5 User Operations jobs in Thailand
Customer Operations Specialist, Thailand

Posted 2 days ago
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Job Description
The Customer Service Representative I, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.
**Key Accountabilities**
+ Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
+ Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
+ Execute customer service strategies.
+ Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
+ Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
+ Bachelor's degree in a related field or equivalent experience
Operations and Customer Service Coordinator
Posted today
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Job Description
We are looking for a team player who will be able to present professionally to our clients, collaborate with colleagues and is quick to think and act to resolve issues. This is an opportunity to join a fast growing but lean organization going after a significant niche market in the logistics and goods delivery industry.
- Manage shipping pickups and deliveries, coordinating loading and unloading
- Work with loaders and drivers to prevent damage and resolve incidents as needed
- Manage daily collection and delivery of documents to and from our customers
- Ensure on time and successful first-time delivery
- Troubleshoot and resolve problems in real time
This position might advance to a supervision role to:
- Manage a team of couriers
- Monitor the delivery process
- Optimize the load/unload process
- Facilitate documentation delivery
**Requirements**:
- Organizational, planning and problem-solving skills
- Reliability, punctuality, precision and attention to detail
- Excellent driving skills and knowledge of local road networks
- Excellent communications and interpersonal skills in Thai, plus English is preferred
- Good service mind with the ability to handle customer's inquiry and issues
- Professional, proactive, positive and "can-do" attitude
- Software experience including Microsoft Office
**Benefits**
- Shared Apartment and Board Available
- Employee Stock Option
- Health Insurance
- Provident Fund
- Annual Leave
ประเภทของงาน: งานประจำ
ชำระเงิน: ฿25,000.00 - ฿35,000.00 ต่อเดือน
ความสามารถในการเดินทางไปทำงาน/ย้ายที่อยู่:
- Thailand: เดินทางไปทำงานได้หรือพร้อมที่จะย้ายที่อยู่ภายใต้ข้อเสนอที่พักที่ผู้ว่าจ้างจัดให้ (จำเป็น)
Revenue Operations Specialist

Posted 2 days ago
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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**What you'll do**
As a skilled revenue operations specialist, you will work with business leaders across different market units in driving revenue growth and optimizing sales processes. This remote role will play a critical part in reporting, data analysis to provide business insights that would drive decision making.
You will focus on Market Unit Operations primarily but will also be involved in some planned regional initiatives throughout the year.
Provide insights to your business stakeholder and their leadership team on Operational KPIs that is related to Customer Success performance metrics.
Expert in reporting, dashboarding, automation and playing a strong advocacy role in innovation via SAP internal systems / tools (e.g SAP Analytics Cloud)
+ **Scope (Individual focus to be defined)** **Customer Value Journey execution:** Defining, reporting and driving focus on relevant metrics from business area standpoint including Forecast (Net bookings - N&U, Churn), Go-to-Market execution, Adoption & Consumption and Renewals, Performance management, Demand management.Business insights & recommendations: Programmatic data and insights sharing with recommendations to support business cadences or discussions that could mitigate business risks/performance gaps. **Go to Market execution:** Supports account/territory assignment & quota setting across revenue generating roles in Customer Success. Analysis of GTM execution insights not limited to quota coverage, capacity / productivity modelling. Accounts and Solution area whitespace analysis. **Operating cadence support:** Part of a centralized regional function to support regional or MU cadences - including agenda set up, template creation, pre-population of data/insights for business reviews, pre-cadence briefing and post cadence follow up. **Performance Management:** Analyze performance data to identify trends, opportunities and providing actionable insights to stakeholders. Tracking performance metrics relevant to strategic goals to assess operational effectiveness of the business area.
+ **What you bring** **Problem Solving:** Being resourceful and ability to resolve challenges independently or with minimal guidance. **Technical Competency:** Strong reporting competency and tech/systems savvy (Advanced Excel, Analytics tools etc) to be able to work independently to build dashboards or assets from scratch. **Business Performance:** Demonstrated some level of experience in customer-facing, sales, services, support or business operations organizations. Accountability & Cross-Cultural Experience: Able to successfully collaborate across cultures and has worked with multi-country, high performing leaders/teams. **Innovation Track Record:** Drives operational innovation based on new Customer Value Journey model with strong business acumen, understanding of customer and organizational landscape & internal/external business factors. **Personal Brand:** Positive internal & external brand, well-networked and well- positioned in the organization from last experience. Business Management: Relevant competency in operational execution & business excellence
+ **Behavioral Competencies**
+ Customer (business stakeholders) and Company focused.
+ Strong business acumen and problem solving skills.
+ Agile, with a proven ability to work under pressure with extreme flexibility.
+ Displays high EQ. Reads situations well.
+ Communicates clearly and effectively - both in written and spoken form
+ Innovates, experiments & incorporates new operational approaches to put Customers First.
+ Well-networked internally and externally.
+ Promotes a culture of trust, feedback, transparency, informed risk- taking and execution excellence. Serves as a role model of SAP's values.
+ Possesses unquestioned integrity and ethics. Demonstrates the company's values and culture
+ **KPIs**
+ Stakeholder Satisfaction: Prioritizing scope of work, support stakeholder success and business area in alignment with SAP corporate strategy.
+ Customer Success: Net Bookings / Consumption & Renewals/ NRR/ GRR / Cloud business KPIs to measure overall success of transformation
+ Execution Excellence: KPI for Customer Engagement and Delivery Excellence
+ World Class Culture: Engagement, Leadership Trust, Attrition, Diversity & Succession
+ Language: Fluency in English, any other language an asset. Fluency in the language of local markets desirable
+ Education: Bachelor's Degree or equivalent accreditation required; Master's Degree or MBA Preferre
**About the team**
As a member within Strategy & Operations Board Area, the Revenue Operations business associate is responsible for the planning, delivery, and execution of complex business operations processes across the entire Customer lifecycle. A seasoned and experienced practitioner as well as a dynamic team player, this individual will drive innovation, consistency, automation, and simplicity into the business to execute world-class field operations in line with business goals, financial objectives, strategic imperatives, and field/organizational requirements.
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Specialist, Operations Quality

Posted 2 days ago
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Job Description
Req ID:
Hiring Manager: Arin Nimtakul
Band: 08
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Detailed Description:**
+ **To interface with customer on their Quality, Product and process requirement.**
+ **To assist CQE manager to finalist with customer on Quality, Product and Process requirement in the factory after consultation with respective Product Core Teams and Factory Management.**
+ **To provide customer with effective corrective, preventive actions on quality problems & issues.**
+ **To act as instrument to oversee engineering changes and off spec authorizations for customer.**
+ **To ensure product certification requirements of customers are met in the factory.**
+ **To review, compile and submit First Article report (from NPI group ) to customer.**
+ **To fulfills customer's quality reporting requirements.**
+ **To assist CQE manager with all the data information in CI program.**
+ **Design the Process Flow and Management Plan (PMP) to meet customer requirements.**
+ Review and understand workmanship std. Criteria, customer requirements or IPC-A-610.
+ **Monitoring In-process control per engineering specification and stop production when process out of control**
+ **Work with process engineer to conduct root cause analysis when discrepancy was observed in production line.**
+ **Review daily and weekly quality report i.e Post-reflow inspection yield, In-circuit test,Functional test and Out-going report.**
+ **Follow-up the corrective action ensure effectiveness of action plan.**
+ **Create and revise the Quality checklist for Qality inspection at In-process and Out-going.**
+ **Invole failure analysis of customer return board or unit.**
+ **Organize material purge notice make sure non - conforming material not use inproduction.**
+ **Invole product first article run with New Product Introduction (NPI) team.**
+ **Conduct monthly base-line audit per Base-line audit procedure.**
+ **Conduct process line buy-off before production.**
+ **Conduct Gauge Capability study (GR&R) for critical equipments (if required).**
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Environmental, Health and Safety Specialist - Maintenance Operations

Posted 2 days ago
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Job Description
**Req ID:**
At Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions. As a leading technology company, we combine the real and digital worlds like no other in rail. In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective rail traffic today.
**Transform the everyday through your role in creating sustainable transport solutions.**
Siemens Mobility Thailand is looking for an Environmental, Health and Safety Specialist to join Maintenance Operations team.
**This is your role. What part will you play?**
We are seeking a dedicated and experienced Environmental Health and Safety (EHS) Specialist, preferably within a manufacturing or railway company. The successful candidate will be responsible for overseeing safety standards, identifying potential hazards, and ensuring compliance with EHS regulations to maintain a safe working environment.
The key responsibilities will include but not limited to:
+ Develop and implement EHS plans aligned with Siemens Mobility and client requirements.
+ Coordinate EHS activities and ensure staff compliance with relevant regulations.
+ Conduct safety walks and inspections to identify risks and recommend corrective actions.
+ Oversee environmental monitoring and review safety documentation.
+ Investigate incidents, accidents, and occupational illnesses with relevant stakeholders.
+ Organize and lead EHS training sessions (e.g., 5S, chemical safety, emergency drills).
+ Submit required safety reports to government agencies.
**Use your skills to move the world forward.**
+ Bachelor's degree in Occupational Health and Safety or a related discipline, along with certification as a professional-level Safety.
+ Professional relevant experience, ideally in construction, manufacturing, or railway project environments.
+ Strong understanding of environmental health and safety regulations and industry standards.
+ Excellent communication, organizational, and leadership capabilities.
+ Proven ability to assess risks and implement effective safety solutions.
+ Flexibility to work night shifts as required during the construction phase.
+ Proficient in English, with the ability to manage documentation and collaborate in a multicultural setting.
**Why you'll love working for Siemens Mobility**
We live and foster an ownership culture in which every employee takes personal responsibility for our Company's success. We invest in our team members, offering a wide variety of development opportunities.
Below some of the other benefits we offer to our employees:
+ Flexible working arrangements
+ Flexible Benefits Program for employees & dependents
+ Medical Insurance for Spouse and Children
+ Siemens Share Options
+ National & International opportunities
+ Positive, inclusive and relaxed working environment
**Join a team dedicated to transforming the everyday for a more sustainable future.**
**Siemens prides itself on its diverse workforce.**
Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work.
We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments. #LI-SK1
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