45 Customer Service jobs in Bangkok
Customer Service Representative
Bangkok, Bangkok
3M Thailand Ltd.
Posted today
Job Viewed
Job Description
Handles inquiries of moderate scope and complexity within customer service areas, such as
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Bangkok, Bangkok
Pasona HR Consulting Recruitment (Thailand) Co.,Ltd
Posted today
Job Viewed
Job Description
Job ID
51459
Business
Trading
Job Detail
- Order Management: Collect daily P/O & S/O, Data Entry, Data cross checking
- Schedule Management: Update or reschedule both of Pull in & Push out as Customer request
- Forecast Management
- Coordinate with other Dept. to follow up On Time Delivery
- Documentation: Filing, Prepare document to Customer
- Any others duty assigned by Supervisor or Manager
Salary
25,000 - 30,000 (THB)
Location
Bangkok
Required work
experience
- Male or female, aged 25-30 years old
- Bachelor Degree at least in general business or marketing or any related field
- Work experience at least 2-3 years in Sales Coordination role, Customer Service role, planner role, Purchasing or related
- Able to communication skill in English, self-motivated and ability to work independently.
- Excellent communication skills (clarity well organized thinking)
- Understand the concept of ISO9001 & ISO14001 is plus
- Computer literacy ex. MS office, Word, Excel, PPT
- Able to work independently under work pressure, willing to learn and proactive, high responsibility and good business judgment.
- Good interpersonal skills, able to lead and motivate the team and demonstrate problem solving skills
51459
Business
Trading
Job Detail
- Order Management: Collect daily P/O & S/O, Data Entry, Data cross checking
- Schedule Management: Update or reschedule both of Pull in & Push out as Customer request
- Forecast Management
- Coordinate with other Dept. to follow up On Time Delivery
- Documentation: Filing, Prepare document to Customer
- Any others duty assigned by Supervisor or Manager
Salary
25,000 - 30,000 (THB)
Location
Bangkok
Required work
experience
- Male or female, aged 25-30 years old
- Bachelor Degree at least in general business or marketing or any related field
- Work experience at least 2-3 years in Sales Coordination role, Customer Service role, planner role, Purchasing or related
- Able to communication skill in English, self-motivated and ability to work independently.
- Excellent communication skills (clarity well organized thinking)
- Understand the concept of ISO9001 & ISO14001 is plus
- Computer literacy ex. MS office, Word, Excel, PPT
- Able to work independently under work pressure, willing to learn and proactive, high responsibility and good business judgment.
- Good interpersonal skills, able to lead and motivate the team and demonstrate problem solving skills
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative - Bpo
Bangkok, Bangkok
Gratitude India
Posted today
Job Viewed
Job Description
Qualifications:
Minimum education requirement: 12 years of education plus a 2-year diploma or a 2-year college degree
No specific work experience required
Ability to work in a team and follow instructions
Strong work ethic and dedication
Additional benefits: incentives and any additional benefits such as healthcare coverage, paid leave, will be discussed on case to case basis)
**Job Types**: Full-time, New-Grad, Permanent
**Salary**: ฿15,000.00 per month
Ability to commute/relocate:
- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Current Salary
- WhatsApp number
- Are you ok with salary offer of Thai Baht 15,000 per month
- Do you have minimum 12 years of education plus a 2-year diploma or a 2-year college degree
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- customer service in a BPO set up: 2 years (required)
**Language**:
- Thai (required)
Minimum education requirement: 12 years of education plus a 2-year diploma or a 2-year college degree
No specific work experience required
Ability to work in a team and follow instructions
Strong work ethic and dedication
Additional benefits: incentives and any additional benefits such as healthcare coverage, paid leave, will be discussed on case to case basis)
**Job Types**: Full-time, New-Grad, Permanent
**Salary**: ฿15,000.00 per month
Ability to commute/relocate:
- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Current Salary
- WhatsApp number
- Are you ok with salary offer of Thai Baht 15,000 per month
- Do you have minimum 12 years of education plus a 2-year diploma or a 2-year college degree
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- customer service in a BPO set up: 2 years (required)
**Language**:
- Thai (required)
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative - Reefer
Bangkok, Bangkok
ZIM
Posted today
Job Viewed
Job Description
**We are looking for a Customer Service Representative - Reefer that will handle the following**:
**Main Purpose of the Role**
To perform End-to-End customer service activities to our high-yielding Reefer customers and provide maximum customer satisfaction so as to ensure future support from the customers.
**Major areas of responsibility**
**Booking Processing**
- Communicate with Capacity Team for space/allocation issues
- Liaise with depot Logistics team for equipment arrangement as requested by customer (e.g container nomination, reefer pre-set temperature, food grade**, **early collection & exchange/return of empty container)
- Promote and support ZIM’s e-commerce products to customers
**Documentation & Exception handling**
- Coordinating with back-office documentation team on first-draft BLs
- Process BL amendments as per customer’s requests
- Act as frontline representative of ZIM
- Coordinate and solve queries from ZIM’s overseas offices related to reefer shipments out of Thailand ports
- Handle after-hours duty phones by shift assignment
***
**Requirements**:
- Minimum Bachelor's degree
- Preferably 2-year direct experience working in a shipping line, within the reefer segment as a customer service agent
- Knowledge of customer service processes and contact centers
- Fluent English, written and spoken
Function:
Global Customer Service
**Main Purpose of the Role**
To perform End-to-End customer service activities to our high-yielding Reefer customers and provide maximum customer satisfaction so as to ensure future support from the customers.
**Major areas of responsibility**
**Booking Processing**
- Communicate with Capacity Team for space/allocation issues
- Liaise with depot Logistics team for equipment arrangement as requested by customer (e.g container nomination, reefer pre-set temperature, food grade**, **early collection & exchange/return of empty container)
- Promote and support ZIM’s e-commerce products to customers
**Documentation & Exception handling**
- Coordinating with back-office documentation team on first-draft BLs
- Process BL amendments as per customer’s requests
- Act as frontline representative of ZIM
- Coordinate and solve queries from ZIM’s overseas offices related to reefer shipments out of Thailand ports
- Handle after-hours duty phones by shift assignment
***
**Requirements**:
- Minimum Bachelor's degree
- Preferably 2-year direct experience working in a shipping line, within the reefer segment as a customer service agent
- Knowledge of customer service processes and contact centers
- Fluent English, written and spoken
Function:
Global Customer Service
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative, Service Team
Bangkok, Bangkok
Thermo Fisher
Posted today
Job Viewed
Job Description
Ensures accurate cost and revenue
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative, Service Team
Bangkok, Bangkok
Thermo Fisher
Posted today
Job Viewed
Job Description
Ensures accurate cost and revenue
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative - Shredding Services
Bangkok, Bangkok
Iron Mountain
Posted 15 days ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative- Booking (1)
Bangkok, Bangkok
ZIM
Posted today
Job Viewed
Job Description
Handling customer’s enquiry for Booking, sailing schedule including vessels space & routings, shipment status (cargo tracing) & assigning the depot for empty collection.
- Monitor vessel’s eta date & update all relevant parties internally
- Communicate with Capacity Team for space/allocation issues
- Application and monitoring on special cargo i.e DG / OOG / RF / FLEXITANK for loading & discharging acceptance
- Liaise with Logistics team for equipment arrangement as requested by customer (e.g container nomination, reefer pre-set temperature, food grade, early collection & exchange/return of empty container).
- Promote and support ZIM’s e-commerce products to customers
- Update published loading date of each vessel
- Daily error monitoring & clear those cycles ID that stuck in blocked for billing
**Requirements**:
- Bachelor Degree in Merchant Marine Trade, Business Administration or related fields
- 1-3 year experience in shipping and logistics business
- Good computer software skill (EXCEL, WORD)
- Fair or good command of English
- Service-mindedness
- Good communications skills
- Proactive approach
- New graduates also welcome
Function:
Global Customer Service
- Monitor vessel’s eta date & update all relevant parties internally
- Communicate with Capacity Team for space/allocation issues
- Application and monitoring on special cargo i.e DG / OOG / RF / FLEXITANK for loading & discharging acceptance
- Liaise with Logistics team for equipment arrangement as requested by customer (e.g container nomination, reefer pre-set temperature, food grade, early collection & exchange/return of empty container).
- Promote and support ZIM’s e-commerce products to customers
- Update published loading date of each vessel
- Daily error monitoring & clear those cycles ID that stuck in blocked for billing
**Requirements**:
- Bachelor Degree in Merchant Marine Trade, Business Administration or related fields
- 1-3 year experience in shipping and logistics business
- Good computer software skill (EXCEL, WORD)
- Fair or good command of English
- Service-mindedness
- Good communications skills
- Proactive approach
- New graduates also welcome
Function:
Global Customer Service
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative - Booking (1)
Bangkok, Bangkok
ZIM
Posted today
Job Viewed
Job Description
Handling customer’s enquiry for Booking, sailing schedule including vessels space & routings, shipment status (cargo tracing) & assigning the depot for empty collection.
- Monitor vessel’s eta date & update all relevant parties internally
- Communicate with Capacity Team for space/allocation issues
- Application and monitoring on special cargo i.e DG / OOG / RF / FLEXITANK for loading & discharging acceptance
- Liaise with Logistics team for equipment arrangement as requested by customer (e.g container nomination, reefer pre-set temperature, food grade, early collection & exchange/return of empty container).
- Promote and support ZIM’s e-commerce products to customers
- Update published loading date of each vessel
- Daily error monitoring & clear those cycles ID that stuck in blocked for billing
**Requirements**:
- Bachelor Degree in Merchant Marine Trade, Business Administration or related fields
- 1-3 year experience in shipping and logistics business
- Good computer software skill (EXCEL, WORD)
- Fair or good command of English
- Service-mindedness
- Good communications skills
- Proactive approach
- New graduates also welcome
Function:
Countries & Business Development
Publish in Internal Career Page:
Yes
- Monitor vessel’s eta date & update all relevant parties internally
- Communicate with Capacity Team for space/allocation issues
- Application and monitoring on special cargo i.e DG / OOG / RF / FLEXITANK for loading & discharging acceptance
- Liaise with Logistics team for equipment arrangement as requested by customer (e.g container nomination, reefer pre-set temperature, food grade, early collection & exchange/return of empty container).
- Promote and support ZIM’s e-commerce products to customers
- Update published loading date of each vessel
- Daily error monitoring & clear those cycles ID that stuck in blocked for billing
**Requirements**:
- Bachelor Degree in Merchant Marine Trade, Business Administration or related fields
- 1-3 year experience in shipping and logistics business
- Good computer software skill (EXCEL, WORD)
- Fair or good command of English
- Service-mindedness
- Good communications skills
- Proactive approach
- New graduates also welcome
Function:
Countries & Business Development
Publish in Internal Career Page:
Yes
This advertiser has chosen not to accept applicants from your region.
8
Customer Service
Bangkok, Bangkok
Pasona HR Consulting Recruitment (Thailand) Co.,Ltd
Posted today
Job Viewed
Job Description
Job ID
51983
Business
Manufacturing(Automobile)
Job Detail
- Process orders, returns, and exchanges accurately and efficiently, maintaining a high level of attention to detail to ensure customer satisfaction.
- Assist customers with product troubleshooting, technical support, and warranty claims, collaborating with relevant departments to ensure timely resolution.
- Coordinate with the sales team to provide support during the pre-sales and post-sales processes, including order tracking, delivery scheduling, and follow-up communication.
- Maintain accurate customer records and documentation, including order histories, service requests, and communication logs, using company system.
- Proactively identify opportunities to enhance the customer experience, gather feedback, and suggest improvements to product offerings or service procedures.
- Stay updated on industry trends, product developments, and competitive landscape to effectively communicate with customers and provide informed assistance.
- Collaborate with cross-functional teams, including sales, factory, and technical support, to achieve company goals and objectives related to customer satisfaction and retention.
Salary
35,000 - 45,000 (THB)
Location
Bangkok
Required work
experience
- Male and Female age 25 - 35 years old
- Bachelor's degree in business administration, Marketing, or related field preferred.
- 2 -5 years of work experience in customer service roles, preferably in the automotive industry.
- Excellent communication skills, both verbal and written, with a customer-centric approach.
- Strong problem-solving abilities and abilities to handle challenging situations with empathy and diplomacy.
- Proficiency in MS Office suite
- Ability to work independently as well as part of a team in a fast-paced environment.
- Business level of English with TOEIC 650
51983
Business
Manufacturing(Automobile)
Job Detail
- Process orders, returns, and exchanges accurately and efficiently, maintaining a high level of attention to detail to ensure customer satisfaction.
- Assist customers with product troubleshooting, technical support, and warranty claims, collaborating with relevant departments to ensure timely resolution.
- Coordinate with the sales team to provide support during the pre-sales and post-sales processes, including order tracking, delivery scheduling, and follow-up communication.
- Maintain accurate customer records and documentation, including order histories, service requests, and communication logs, using company system.
- Proactively identify opportunities to enhance the customer experience, gather feedback, and suggest improvements to product offerings or service procedures.
- Stay updated on industry trends, product developments, and competitive landscape to effectively communicate with customers and provide informed assistance.
- Collaborate with cross-functional teams, including sales, factory, and technical support, to achieve company goals and objectives related to customer satisfaction and retention.
Salary
35,000 - 45,000 (THB)
Location
Bangkok
Required work
experience
- Male and Female age 25 - 35 years old
- Bachelor's degree in business administration, Marketing, or related field preferred.
- 2 -5 years of work experience in customer service roles, preferably in the automotive industry.
- Excellent communication skills, both verbal and written, with a customer-centric approach.
- Strong problem-solving abilities and abilities to handle challenging situations with empathy and diplomacy.
- Proficiency in MS Office suite
- Ability to work independently as well as part of a team in a fast-paced environment.
- Business level of English with TOEIC 650
This advertiser has chosen not to accept applicants from your region.
9