35 Jobs in Rayong
Demand & Order Analyst

Posted 4 days ago
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Job Description
Supply Chain and Logistics
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition
Responsible for scheduling, planning, and oversight of material procurement, production, and delivery.
Responsibilities
- Coordinating flow of materials within the manufacturing facility. Coordinating transfer of materials (premium freight) to and from inventory or warehouse.
- Developing and executing material planning for a product line. Ensuring that all material requirements for assigned programs are satisfied within the allocated time frame.
- Scheduling and controlling the release of materials. Monitoring material inventory in the plant, in the warehouse, and by critical suppliers.
- Building up and following up procurement plan realization to ensure they align with business objectives.
- Tracking and analyzing supplier performance metrics. Collaborating and negotiating with supplier to deliver materials per requirements.
Skill Descriptors
Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
Level Working Knowledge:
- Obtains information about product and service linkages with other products and services elsewhere in organization.
- Researches the target market and how the product and services are sold and delivered.
- Explains current status, delivery alternatives and announced updates to products and services.
- Summarizes key features of major products or services in own unit.
- Assesses own unit's product alternatives, costs, and pricing.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
- Identifies and documents specific problems and resolution alternatives.
- Examines a specific problem and understands the perspective of each involved stakeholder.
- Develops alternative techniques for assessing accuracy and relevance of information.
- Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
- Uses fact-finding techniques and diagnostic tools to identify problems.
Distribution Requirements Planning (DRP): Knowledge of the process, issues and considerations for systematically managing distribution of inventory for multiple plants or warehouses; ability to apply related knowledge and experience in real practice.
Level Working Knowledge:
- Works with real-time inventory software, moving supplies to where needed, when needed.
- Interprets the impact of bottlenecks and delays on operating costs.
- Follows processes and applies technologies for items and inventory management.
- Assists in solving issues related to distribution to meet orders or inventory replenishment requirements.
- Works with basic distribution requirements planning (DRP) processes and operations.
Forecasting: Knowledge of forecasting tools, approaches and practices; ability to determine product demand and estimate production requirements and loads.
Level Working Knowledge:
- Participates in preparation of short-term forecasts for a specific product or site.
- Gathers and analyzes demand data with specific tools and procedures.
- Locates useful information and sources of input used in weekly, monthly and quarterly forecasts.
- Researches seasonal trends for a major product or product line.
- Explains common types of business conditions and activities that impact demand.
Inventory Management - MFG: Knowledge of processes and methods of inventory management; ability to effectively manage local or distributed inventories of raw materials, work-in-progress and finished goods.
Level Extensive Experience:
- Ensures that the inventory is at an appropriate level and meets both internal and external requirements.
- Devises standard inventory management benchmarks to improve the processes.
- Provides guidance on inventory management for a specific product group or location.
- Applies systems and processes to identify and coordinate inventory requirements; resolves conflicts.
- Coordinates daily work of inventory management for different locations within a facility or a supply network.
- Reviews reports used for inventory management to find out related problems.
Logistics Management: Knowledge of logistics and management; ability to follow proper processes and run operations for effective and efficient movement of materials and finished products.
Level Working Knowledge:
- Assists in the development of process flows to track lead time by activity.
- Uses tools, with guidance, to forecast delivery times, determine costs and assess performance.
- Maintains records of all shipments and invoices using an established system.
- Participates in integrating logistics processes and developing effective networks.
- Works with logistics in a domestic environment.
Manufacturing Requirements Planning (MRP): Knowledge of the processes, practices and systems used in manufacturing requirements planning (MRP); ability to optimize planning for manufacturing cycles and ensure capacity and materials availability.
Level Working Knowledge:
- Participates in developing materials requirements and costs for custom requests.
- Uses job schedule, plant and machine schedule and inventory systems to initiate and oversee jobs.
- Uses available tools to analyze order and develop quotes and realistic delivery dates.
- Plans and schedules production runs for specific products and assures availability of materials.
- Follows key criteria to collect information needed to make good production decisions for operation.
Supplier Management - MFG: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice.
Level Working Knowledge:
- Follows procedures in carrying out routine supplier management tasks.
- Uses electronic systems or tools to record/retrieve supplier information and carry out transactions with suppliers.
- Resolves routine supplier issues; escalates non-routine issues up chain of command.
- Researches alternative vendors or suppliers; participates in supplier selection.
- Works with suppliers to ensure that purchases meet delivery date and quality specifications.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.
**Posting Dates:**
October 15, 2025 - October 23, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
Income Auditor

Posted 4 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Finance & Accounting
**Location** Rayong Marriott Resort & Spa, 99/5 Moo 2, Pae-Klaeng-Kram Road, Rayong, Rayong, Thailand, 21190VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Reservations Officer

Posted 4 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Reservations
**Location** Rayong Marriott Resort & Spa, 99/5 Moo 2, Pae-Klaeng-Kram Road, Rayong, Rayong, Thailand, 21190VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Chef de Cuisine

Posted 4 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Rayong Marriott Resort & Spa, 99/5 Moo 2, Pae-Klaeng-Kram Road, Rayong, Rayong, Thailand, 21190VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Wet Product Specialist

Posted 4 days ago
Job Viewed
Job Description
**POSITION SNAPSHOT**
Location: Rayong
Company: Nestlé
Business Unit/Division: Technical & Production Full-time
**A DAY IN THE LIFE .**
**Project management and project related activities**
+ Lead I&R projects by providing technical solutions on products / processes in factories / markets in close cooperation with project managers / engineers, and follow up on possible issues.
+ Supports development of processes and equipment concepts for the product lines and works independently under limited supervision. May be responsible for entire projects or processes within job area.
+ Lead industrial trials at factory, present results in written and oral form to factory and regional operations.
+ Work closely with R&D product and process team, as well as Technical team from other region to integrate basic product / processing knowledge. Implement latest processing solutions on I&R as well as Capex related projects.
+ Contribute and propose ideas/activities/methods to Marketing and operations.
+ Deploys standards under limited supervision within regional.
+ Lead wet products processing work in the region, for any I&R projects or support factory processing improvement
**Innovation / Renovation Pipeline**
+ Contribute and propose new ideas/activities/methods to Regional marketing team and Operations.
**People development**
+ Organize training / courses for new factory technicians and manufacturing operators
**Compliance and SHE related**
+ Ensure compliance with the technical assistance process & manage projects following Innovation to Learn including appropriate documentation.
+ Ensure strict compliance with R&D and corporate SHE & food safety policies as well as legal SHE & food safety codes. Drives for safety by design of the process.
**Factory Improvement Support**
+ Responsible for making improvements of processes, systems or products to enhance performance within job area.
+ Provide operational support to factories in respect of process, performance, quality.
+ Optimize products processing parameters on each processing lines, to maximise through put with optimized products performance.
**ARE YOU A FIT.**
+ Preferably MSc / BSc in food science / chemical engineering or equivalent experience
+ Operational experience in Wet petfood industry
+ Operational experience in product development
+ Ability to few travels locally and internationally is required.
+ Fluency in English is mandatory. .
+ Ability to effectively work in team environment with large and multidisciplinary teams.
+ Self-confidence in his own ability to make presentations and explanations about the Wet line and product to visitors and authorities.
Nestlé is 308,000 employees strong and are driven by the purpose of enhancing the quality of life and contributing to a healthier future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic international working environment with constant opportunities for development. Want to learn more? Visit us at
E&A Engineer Superintendent - Amata Factory

Posted 4 days ago
Job Viewed
Job Description
Location: AMATA, Rayong
Company: Nestlé
Business Unit/Division: Technical & Production
Full-time
5 years of working experience in Electrical/Electronic/ Automation Engineering
**A DAY IN THE LIFE .**
+ Ensuring that the technical and automation solution follows corporate and market standards and is delivered with the expected quality, being on time and in budget.
+ Preparation of the user and technical specifications, coordinating the requirements of the main users (production, quality, etc.), the follow up of the solution development, the pre-test, implementation and training of operators and maintenance crews.
+ Ensure Process & Equipment safety for people, products and environment and that one exhibits an attitude of absolute intolerance for unsafe situations.
+ Ensures that all installations comply with market and corporate safety, health, environment, product safety and product quality standards and documentation is up to date and in place.
**ARE YOU A FIT?**
+ Bachelor's Degree in Electrical Engineering, Automation or related field.
+ Minimum 5 years of experience in Automation and/or MES engineer with Electrical experience.
+ Experience Project Management and supervising a team (technical teams, contractors or other 3rd parties)
+ Exposure to preventive maintenance planning and/or maintenance execution.
+ Competent in Safety & Compliance.
+ Strong Rockwell and Allen Bradley Experience
+ Hands-on and participation in the start-up of technical equipment(s) and/or production line(s).
+ Able to communicate in English & Thai.
Guest Service Agent

Posted 4 days ago
Job Viewed
Job Description
**What will I be doing?**
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
+ Achieve positive outcomes from Guest queries in a timely and efficient manner
+ Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
+ Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
+ Demonstrate a high level of customer service at all times
+ Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
+ Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
+ Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
+ Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
+ Follow company brand standards
+ Assist other departments, as necessary
**What are we looking for?**
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in a customer-focused industry
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Calm, efficient, and organized with great attention to detail
+ Ability to multi-task while maintaining a positive attitude when working with a Guest
+ Professional manner with an emphasis on hospitality and guest service
+ Ability to work on your own and as part of a team
+ Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in cash handling
+ Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
+ Conflict resolution experience
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Service Agent_
**Location:** _null_
**Requisition ID:** _HOT0BTVL_
**EOE/AA/Disabled/Veterans**
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Associate, HR Shared Service

Posted 4 days ago
Job Viewed
Job Description
+ Manage employee and leader inquiries via calls, chat and service tickets; prepare administrative documents to resolve HR issues in line with company policies and relevant laws.
+ Monitor HR Shared Service KPIs (e.g., first contact resolution, employee satisfaction score, data accuracy) and maintain records accordingly.
+ Assist in HR lifecycle processes such as onboarding, benefits administration, interview scheduling, and employee inquiry resolution, ensuring timely completion.
+ Support payroll transactions, data maintenance, and HR reporting for various HR functions.
+ Manage employee data updates and ensure compliance with policies and legislation to deliver effective HR services.
+ Help improve customer service by resolving routine issues and maintaining accurate, confidential HR records.
+ Maintain the compliance library for the HR Shared Service team and stay informed on HR best practices and trends.
+ Proactively identify systemic issues and develop root-cause solutions that enhance the employee experience and may be scaled across teams/functions
+ Use Power tools to simplify and automate.
+ Implement data quality checks and validation rules to ensure data accuracy and minimize manual intervention.
The Associate, HR Share Service, works under general direction and acts as a trusted People First (Ford's HR support team), responsible for supporting the administration and resolution of HR issues from employees (mainly Thai's hourly), including employee inquiries, benefits, onboarding/offboarding, compliance, and employee data management. This role ensures timely, consistent, and compliant handling of HR operational tasks such as managing employee data, assignment changes, and staffing compliance. Deploy automation solutions using tools such as Power Tools (Power BI, Power Apps, Power Automation), and Data tools (Qliksense, Alteryx, Pega). The role also supports the maintenance of accurate and confidential records and data related to HR matters.
+ Manage employee and leader inquiries via calls, chat and service tickets; prepare administrative documents to resolve HR issues in line with company policies and relevant laws.
+ Monitor HR Shared Service KPIs (e.g., first contact resolution, employee satisfaction score, data accuracy) and maintain records accordingly.
+ Assist in HR lifecycle processes such as onboarding, benefits administration, interview scheduling, and employee inquiry resolution, ensuring timely completion.
+ Support payroll transactions, data maintenance, and HR reporting for various HR functions.
+ Manage employee data updates and ensure compliance with policies and legislation to deliver effective HR services.
+ Help improve customer service by resolving routine issues and maintaining accurate, confidential HR records.
+ Maintain the compliance library for the HR Shared Service team and stay informed on HR best practices and trends.
+ Proactively identify systemic issues and develop root-cause solutions that enhance the employee experience and may be scaled across teams/functions
+ Use Power tools to simplify and automate.
+ Implement data quality checks and validation rules to ensure data accuracy and minimize manual intervention.
+ Bachelor's Degree in HR management, Business Administration, Accounting, or related fields.
+ At least 5 years of work experience in the area of Human Resources, 1+ years of customer service is preferred.
+ Basic programming or scripting skills (Python, VBA, JavaScript, etc.) are a plus.
+ 1-2 years of experience in Power Tools (Power BI, Power Apps, Power Automation), Data tool (Qliksense, Alteryx, Pega)
+ Experience in Payroll system, Accounting and Taxation.
+ Competency in Intermediate computer skill, especially MS excel, is a must.
+ Knowledge & Skill on PeopleSoft/Oracle application in much advantage.
+ Possess analytical skills, systematic thinking and be a good team player.
+ Able to communicate of both spoken and written English.
+ Able to work under pressure and routine job.
+ Service mind.
+ Demonstrated effectiveness in working with contact center technologies, including but not limited to contact center tracking systems and Human Resources Information Systems (HRIS).
+ Knowledge and understanding of various HR processes.
+ Multi-tasking in a fast-paced environment.
+ Must always ensure superior customer experience.
+ Handle customer inquiries from multiple countries and understand country-specific policies and programs.
**Requisition ID** : 45728
IMG PRC Manager

Posted 4 days ago
Job Viewed
Job Description
+ Manage, with the site PRC Supervisors, all personnel
+ Represent IMG PRCs at a Global level
+ Own and deliver PRC KPI's
+ Manage and Maintain Parts Return and Shipment within the IMG region.
+ Develop and Manage an effective L2 and L3 Parts Testing and Teardown Plan on Warranty Components
+ Manage Engine and Transmission Teardown process for IMG
+ Develop and Manage Red Table Review (RTR) processes for IMG
+ Develop and Manage a Dealer Control Strategy for IMG
+ Lead the development of PRC processes and systems to ensure an effective outcome.
+ Manage IMG PRC Cost Budget
+ Complete Other Assignment / Projects as required
+ Ensure all PRC Sites in IMG operate in a safe manner and meet all external/internal OH&S requirements.
+ Manage, with the site PRC Supervisors, all personnel
+ Represent IMG PRCs at a Global level
+ Own and deliver PRC KPI's
+ Manage and Maintain Parts Return and Shipment within the IMG region.
+ Develop and Manage an effective L2 and L3 Parts Testing and Teardown Plan on Warranty Components
+ Manage Engine and Transmission Teardown process for IMG
+ Develop and Manage Red Table Review (RTR) processes for IMG
+ Develop and Manage a Dealer Control Strategy for IMG
+ Lead the development of PRC processes and systems to ensure an effective outcome.
+ Manage IMG PRC Cost Budget
+ Complete Other Assignment / Projects as required
Education Qualification Tertiary qualification required (Engineering preferred)
No. of Years of Experience Min 8 years' experience leading teams in a technical environment required
Professional Exposure
(Technical Skills) Automotive experience preferred
Preferred previous experiences
Manufacturing, Quality, Material Handling experience in a high-quality manufacturing-design environment
Functional Skills Strong Technical, Analytical and Project Management skills required
An ability to manage and deliver specific projects independently
Behavioural Skills Leadership, Results-driven attitude, Effective communication skills (incl English) both verbal and written. Ability to influence and build relationships.
Special Knowledge/Skills Required Quality-AI / GSAR / OWS-SERVIS2 / Micro cat / Panda / PTS
Microsoft Office / Datacubes.
8D, Statistics-SPC, Ford QOS, Project Management.
Any Others
Flexible work hours required (incl participation in global mtgs in evenings) Limited travel may be required.
**Requisition ID** : 49402
Warranty PRC Manager

Posted 4 days ago
Job Viewed
Job Description
+ Manage, with the site PRC Supervisors, all personnel
+ Represent IMG PRCs at a Global level
+ Own and deliver PRC KPI's
+ Manage and Maintain Parts Return and Shipment within the IMG region.
+ Develop and Manage an effective L2 and L3 Parts Testing and Teardown Plan on Warranty Components
+ Manage Engine and Transmission Teardown process for IMG
+ Develop and Manage Red Table Review (RTR) processes for IMG
+ Develop and Manage a Dealer Control Strategy for IMG
+ Lead the development of PRC processes and systems to ensure an effective outcome.
+ Manage IMG PRC Cost Budget
+ Complete Other Assignment / Projects as required
+ Ensure all PRC Sites in IMG operate in a safe manner and meet all external/internal OH&S requirements.
+ Manage, with the site PRC Supervisors, all personnel
+ Represent IMG PRCs at a Global level
+ Own and deliver PRC KPI's
+ Manage and Maintain Parts Return and Shipment within the IMG region.
+ Develop and Manage an effective L2 and L3 Parts Testing and Teardown Plan on Warranty Components
+ Manage Engine and Transmission Teardown process for IMG
+ Develop and Manage Red Table Review (RTR) processes for IMG
+ Develop and Manage a Dealer Control Strategy for IMG
+ Lead the development of PRC processes and systems to ensure an effective outcome.
+ Manage IMG PRC Cost Budget
+ Complete Other Assignment / Projects as required
**Education Qualification:** Tertiary qualification required (Engineering preferred)
**No. of Years of Experience:** Min 8 years' experience leading teams in a technical environment required
**Professional Exposure** : Automotive experience preferred
(Technical Skills)
**Preferred previous experiences :**
Manufacturing, Quality, Material Handling experience in a high-quality manufacturing-design environment
**Functional Skills:** Strong Technical, Analytical and Project Management skills required
An ability to manage and deliver specific projects independently
**Behavioral Skills:** Leadership, Results-driven attitude, Effective communication skills (incl English) both verbal and written. Ability to influence and build relationships.
**Special Knowledge/Skills Required:** Quality-AI / GSAR / OWS-SERVIS2 / Micro cat / Panda / PTS, Microsoft Office / Datacubes, 8D, Statistics-SPC, Ford QOS, Project , Management.
**Any Others:**
Flexible work hours required (incl participation in global mtgs in evenings) Limited travel may be required.
**Requisition ID** : 50643