fintech company in its region), the 8th fastest growing company in Singapore by Straits Times, and a Technology Pioneer by the World Economic Forum.

**Working at Coda**

Life at Coda is fast-paced, challenging, and fun. As a rapidly growing global company, we’re always looking to step up and adapt to changes quickly; there is never a dull day at Coda.

We make things happen in the most impactful and effective manner. If you are always eager to initiate new ideas, hungry to contribute more, derive satisfaction from team wins rather than individual ones, and value integrity, you will fit perfectly into the Coda team!

**Responsibilities**:

- On a daily basis, you will ensure inquiries are met with urgency when responding on behalf of Coda to customers on social media. You will also be a part of information sharing, troubleshooting, professional conversations, and conduct in addition to creating a friendly sense of community online
- Manage incoming social media messages
- Interact with our followers on social media, engaging them in positive conversation to become Coda ambassadors
- Analyze, research, and explain troubleshooting solutions to customers who are encountering challenges
- Work with upset customers to find the root of the problem and provide them with white glove service
- Escalate trends, issues, and customer feedback to appropriate teams
- Partner and communicate with cross-functional teams and stakeholders to drive efficiency and innovation
- Display a positive work ethic, strong interpersonal skills, adherence to company policies, and a commitment to excellent customer service

**Qualifications**:

- Fluency in English and Thai
- Excellent verbal and written communication skills in English and Thai
- Minimum of one-year call center experience
- Minimum of one year demonstrated ability to drive results within a team
- Demonstrated ability to prioritize, multitask and problem solve
- Open to a flexible schedule which may include evenings, overnights, and weekends
- Previous experience responding via social media on behalf of a large company.
- Adaptable to change.
- Familiarity/Experience with Social Media Platforms Hootsuite, SparkCentral, Sprinklr or ZenDesk.

We are an equal opportunity employer and do not discriminate based on gender, race, age, religion, disability, or other local protected class. We are committed to cultivating an inclusive environment for all employees, and we welcome the diversity that you will bring!

The **Patient Care Liaison (PCL) **will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based.

**Duties and Responsibilities**
- Effectively assist the Patient Care Leader in managing a drug access program(s) by liaising with hospitals, and pharmacies, and patients.
- Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines.
- Ensure that current patients receive their drugs quickly and efficiently.
- Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program.
- Maintain and update electronic program files, including patient and quality assurance data.
- Conduct administrative duties for the office.
- Attending and completing Adverse Event Reporting and product trainings provided by the client.

**Relationships**
- Work closely with program team members
- Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff

**Competencies**
- Application of job Knowledge
- Concern for Order and Quality
- Adaptability and flexibility
- Dependability
- Teamwork

**Educational Background and Experience**
- A degree in Scientific or Healthcare related degree
- 1 to 2 years working experience in a healthcare or scientific field or NGO is ideal
- Good command of both spoken and written English.
- Experience in data monitoring and management is an advantage
- Experience coordinating and handling logistics/supply chain is a plus
- Experience in customer service management is a plus
- In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also an advantage

**Job Circumstances**
- The position is based in our Thailand Office and it does entail frequent travel to Clients, partners and Pharmacies which may be outside your designated region.
- Flexibility in ability to travel as well as working hours is essential.

Overseeing main KPIs and CRM initiatives.
Analyze and convert customer data into actionable business insights.
Contributing to the creativity and implementation of diverse marketing campaigns.
Develop and maintain strong relationships with customers to increase customer loyalty and retention.
Collaborate with the marketing team to develop targeted campaigns based on customer segments and preferences.
Segment customers based on demographics, purchase history, and behavior.
Develop targeted marketing strategies to engage specific customer segments.
Continuously evaluate and improve CRM processes to enhance customer experience.
Generate regular reports on CRM performance, customer engagement, and campaign effectiveness.
Work closely with the marketing, sales, and customer service teams to ensure alignment and effective execution of CRM initiatives.
Communicate CRM strategies and results to stakeholders, including senior management.
Bachelor's degree in Marketing, Business, or a related field.
Experience in a retail or pet care industry setting.
Knowledge of marketing automation platforms and CRM software.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Proficiency in CRM software and marketing automation tools.
Strong understanding of marketing principles and customer relationship management strategies.
**Job skills required**: Social media, Automation, Creativity

**It's more than a job**
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**‎**
Customer Care Team Expert ensures exceptional customer experience during night/weekend shifts, supports team development, and drives growth.
**How you create impact**
+ Drive awareness and encouragement of usage of customer facing digital solutions, and liaise with respective teams for training, as needed.
+ With shipment ownership, drive the most efficient way of file handling and availability of customer data and requirements, in order for stakeholder teams to deliver according to customer expectations. At the same time, ensure regulatory and compliance adherence.
+ Lead a strong focus on shipment monitoring and pro-active customer communication, and effectively manage customer feedback, complaints and escalations, and ensure swift corrective actions.
+ Manage and develop customer growth and stay on top of customer retention.
+ Drive maximization of profitability with a high focus on spot quotation execution and fast response time, and by upselling and promoting KN products. And on-going GP analysis, as well as liaising with stakeholders responsible for procurement.
+ Manage account ownership to ensure the most efficient allocation within the team, as well as on-going portfolio management.
+ Allocation of team members who will handle and execute spot quotations can be structured locally, according to team size and commercial experience and capabilities.
**What we would like you to bring**
+ Candidate shall have a minimum of 4-5 years of working experience air freight or freight forwarding as customer service.
+ Candidate with a leadership background would be preferable.
+ Candidate shall be fluent in English communication not only limited in communication, must be able to write and also reading.
**What's in it for you**
+ Miscellaneous benefits such as dental, hospitalization and others
+ Annual Wage Supplement (AWS)
+ Training and development
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

**It's more than a job**
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**‎**
The Operational Care Specialist is part of a team who responsible for coordinating transport activities by executing the necessary bookings with our partners and gateways, generating the required documentation, and monitoring each shipment, including deviation handling. Join us now!
**How you create impact**
+ To manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables
+ To follow the communication concept for effective communication with stakeholders
+ To monitor shipments, follow up on all deviations, accurate and timely updates for visibility in KN systems, including financial data, such as costs
+ To review and clarify CCL instructions if there are conflicts or deviations with regulatory requirements, routing, TT, rate information, or other discrepancies
+ To immediately report problems, operational disputes or discrepancies to supervisors or managers
+ To collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed
+ To monitor operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered
+ To collaborate with the Optimization Team for most effective process execution and systems setup/automation, maximizing systems utilization and avoiding manual processes is critical
+ To maximize profitability through cost optimization
+ To be part of process improvement identification, and implementing changes
+ To work with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations
**What we would like you to bring**
+ Minimum of 2 years' experience in airfreight or related industries.
+ Proven ability to manage end-to-end operational processes.
+ Good English communication skills.
+ Capable of performing effectively in a high-pressure environment.
**What's in it for you**
+ Miscellaneous benefits such as dental, hospitalization and others
+ Annual Wage Supplement (AWS)
+ Training and development
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

**It's more than a job**
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**‎**
The Air Logistics Revenue Care Specialist is responsible to perform the RCC tasks such as produce invoice, confirm expected GP, FSL, Supplier Invoice Acknowledgment, focusing on data quality accuracy, timeliness and critical thinking. Join us now!
**How you create impact**
+ Manage/Oversee related RCC tasks through Business Process Automation (BPA)
+ Handle daily FSL activities - including month end closing
+ Lead CASS challenge resolution and work on improvement processes
+ Drive for automation improvements such as Semi-invoice automation, Quote Utilization and FSL auto file closing
+ Ensure efficient and close communication with GS RCC, CCL and OCC
+ Work with Sales and Customer Care teams on credit limit adjustments
+ Understand and review the file before opening a TAG or an AD-HOC
+ Coordinates with OCC for cost topics around haulers, carriers and third parties
+ Coordinates with CCL for revenue topics related to charges towards the customer
**What we would like you to bring**
+ A minimum of 3 years of working experience in Air Logistics as Sales, pricing and procurement. Well verse in the pricing and cost structure would be additional advantages
+ Capable to speak fluently in English would be preferable.
+ Full understanding of Incoterm.
**What's in it for you**
+ Miscellaneous benefits such as dental, hospitalization and others
+ Annual Wage Supplement (AWS)
+ Training and development
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

**THE POSITION**
As Therapeutic Area (TA)Franchise Head for the OPU, lead, manage and develop the assigned TA team in the OPU. Drive the overall TA strategy, effective alignment and operation of the TA cross functional team (Marketing, Sales, MAHA, GTM, Medical affairs) in the OPU.
Directly responsible for the development of marketing and sales operational plans for the assigned TA in line with ROPU Strategy and Integrated Brand Plans. Drive implementation with a focus on enabling synergies, execution excellence, patient and customer centricity to ensure sustainable growth and profitability for the assigned TA in the OPU.
Demonstrate strong and dynamic leadership to drive the right mindsets and behavioral changes for increased collaboration, effectiveness and efficiency. Lead, manage and monitor all OPU TA activities for CRM.
Continuously updates and educates the organization on topics relevant to the TA business, supporting the sales functions with updates and training materials for the products.
Compliance, Code of Conducts and Policies - Is responsible to ensure that all company and industry compliance topics/requirements are adhered, understood, monitored and respected within the immediate team.
**Duties & responsibilities**
1. STRATEGY:
+ Provide regular inputs to ROPU Heads and ROPU brand teams on local market, customer and competitor information, as well as TA/brand CSFs and KPI development. Support the development and implementation of ROPU IBP/ICPs
+ Develop OPU Operational Plan in alignment with ROPU strategy and plans
+ Diligently pave the way and allocate resources for the excellence in launch of BI pipeline assets and indications
1. DRIVING BUSINESS RESULTS:
BUSINESS PLANNING (BUDGET, OUTLOOK & LONG-TERM FORECAST)
+ Contribute to LTF/Outlook preparation by providing sales and investment planning for the defined brand/TA
+ Develop LTF proposals for Sales, MAHA, Medical Affairs, Direct Promotion and Field Force FTEs
BUSINESS PERFORMANCE
+ Drive achievement of OPU sales, market share and profit/profitability objectives for the TA in line with ROPU objectives
+ Ensure appropriate management of budget and headcount resources at OPU to maintain/ develop or optimize brand performance
+ Deliver monthly performance summaries and KPI updates in collaboration with Commercial Operations, precisely communicating information to facilitate information sharing, consultation and efficient decision making, and immediately highlighting potential issues to HPLC and proposing solutions and counter measures
1. CROSS FUNCTIONAL COLLABORATION
PORTFOLIO MANAGEMENT, INTEGRATED BRAND & CUSTOMER PLANS
+ Lead the TA team to implement OPU operational plan including OPU customer engagement plan (e.g. advisory boards, standalone meetings, symposia aligned to external society meetings, KOL development plans, etc.)
+ Drive internal collaboration and effective operations within the TA team
LAUNCH READINESS
+ Lead TA local launch readiness process in close collaboration with Medical Affairs, Sales and MAHA, amongst other areas to ensure achievement of launch readiness milestones
PEOPLE
+ Engage the team to the TA strategy and provide clarity on the goals and objectives to be achieved by the team
+ Ensure development of skills and abilities through ongoing feedback, coaching and training/ development opportunities for Sales and Marketing teams
LEADERSHIP AND SUPERVISION
+ Ensure implementation and compliance to the Performance Management/ Talent Management/Compensation Planning /BI People timelines for the year
+ Ensure that there are development plans for direct reports and that they are being implemented on the agreed timelines
+ Ensure that proper coaching is provided during the MAG discussions (midyear, yearend, or whenever the need arises)
COACHING
+ TA Head to Sales Manager or Medical Representatives (in case there's no Sales Manager) to develop superior coaching skills to enhance in/ out clinic effectiveness of DSM/BI Medical Representatives
**Requirements**
+ Bachelors Degree and Masters in Business administration (advantage)
+ Minimum 10 years of marketing and /or sales experience
+ Minimum 4 years leadership experience
+ Deep knowledge of ; has experience handling product launches
+ A prior track record of success
+ Leadership skills - facilitating discussions and driving team
+ Proven track of collaboration across different functions
+ Coaching and development of direct team's individuals
+ Strong interpersonal skill/ communication skill
+ English proficiency
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
Sales Enablement
**Job Sub** **Function:**
Sales Operations & Administration
**Job Category:**
Professional
**All Job Posting Locations:**
Bangkok, Bangkok, Thailand
**Job Description:**
We are seeking a Commercial Operations Manager who is highly skilled in Operations and business analytics to join our Vision Care Business Unit. The primary focus of this role is to provide insights, drive sales force effectiveness, and drive commercial operations for continuous improvement. The successful candidate will play a crucial role in maximizing sales performance, value creation and operational efficiency within our Vision Care business unit.
**Key Responsibility Areas**
Developing the commercial strategy for Thailand vision care business in line with business targets to reach requested sales target and profitability.
The role is to enable driving product demand and sales in retail optical stores via creating effective sales strategies, product visibility and drive consumer demand. The role will work closely with sales, marketing and Professional Development (PD) teams to drive revenue growth initiatives.
Expected to apply broad knowledge of the organization's products, services and marketing campaigns to work with internal stakeholders and Eye Care Professionals on inclusion of products into practice, close sales. Deep understanding of business drivers and the ability to generate insights from data to address business problems is a key imperative.
This role will report to the Business Unit Director for Vision Care Thailand & VIP Markets.
**Key Responsibilities Areas**
**Business Analytics to Drive Business Goal**
+ Support the Commercial team in driving and measuring business strategies and KPIs through analytics dashboards, data mining and providing meaningful recommendations, including R&O
+ Lead and drive ownership of internal reporting and dashboards to support business discussions.
+ Collaborate with cross-functional team to understand business challenges, data need and deliver solutions
+ Analyse market and competitors to support strategic planning
+ Support the implementation of analytics tools and techniques to improve business performance (e.g. BPA Tacker, Tableau)
+ Conduct regular assessments of commercial operations processes and suggest improvements for efficiency
**Operations Excellence to support plan implementation**
+ Lead segmentation of customers and channels to support strategies for Key Accounts, top Optical Stores, and Distributors
+ Support in Go-to-Market plan to develop strategic investment plan with effective BPA structure, rebate and promotion plan.
+ Plan and execute National Trade Promotions and campaigns with Customers, Marketing, and Sales, and measure the event effectiveness
+ Support IBP process by working closely between the Sales and Demand Planning team for accurate forecasting
+ Identify opportunities to reduce costs and increase revenue within commercial operations (Revenue Growth Management)
+ Collaborate with regional and local offices to adopt the best practices and support their implementation
+ Manage end-to-end pricing change implementation and system set-up
+ Collaboration with the commercial team and Master data team for customer data changes
**Salesforce effectiveness**
+ Set POA objectives aligned with market strategy and monitor sales plans and SFE to meet overall business goals
+ Lead the development of salesforce effectiveness strategies, including sales processes and tools
+ Support performance discussions, identify areas for improvement, and enhance efficiency using SFE tools (e.g., Clearview)
+ Set sales targets based on territory strategy and store potential, and design motivational incentive programs to deliver results
+ Collaborate with Regional Commercial Excellence for SFE system enhancement to drive effectiveness against strategic needs
**Others**
+ Engagement with customers and ECPs, to bring insights from the ground into strategic plans and validate data insights through qualitative connect with ECPs.
+ Expected to spend 20%-30% time on field
+ Individual contributing role
**Skills, Knowledge and Experience**
**Preferred minimum education:**
+ Master's in business preferred
**Preferred related industry experience:**
+ Healthcare, FMCG
**Knowledge and Experience:**
+ Experience in sales, marketing, or commercial roles
+ Optical industry experience is a plus
+ Good analytical, problem-solving, and project management skills, with database knowledge
+ Proficient in MS Office and database tools
+ Advanced Excel skills, including macros; knowledge of TM1, Tableau, SAP is a bonus
+ Self-motivated and able to work well in cross-functional teams
+ Able to work independently with minimal supervision
+ Excellent interpersonal and organizational abilities
+ Strong written and verbal communication skills
+ Familiar with RGM model for business growth and profitability (preferred)