What Jobs are available for User Stories in Thailand?

Company Description

The Prodigy (Thailand) Co., Ltd. sources top talents for clients across various industries in the Asia Pacific region, including IT, Banking & Finance, Insurance, Manufacturing, Telecommunications, Healthcare, and Real Estate. Our mission is to help clients achieve their business goals through expertise, collaboration, and resourceful management. The Prodigy is led by an energetic and experienced management team, along with specialized consulting teams with extensive experience in business and IT fields, adept at anticipating and adapting to business changes.

Role Description

This is a contract role for a Business Analyst (HIS) at The Prodigy (Thailand) Co., Ltd. The role is based on-site in Bangkok. The Business Analyst will be responsible for gathering and analyzing business requirements, developing business processes, providing detailed business insights, and communicating effectively with stakeholders. Additional responsibilities include validating business requirements and ensuring that all business processes are aligned with the organizational goals.

Job Description:

• Engage in collaborative efforts on complex projects alongside team members from diverse backgrounds, providing consultancy to healthcare clients

• Providing strategic advice to clients on critical business issues, developing innovative business models, and addressing specific challenges and opportunities.

• Oversee healthcare technology intelligence in the areas of patient registration and patient journey within the hospital.

• Support implementation activities by overseeing the focus areas and providing support for related functions.

Qualifications:

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Good command of both Thai and English, with excellent written and verbal communication skills
.

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

• At least 3 years of experience in project delivery as a Business Analyst, Functional Consultant, or System Analyst.

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A minimum of one complete cycle in the implementation of Health Information System (HIS) projects.

• Possesses strong analytical skills with the ability to comprehend complex business and systems.

• Excellent interpersonal and communication skills for effective collaboration.

• Strong leadership and development skills.

• Ability to work under pressure and meet tight deadlines.

Company Overview:

Sahamitr Pressure Container Plc. (SMPC) is a world-renown manufacturer of LPG cylinders for global market.  The company is accredited with ISO, AS, BS, DOT, EN, and ASME standards among others. Our extensive experience, stringent quality control system and continuous development have propelled us to the forefront of our industry.  Our integrated production process enhances our performance and enables us to achieve higher quality products.  SMPC is seeking for candidate to join our energetic team to grow our business and entering new era of business expansion.

Job Highlights:

• B2B Market Research & Data Analytics
• New Business Development & DCF Analysis
• Business Process Improvement
• Analytical Work in Special Projects

Responsibilities:

• Collaborate with internal and external correspondences to gather primary market information and trends.
• Design, collect, and analyze customer satisfaction surveys and specific-purpose market research surveys.
• Monitor market situation and industry movements and contribute to strategy development to achieve organizational goals.
• Planning, preparing communication materials, and participating in marketing or related project executions.
• Work in the team to propose and execute annual marketing activity calendar.
• Support and work closely with management team in special projects for new service, business research and feasibility study.

Qualification Requirements:

• A Master's degree in Science, Engineering, Statistics, Data Analytics, Mathematics, Economics, Business Administration or a relevant field.
• Proficient with Microsoft Excel & Data Analysis Tools.
• Strong analytical, logical thinking, problem-solving, communication, and interpersonal skills.
• Proactive, good service-minded, and teamwork-oriented.
• Excellent communication skills in English (written and oral) and Thai.
• Work experience in marketing, strategic planning, consulting, or business analytics, international experience is a plus.

Career Level:

• Entry Level / 1-5 years of experience.

Benefits:

• Medical Insurance
• Performance Bonus
• Transportation Allowance
• Mobile Phone Allowance.

Work Location:

92 Soi Thientalay 7 (4th Intersection), Bangkhunthien-Chaitalay Road, Samaedam, Bangkhunthien, Bangkok 10150, THAILAND

Key Responsibilities

• Gather and document business requirements through interviews and workshops.
• Create process flows, use cases, and requirement specifications.
• Analyze gaps between subsidiary and parent company systems/processes.
• Collaborate with IT, QA, Sales, and Various teams to validate solutions.
• Support program deliverables including comparison tables, gap analysis, and recommendations.
• Assist in UAT/SIT preparation and change management activities.
• Reports to Program Manager

Qualifications

• Bachelor's degree in Business, IT, Computer Science, or related field.
• 3–5 years' experience as a Business Analyst in IT, financial services, or related domain.
• Strong analytical and documentation skills.
• Familiarity with project methodologies (Agile/Waterfall).
• Good communication skills in both English

Preferred

• Experience in payment systems, card personalization, or banking projects.
• Knowledge of compliance frameworks (PCI-DSS, ISO).
• Skills with project tools (Jira, Confluence, MS Project).

Responsibilities:

1. Study the project scope and conditions as per the contract.

2. Develop a plan for gathering and analyzing customer requirements as assigned.

3. Collect, analyze, and research customer requirements, business processes, and policies that may be related to or integrated with information technology.

4. Conduct data collection through meetings, present findings, and document meeting minutes.

5. Analyze various impacts, including business impacts, customer experience, and system feature impacts, as well as gaps compared to the current system (if applicable). Prepare a System Requirement Specification (SRS) report.

6. Participate in or support the system development team in analyzing and designing system architecture.

7. Present or support the presentation of analysis results, designs, and system solutions.

8. Prepare or assist in the creation of Test Scenarios/Test Cases for system testing.

9. Prepare or support training sessions and act as a trainer for system users.

10. Report project status, progress, and issues to supervisors and project managers, along with work performance updates to direct supervisors.

11. Gather and document useful knowledge and experiences for inclusion in the organization's Knowledge Base.

12. Improve proficiency in development tools, equipment, or software related to system development.

13. Coordinate effectively and build strong relationships with customers and stakeholders to ensure smooth project execution and achievement of contractual objectives.

14. Comply with legal, policy, and regulatory requirements related to work, including ISO9001 standards.

15. Perform any other tasks as assigned by the supervisor.

Required Experience:

1. At least 2 years of experience in a Business Analyst (BA) role, with a minimum of 2 completed new projects (not including in-house projects, maintenance projects (MA), or system modifications for packaged solutions).

2. Experience in successfully implementing and deploying at least 3 systems in a Production environment.

3. Proficiency in using Azure, Figma, or other tools for Wireframe and Prototype design.

4. Strong communication, summarization, presentation, and documentation skills relevant to Business Analysis.

The Business Analyst / Resident Engineer will be responsible for leading and supporting internal and external projects by defining and documenting business processes, decision strategies, and configuring solutions. This role requires strong analytical skills, client engagement, and collaboration with cross-functional teams to ensure successful project execution.

What We're Looking For:

• 5–8 years of experience as a Business Analyst (mid–senior level).
• Strong expertise in requirements gathering, documentation, and business process modeling.
• Proven ability to lead client-facing projects and manage stakeholders.
• Ability to work independently as an individual contributor, while coordinating with a small team.
• Experience in financial services, credit risk, or digital transformation projects is a plus.
• Familiarity with credit processes and decisioning solutions is a plus.
• Bachelor's degree in Business, Finance, IT, or related field (Master's a plus).

What You'll Do:

• Lead and support project execution, owning specific workstreams.
• Define, document, and optimize business processes and decision strategies.
• Translate business needs into requirements and configure solutions.
• Provide documentation and support to development teams during implementation.
• Coordinate knowledge-sharing and growth among a small team of Business Analysts.
• Manage project expectations and deliverables throughout the life cycle.
• Prepare and deliver change management materials and training sessions.
• Contribute to continuous product and process improvements.
• Support presales activities, including product demonstrations.

Pak Kret, Nonthaburi

Ngernturbo was founded by a young generation of leaders on the belief that fair and reasonable access to capital is crucial to improving the quality of life, especially for grassroots people in Thailand. We are actively developing the next generation of leaders who will drive our company forward to make a meaningful and lasting impact across the country.

BUSINESS ANALYST

As a business analyst, you will get to know the whole process of product development in every aspect, as you are the one who understands both business needs and technical capabilities. Your main task is to clearly understand business requirements from stakeholders, analyze and craft business scenarios, communicate with the development team, as well as control scope of the project in order to meet project timeline. Other than that, you will need to create strategic product visions, maintain and prioritize product backlogs, and effectively communicate with different people from different departments across the company.

RESPONSIBILITIES:

• Together with the digital product team, this role has to lead product innovation in a broad range of business areas.
• Develop detailed business use cases in consultation with engineers and related stakeholders on a given scope.
• Communicate your requirements and visions with stakeholders across the organization.
• Prioritize tasks, improvements, requirements, and innovations in your responsible backlogs and communicate with related stakeholders

BASIC QUALIFICATIONS:

• Bachelor or Masters degree in Business Administration, Computer Engineering, Computer Science, or any related field.
• Minimum 1 year of working experience in product development (Software financial product is a plus)
• Strong analytical and proven ability to understand complex business and provide a suitable solution for end users.
• Soft skills include negotiation, active listening, and presentation skills.
• SQL knowledge or/and background in the financial service industry is a plus.

PREFERRED SKILLS & EXPERIENCE:

• Analytical Acumen: A strong, proven ability to dissect complex business processes and user needs, and then architect suitable, elegant solutions.
• Influential Communication: Exceptional soft skills, including negotiation, active listening, and the ability to deliver compelling presentations to diverse audiences.
• High Ownership & Autonomy: The drive to take initiative, manage your projects with minimal supervision, and feel accountable for the success of your products.
• Technical Curiosity: A working knowledge of SQL and/or a background in the financial services or software industry is a significant advantage.
• Structured Problem-Solving: A logical and methodical approach to identifying problems, defining requirements, and driving projects forward in a fast-paced environment.
• Basic Process Modeling: Familiarity with creating simple flowcharts and process diagrams using tools like Visio, Lucidchart, or similar software.
• Active Listening & Empathy: An exceptional ability to listen, absorb complex information, and understand the underlying needs and pain points of stakeholders.

ADDITIONAL REQUIREMENTS:

• This role is based full-time at our Pak Kret, Nonthaburi office. Candidates must be able to reliably commute to this location or be willing to relocate.
• Willingness to work extended hours as needed to meet ambitious project deadlines.

COMPENSATION AND BENEFITS:

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package. You will also receive access to comprehensive benefits, paid leave, and other company perks which will be discussed during the interview process.

EQUAL OPPORTUNITY EMPLOYER:

Our company is an Equal Opportunity Employer; employment is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, religion, gender, disability status, age, sexual orientation, gender identity, or any other legally protected status.

Highlights

• Fixed bonus and performance bonus
• Hybrid Working and remote teaming
• Work from Anywhere
• Equality Welfare & Benefit (LGBTQA+)
• Global online training modules to personalized learning journey
• International Opportunities for Career Growth
• Community Support with Employee well-being resource group

Main responsibilities

• Leading business analysis activities through the entire software development life cycle of a project with expertise in business analysis, requirements gathering, software solution design  and testing and user training.
• Analyzes the feasibility of and develops requirements for new systems and enhancements to existing systems and ensures that the system design fit the needs
• Bridging the gap between users and technical team in domain understanding. Coordinating with users to translate the business requirements into a system specific functional requirement.
• Conduct regular reviews of systems and generate reports on efficiencies and improvement areas.
• Structure and prioritize business requirements and communicating plans with stakeholders for review and approval.
• Collaborate with Business Analysts, Project Leads and IT team to resolve issues and ensure solutions are viable and consistent.

Qualifications

• Bachelor's degree or Master's degree in major of computer sciences, IT or related fields.
• Experience 3-5 years up in business analysis
• Experience in insurance industry is plus
• Good spoken and written English is required.
• Strong organization, communication, and interpersonal skills
• Must be a good team player and possess can-do/ can-learn attitudes

Overview:

As a Business Analyst – Data & Analytics within HCLTech's Manufacturing Vertical, you will serve as the critical interface between business stakeholders and technical teams. Your primary responsibility is to translate business needs into actionable requirements for the development of advanced data products, analytics solutions, and AI-driven models.

Detailed Responsibilities

 Collaborate with business stakeholders to elicit, analyze, and document detailed business requirements for data products, analytics tools, and AI models.

Develop a deep understanding of business objectives, processes, and challenges to ensure analytics solutions deliver actionable insights and measurable value.

ranslate complex business needs into clear technical requirements and functional specifications for data engineers, data scientists, and visualization specialists.

erve as the primary liaison between business users and technical teams, facilitating effective communication and ensuring alignment on project goals and deliverables.

ork closely with product managers to prioritize and scope requirements, aligning efforts with business value, feasibility, and strategic objectives.

ontribute to the testing and validation of analytics solutions to ensure they meet business expectations and quality standards.

aintain comprehensive and up-to-date documentation of requirements, functional specifications, user stories, and process flows.

repare and update user guides, training materials, and process documentation to support the adoption and effective use of analytics tools.

articipate actively in Agile ceremonies, contributing to continuous delivery, process improvement, and team collaboration.

upport the creation and enhancement of data dashboards and visualizations to provide meaningful business insights.

oster a culture of knowledge sharing and continuous learning within the team

Skill Requirements

achelor's or master's degree in business administration, Information Systems, Computer Science, Engineering, or a related field.

roven experience for 8+ Yrs as a Business Analyst in data analytics, business intelligence, or AI solution development, preferably within the manufacturing sector.

trong understanding of data-driven product development and Agile methodologies.

xceptional skills in requirements gathering, analysis, documentation, and stakeholder management.

bility to translate business requirements into clear technical specifications comprehensible to technical teams. roficiency in process and solution documentation, specification writing, and knowledge management.

xperience working with data visualization tools and dashboards (e.g., Power BI, Tableau, Qlik) is a plus. Other

Requirements (Optional)

gile certification (e.g., Scrum Master, Product Owner, or Business Analyst certifications) is an advantage.

xperience in manufacturing domain analytics or digital transformation projects.

amiliarity with AI/ML concepts and their application in manufacturing

Work Set-up: Hybrid (1-day WFH)

Onsite Location: Soi Sukhapiban, Dokmai, Bangkok

Ready to grow together?

ERGO. Grow together.

ERGO Thailand is part of ERGO Group AG, the major insurance group in Germany and Europe, which operates over 20 countries worldwide.

We are committed to build a collaborative, inclusive, and dynamic work environment where everyone can thrive. You will have the opportunity to work in a culture of continuous learning and innovation, where your ideas and contributions will help shape the future of insurance.

Join us in our mission to make insurance easier for everyone. At ERGO Thailand, you are not only fulfill your career but also play a crucial part of this mission. Apply now and GROW TOGETHER.

Your core responsibilities

1. Planning & Forecasting

2. Develop and coordinate the annual financial planning calendar

3. Facilitate the Mid-Term Planning (MTP) process by consolidating inputs from all business units
4. Work with departments to challenge and validate assumptions, planning models and planning results
5. Lead the financial forecasting cycle, ensuring regular updates based on market and business trends
6. Track and challenge forecast assumptions to ensure consistency and to provide a realistic outlook as a basis for adjustment measures

7. Closely collaborate with the Controlling team on the annual budgeting process

8. Internal Reporting & Analytics

9. Prepare and deliver monthly and quarterly management reports

10. Perform plan deviation analysis, explain deviations in collaboration with business units and provide management impulse for result steering measures
11. Identify potential financial risks/opportunities
12. Prepare executive presentations with summarized performance data and analysis results
13. Consolidate financial data for group-level reporting (ERGO International)

14. Collaborate with ERGO Group Controlling International team for integrated reporting and ad hoc requests

15. Strategic Support & Business Case Analysis

16. Provide financial input for new projects, investments, and business cases

17. Review financial assumptions, perform break-even analysis and ROI evaluations
18. Prepare supporting documentation and models for executive approval
19. Challenge all business proposals against strategic financial goals

Your profile

• Bachelor's degree or higher in finance, business administration or a related field
• Relevant working experience in business analysis, consulting or auditing
• Deep knowledge of the business model and financial KPIs of an insurance company
• Knowledge of specific accounting standards for insurance companies (esp. TFRS 4, TFRS 9, TFRS 17)
• Strong capabilities in financial modeling and financial analysis as well as the ability to present results in an understandable verbal and graphic form
• Analytical thinking and the ability to constructively challenge business assumptions
• Excellent stakeholder communication and collaboration skills combined with a proactive, independent and solution-oriented way of working with the ability to manage various topics in parallel
• Assertiveness, flexibility, and openness to feedback
• Excel, PowerPoint, and planning tools (e.g. SAP, SUN)