329 Warehouse Operations jobs in Thailand

Warehouse & Operations Manager

Key Responsibilities

• Oversee warehouse operations, including receiving, storage, and distribution of goods.
• Manage both wholesale distribution (B2B) and direct-to-consumer (B2C) warehouse outlet sales.
• Ensure accurate inventory control and efficient stock rotation, especially for near-expiry products.
• Supervise warehouse and store staff, assign tasks, and monitor performance.
• Coordinate with Sales and Procurement teams to align stock with demand.
• Implement processes to reduce shrinkage, damage, and inefficiency.
• Ensure a safe, clean, and customer-friendly warehouse outlet environment.

Qualifications

• Proven experience in warehouse/logistics/operations management.
• Knowledge of inventory and retail management systems.
• Strong leadership, organizational, and problem-solving skills.
• Customer-oriented mindset, able to manage retail operations.
• Ability to work under pressure and meet deadlines.
• Based in or able to work at Samut Prakan.

Company Description

DSV is an industry leading global 3pl company with over 160,000 employees worldwide. With 3 divisions, Air & Sea, transport, Contract Logistics, DSV manages supply chain solutions for thousands of companies every day from small family-run businesses to large global corporations.

Role Description

This is a full-time onsite role located in the Bangkok Metropolitan Area for a Warehouse Operations Manager at DSV Solutions Thailand. The Warehouse Operations Manager will be responsible for overseeing daily warehouse operations, managing inventory control, supervising staff, ensuring efficient operations management, and delivering exceptional customer service. The role involves planning and coordinating warehouse activities, implementing policies and procedures, improving efficiency and productivity, and maintaining a safe and organized working environment.

Skills & Competencies

• Able to multi task complex issues and be priority focused.

Able to lead and inspire people working under/around you.

• Be forward thinking to minimize inefficiencies and prevent operational disruption

• Show Initiative, be flexible and be team minded everyday

• Strong analytical/calculation skills

• Possess good presentation/communicate skills at all levels of the organization

• Possess good problem-solving skills and be customer oriented

• Background in contract logistics (3PL) and warehouse operations

• Good knowledge in WMS or ERP and GMP standards

• Good understanding of Lean principles, Kaizen, 5S etc

• Able to work day and/or night shift if required

Strong Customer Service skills

Experience with warehouse management systems and software

5+ year experience in warehousing, production management role or related field.

RESPONSIBILITY

Develop, Enrich, and Take Care of Human Capital

Embody and bring to life the company's Purpose and Values within the team.

Define a target human organization suited to current and future challenges, recruiting and onboarding complementary talents to achieve this vision.

Lead and implement our management scheme to foster responsibility and autonomy in service of both collective and individual value creation.

Manage team performance and animate the continuous development of your teammates' skills, identifying and making visible the leaders of tomorrow.

Champion a "Safety First" culture, creating the right conditions to take care of all teammates while ensuring compliance with all legal and contractual obligations.

Create and foster an environment that encourages open dialogue and collaboration with all stakeholders.

Guarantee Operational Excellence and Customer Promise

Define, implement, and animate the operational framework for all fulfillment activities, including in-house fulfillment, ship-from-store operations, goods reception, and inventory management, ensuring alignment with national standards.

Lead a culture of continuous improvement to enhance efficiency and quality across all processes, from picking and packing to the seamless management of anomalies and customer returns.

Steer the daily, weekly, and monthly performance of the fulfillment center through data-driven analysis of key metrics (e.g., Ship On-Time, On-Time Delivery, Ecommerce Acceleration <3D, Anomaly Rate, Shortage Rate).

Architect the physical and digital workflows of the fulfillment center, optimizing layout and packing methods to sustain peak performance.

Take ownership of the end-to-end delivery promise, proactively managing operational challenges and associated costs to ensure customer satisfaction.

Drive Omnichannel Integration and Strategic Contribution

Pilot the strategic allocation of man-hours and collaborate with store leadership to ensure omnichannel activities, including ship-from-store, are resourced for success.

Ensure the optimal management and availability of all operational resources, including consumables, by anticipating needs and overseeing procurement.

Serve as the key business owner for the order management system, ensuring its correct usage and liaising with IT relays to resolve all technical issues.

Animate the weekly and monthly sharing of all e-commerce results and insights with the digital leadership team to drive collective performance.

Drive the implementation of sustainable and eco-friendly fulfillment practices in alignment with the company's green initiatives.

Actively contribute to the Ecommerce Operations network, collaborating to update and innovate standard operating procedures (SOPs).

QUALIFICATIONS

You have more than 5 years of experience relating to E-commerce Operations, Warehouse, Logistics.

Passionate and committed to users - Empathy, continuous self questioning, ability to learn

Ability to project and think beyond next quarter

Good communication and negotiation skills to work cross-functionally and manage multiple parties' expectations, build relationships, persuade, and influence key partners

Adaptable, hands on and flexible in the field of a fast paced and changing environment because you manage your activity as an entrepreneur

Customer-centric with a strong Sense of Service and the willingness to make the best last mile experience

Have a mindset of cost-conscious and the ability to project and read my PnL

Strong negotiation with suppliers with the mindset of a winner and always questioning the market as company will always have the best last mile experience and cost for their users.

Inbound & Outbound Operations:

• Manage and control all daily warehouse operations, ensuring smooth and efficient workflow for both inbound and outbound activities.
• Oversee the receiving, put-away, picking, packing, and dispatch processes to meet company standards and delivery KPIs.
• Proactively identify and resolve operational issues that could impact fulfillment speed and accuracy.

Operational Excellence:

• Execute and enforce established policies and procedures to optimize warehouse performance.
• Support process improvement initiatives to reduce costs and enhance overall efficiency.
• Maintain a safe and healthy work environment by ensuring compliance with all safety standards and procedures.

Technology & Systems:

• Monitor and manage the Warehouse Management System (WMS) to track and trace shipments and control stock levels.
• Collaborate with the Manager to address and resolve WMS-related issues, ensuring system efficiency.

Collaboration & Stakeholder Management:

• Collaborate with internal teams, including Key Account Managers (KAM) and Customer Service, to address operational issues and ensure a high level of service quality.
• Assist in investigating and resolving customer concerns related to fulfillment.

Compliance & Safety:

• Ensure strict adherence to Standard Operating Procedures (SOPs) and safety standards among team members.

Performance & Continuous Improvement:

• Monitor performance metrics and assist in tracking Key Performance Indicators (KPIs) to ensure progress and accountability.
• Propose and implement improvements to enhance efficiency and effectiveness in your work areas.

• Bachelor's degree or higher in Engineer, Logistic management, supply chain or any related field
• At least 1 years' experience in Fulfillment, Warehouse Management, Supply Chain Management or related field
• Direct experience in Ecommerce, 3PL business
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Data analytical skills
• Strong leadership and presentation skill
• Project management and process improvement strategies
• Able to work at Wang Noi, Ayutthaya province and able to have monthly meeting at AnyMind Office (Emporium, Bangkok)

• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus  ( 1 time per year from 0.5-month to 3-month salary amount )
• Annual Paid Leave
• Compassionate Leave
• Health Insurance
• Social Security
• Discount for Fitness Gym at EmQuartier
• Monthly Birthday Celebration
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms

*** this position will work at Wang Noi, Ayutthaya***

• Responsibility for the day to day operation and manage 3PL both outsource warehouse and other transportation.
• Act as the main point of contact for clients to ensure customer satisfaction and service quality.
• Handle client requests, inquiries, and complaints by coordinating with internal teams and 3PL partners to resolve issues.
• Participate in regular meetings with clients and 3PL providers to review performance, address challenges, and identify areas for improvement.
• Prepare and process CN related to returns, damaged goods, and customer claims, ensuring proper documentation and coordination with relevant departments.
• Follow up on CN approval processes and ensure accurate records are maintained for audit and reconciliation purposes.
• Support inventory counts and cycle counts; reconcile differences between system and physical stock.
• Prepare operational and performance reports for internal use and for client updates.

Qualifications:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 2–3 years of experience in warehouse operations or logistics coordination, ideally in a 3PL environment.
• Experience in Credit Note handling, inventory discrepancy analysis, and return process management.
• Strong communication, coordination, and customer service skills.
• Proficient in WMS and ERP systems
• Good command of Microsoft Excel and related reporting tools.
• Detail-oriented, proactive, and capable of handling multiple tasks under pressure.

The Senior Manager, Warehouse Operations is a strategic leadership role responsible for the end-to-end management of all fulfillment and inventory operations. This position oversees two critical teams: the Fulfillment Center Team and the Inventory Planning Team. The ideal candidate will possess a deep understanding of e-commerce logistics, supply chain management, and team leadership. They will be tasked with optimizing operational efficiency, ensuring seamless collaboration across departments, and driving strategic initiatives to achieve business growth and exceptional customer satisfaction in a fast-paced environment.
What You'll Do
Strategic Leadership & Team Management:

• Lead and mentor a multi-disciplinary team, including the Fulfillment Center Team (Warehouse Manager, Fulfillment Operation Executives) and the Inventory Planning Team (Demand and Supply Chain Planning Manager, Senior Executive, Inventory Planning, Supply Chain Analyst Executive).
• Develop a high-performing culture through effective coaching, performance management, and career development plans for team members.
• Align team goals and objectives with the company's overall business strategy, ensuring a cohesive and productive work environment.

Fulfillment & Warehouse Operations:

• Oversee all aspects of warehouse operations, focusing on workflow optimization, inventory accuracy, and readiness for peak sales periods like "Double Digi Days" and platform-specific campaigns (Lazada, Shopee, TikTokShop).
• Develop and implement strategies to enhance order processing speed and dispatch efficiency, ensuring a best-in-class customer experience.
• Drive process improvement initiatives to reduce costs, minimize lead times, and increase overall efficiency within the fulfillment cycle.
• Ensure strict compliance with all safety regulations and established Standard Operating Procedures (SOPs).

Inventory & Supply Chain Management:

• Provide strategic oversight for the entire inventory planning process, working closely with the Inventory Planning Team to forecast demand, manage stock levels, and optimize supply chain flows.
• Lead initiatives to improve inventory accuracy, reduce stockouts, and manage excess inventory effectively.
• Collaborate with key stakeholders, including commercial and finance teams, to align on inventory and supply chain strategies.

Stakeholder Management & Cross-Functional Collaboration:

• Serve as the primary point of contact for all fulfillment and inventory-related matters, working with internal teams such as E-commerce Operations, Key Account Management (KAM), and Customer Service.
• Manage relationships and negotiate contracts with Third-Party Logistics (3PL) providers, ensuring high-quality performance and cost-effectiveness.
• Work with regional teams to address and resolve system-related issues, particularly concerning the Warehouse Management System (WMS).

Financial Management & Performance Tracking:

• Be accountable for the department's budget, controlling profit and loss related to fulfillment, logistics, and inventory management.
• Define and track key performance indicators (KPIs) to measure the effectiveness of fulfillment and inventory operations.
• Conduct regular performance analysis and report on key metrics to senior management, identifying areas for continuous improvement.

Who You Are

• Bachelor's degree or higher in Engineering, Logistics Management, Supply Chain, or any related field.
• Fluent communication skills in the English language are a must.
• At least 5-8 years of direct experience in Fulfillment, Warehouse Management, or Supply Chain Management, with a strong focus on digital e-commerce operations.
• Must have knowledge of AI adaptation in the job.
• Proven experience in managing e-commerce fulfillment for platforms like Lazada, Shopee, and TikTokShop, especially during major sales events ("Double Digi Days" and others events).
• Direct experience in 3PL business management is essential.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies specific to e-commerce logistics.
• Excellent data analytical skills.
• Strong leadership and presentation skills.
• Proficiency in project management and process improvement strategies.
• Able to work at Wang Noi, Ayutthaya province and able to have monthly meeting at AnyMind Office (Emporium, Bangkok)

Why You'll Love It

• Advanced AI Tools For All Positions
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount )
• Annual Paid Leave
• Compassionate Leave
• Health Insurance
• Social Security
• Discount for Fitness Gym at EmQuartier
• Monthly Birthday Celebration
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms
• No fixed day for promotion - Perform well and get promoted anytime

Our Thailand Office

The Senior Executive, Warehouse Operation (Inbound) is a critical hands-on role responsible for meticulously managing the entire inbound logistics and inventory receiving process for AnyMind Group's e-commerce fulfillment operations. This role demands exceptional organizational skills and a strong commitment to inventory accuracy, focusing on the seamless flow of goods from delivery to organized warehouse storage. You will serve as the primary point of contact for all incoming shipments, ensuring strict compliance with safety, quality, and internal procedures while leveraging Warehouse Management Systems (WMS) and e-commerce platforms to drive efficiency and operational excellence, especially during high-volume sales campaigns.

*What You'll Do *

• Oversee and Manage Inbound Shipments: Coordinate with the inventory team and manage the complete process of all incoming goods, including scheduling inbound with clients and ensuring timely and efficient offloading of shipments.
• Goods Receipt and Inspection: Conduct thorough checks of all received inventory against purchase orders and shipping documents (quantity, expiry date, condition) to identify and document any discrepancies, damages, or quality issues immediately.
• Inventory Put-Away and Storage: Ensure all received goods are accurately scanned, and systematically stored in designated warehouse locations promptly, adhering to internal inventory control and storage guidelines (e.g., FIFO, location optimization).
• System Data Entry and Reconciliation: Accurately update the Warehouse Management System (WMS) with all receiving data, ensuring that physical stock matches system records and resolving minor system errors.
• Maintain Safety and Compliance: Enforce and adhere to all warehouse safety protocols, housekeeping standards, and standard operating procedures (SOPs) related to the receiving and inbound process.
• Coordination and Communication: Act as the primary point of contact for inbound logistics, liaising effectively with carriers, vendors, inventory planning teams, and internal warehouse teams to resolve delivery issues.
• Performance Monitoring: Track and report on key inbound metrics, such as receiving turnaround time and receiving accuracy, and contribute to continuous improvement initiatives for the inbound workflow.
• Working Schedule & Ad-Hoc Tasks: Be available for work on Sales Campaign period to ensure continuous and efficient operations. Be prepared to take on additional ad-hoc duties and special projects as required to support the dynamic needs of the business.

*Who You Are *

• Experience: At least 1-2 years of hands-on experience in a warehouse or logistics role, with specific experience in E-Commerce fulfillment and a strong understanding of the E-Commerce platform.
• Technical Proficiency: Demonstrated ability to work with Warehouse Management Systems (WMS) and e-commerce dashboards. Must be proficient in using software for inventory tracking, order management, and shipping label generation.
• Data Analysis and Reporting: Competence in data entry and basic analysis using tools like Microsoft Excel to track key performance indicators (KPIs) such as receiving accuracy, processing time, and inbound labor productivity.
• Process and Procedure Knowledge: Exceptional organizational skills and a meticulous eye for detail to ensure high accuracy during inbound. Strong working knowledge of best practices in receiving, quality checking (QC), and putaway processes. Must understand the flow of goods from supplier delivery to storage location.
• Communication & Problem-Solving: Strong communication skills to effectively coordinate with logistics partners and internal teams. Must be proactive in identifying and resolving inbound issues quickly and efficiently.
• Independent Work Ethic: Proven ability to work independently and manage daily tasks and deadlines in a fast-paced, high-volume environment.
• Physical Stamina and Flexibility: Ability to perform physical tasks, including lifting and moving moderately heavy items, and flexibility to work extended hours or rotating shifts as dictated by high-volume periods (e.g., holiday sales, double digit sales) or operational needs.

*Why You'll Love It *

• Advanced AI Tools For All Positions
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus  ( 1 time per year from 0.5-month to 3-month salary amount )
• Annual Paid Leave
• Compassionate Leave
• Health Insurance
• Social Security
• Discount for Fitness Gym at EmQuartier
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platform

Our Thailand Office

Location:
Pathumwan, Bangkok, Thailand

Type:
Full-Time

Salary Range:
฿40,000 – ฿45,000 (depending on experience)

Who We Are

At Bophie Co., Ltd.
, we are building a
Global Thai Lifestyle Brand
through our flagship skincare brand
Koji White
, trusted by customers worldwide on
Amazon, B2B, and online marketplaces
.

We are looking for a
hands-on, detail-oriented Supply Chain & Fulfillment Executive
to strengthen our global operations — ensuring products are always available, orders are fulfilled on time, and logistics costs are optimized.

Key Responsibilities

1. Forecast & Inventory Planning

• Develop and maintain sales forecasts for Amazon FBA (USA, Canada, AU) and domestic B2B
• Analyze historical sales, seasonality, promotions, and campaigns to project demand
• Calculate safety stock and reorder points, considering production + shipping lead times
• Optimize shipment size & frequency to balance
  cash flow vs Amazon storage fees
• Monitor FBA IPI score, restock limits, and inventory health

2. Procurement & Supplier Management

• Manage reorders and sourcing of raw materials & finished goods
• Coordinate with suppliers and manufacturers to ensure production timeline is met
• Negotiate terms and ensure on-time deliveries

3. Fulfillment & Logistics (Amazon FBA + B2B + DTC)

• Plan and execute Amazon FBA replenishments from Thailand to USA warehouses
• Coordinate with freight forwarders and 3PL partners (Air/Sea/Express)
• Prepare and manage shipping docs (Invoice, Packing List, Export Docs, Customs)
• Ensure on-time deliveries for B2B & DTC customers

4. Operations & Reporting

• Implement SOPs for order fulfillment and replenishment processes
• Update ERP/Inventory system (DEAR or equivalent) in real-time
• Create weekly/monthly stock & sales reports for management
• Troubleshoot operational issues with marketplaces (especially Amazon)

Qualifications

• Bachelor's degree in
  Supply Chain, Logistics, Business, or related field
• Minimum 3 years' experience
  in supply chain / logistics / fulfillment (E-commerce experience preferred)
• Strong knowledge of
  Amazon FBA replenishment, 3PL, and international freight forwarding
• Proficient in Excel / Google Sheets
  ; ERP experience (DEAR, NetSuite, or similar) is a plus
• Strong English communication (TOEIC 700+ or equivalent)
• Highly organized, proactive, problem-solving mindset
• Ability to thrive in a
  fast-paced SME environment

KPI / Success Metrics

• Stock Availability Rate:
  ≥ 95% across all channels
• Logistics Cost Efficiency:
  Optimize freight cost per CBM/Unit by 10% within 6 months

What You'll Gain

• Ownership of
  end-to-end supply chain & fulfillment
  in a global E-commerce brand
• Career growth opportunity to
  Supply Chain Manager
• Work directly with the Founder & cross-functional teams (Marketing, Ops, Finance)
• Hybrid working model (WFH every Wednesday)

Benefits

• Life & Medical insurance
• Provident fund
• Flexible Benefits Package (Beauty, Books, Online Courses)
• Birthday Leave + Gift
• Free vegetarian meal weekly
• Company Trip & Team Activities

• Modern coworking-style office (coffee, snacks, chill zone)

• Note: Performance Bonus scheme will be considered in the future as the business scales.