41 Hospitality jobs in Bangkok

Lecturer in Hospitality Management - Rooms Division

Bangkok, Bangkok MINOR Hotels

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Job Description

As a lecturer you will be part of a curriculum team, contributing to the growth development and teaching of the Hospitality programmes delivered within the Asian Institute of Hospitality Management in Academic Association with Les Roches.

This includes the teaching and assessment of a range of Front Office courses such as Rooms Division, Property Management Systems (Opera), Concierge and Guest Relations, Housekeeping and F&B Service.

This will be supplemented with a strong focus on retention, achievement and student success alongside pastoral support, curriculum design/development and ensuring a high standard of quality provision is offered.

**_
The key responsibilities for this position are to:_**
- Teaching a wide range and levels of programmes, or specialist area, to an outstanding/good level.
- Prepare teaching and learning strategies with schemes of work and lesson plans that are innovative and integrated through a Learning Management System (LMS).
- Liaise and work in partnership with Minor Hotel practitioners in the development of curriculum, schemes of work, lesson plans and teaching strategies.
- Develop innovative teaching materials and integrate these through various Information Learning Technology platforms.
- Setting, assessing and recording of students’ work according to the procedures outlined by the Institute.
- Effective tutoring and supporting individuals, being responsible for classroom management and decision making.
- Timely marking of registers to ensure accurate data and early interventions in relation to attendance and use data effectively to monitor the effectiveness of provision and to identify where early interventions are required.
- Using data effectively to monitor the effectiveness of provision and to identify where early interventions are required.
- Strong focus on understanding and the manageament of data in relation to retention, achievement and student success rates.
- Developing curriculum to meet the demands of the Hospitality sector and local employers.
- Course moderation and tutor responsibilities.
- Visiting students for assessment in the workplace when appropriate
- Undertaking professional development to keep up to date with legislation, initiatives and good practice
- Positively contribute to a safe learning and work environment ensuring compliance with Health and Safety, Equality and Diversity and Safeguarding

**Qualifications**:
**_ Key qualifications and experience required._**
- A Bachelor Degree from a recognized university in Hospitality Management
- A Masters Degree in Hospitality Management (preferred).
- Strong working knowledge of Property Management Systems (Opera).
- Strong knowledge of Rooms Division.
- Strong knowledge of Concierge and Guest Relations.
- Strong awareness of Housekeeping and F&B Service or willingness to develop these areas.
- A strong awareness of current developments within the Hospitality sector and education.
- Experience of curriculum design and development.
- Relevant industrial and / or professional experience.
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B2b Head of Hospitality Sales

Bangkok, Bangkok Pasona HR Consulting Recruitment (Thailand) Co.,Ltd

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Job Description

Job ID
49055

Business
Manufacturing(Others)

Job Detail
Main customer: Hotels and Condominiums
Report directly to our Chief Revenue Officer and Managing Director
- Develop and implement strategies to increase sales and revenue growth in the hospitality industry
- Identify and pursue new business opportunities by researching and bidding for upcoming projects
- Maintain and expand relationships with existing clients by delivering exceptional customer service
- Travel to meet with clients, attend industry events and visit potential customer sites
- Use a CRM system to manage customer data and track sales progress
- Collaborate with internal teams to develop customized solutions that meet client needs
- Develop proposals and deliver presentations to prospective clients
- Analyze market trends and recommend strategies to stay ahead of the competition
- Ensure timely and accurate reporting of sales activities to senior management
- Provide regular feedback to the product development team based on customer needs and market trends
- Work with our distributors to offer them support
- Coordinate with the factory to ensure end-to-end support from production to delivery of product

Salary

100,000 - 150,000 (THB)

Location
Bangkok

Required work
experience
- Age between 35-45 years old
- Bachelor in hospitality management, business administration, marketing or related field
- Minimum of 7 years of experience in B2B sales in hospitality industry, supplying products to hospitality market
- Experience working in the bedding and mattress industry would be advantage
- Strong understanding of the B2B Sales process, including lead generation, pipeline management, and
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Customer Service

Bangkok, Bangkok Pasona HR Consulting Recruitment (Thailand) Co.,Ltd

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Job ID
51983

Business
Manufacturing(Automobile)

Job Detail
- Process orders, returns, and exchanges accurately and efficiently, maintaining a high level of attention to detail to ensure customer satisfaction.
- Assist customers with product troubleshooting, technical support, and warranty claims, collaborating with relevant departments to ensure timely resolution.
- Coordinate with the sales team to provide support during the pre-sales and post-sales processes, including order tracking, delivery scheduling, and follow-up communication.
- Maintain accurate customer records and documentation, including order histories, service requests, and communication logs, using company system.
- Proactively identify opportunities to enhance the customer experience, gather feedback, and suggest improvements to product offerings or service procedures.
- Stay updated on industry trends, product developments, and competitive landscape to effectively communicate with customers and provide informed assistance.
- Collaborate with cross-functional teams, including sales, factory, and technical support, to achieve company goals and objectives related to customer satisfaction and retention.

Salary

35,000 - 45,000 (THB)

Location
Bangkok

Required work
experience
- Male and Female age 25 - 35 years old
- Bachelor's degree in business administration, Marketing, or related field preferred.
- 2 -5 years of work experience in customer service roles, preferably in the automotive industry.
- Excellent communication skills, both verbal and written, with a customer-centric approach.
- Strong problem-solving abilities and abilities to handle challenging situations with empathy and diplomacy.
- Proficiency in MS Office suite
- Ability to work independently as well as part of a team in a fast-paced environment.
- Business level of English with TOEIC 650
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Customer Service Representative

Bangkok, Bangkok 3M Thailand Ltd.

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Job Description

Handles inquiries of moderate scope and complexity within customer service areas, such as
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Customer Service Executive

Bangkok, Bangkok Kerry

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Job Description

**Requisition ID** 43194
**Position Type** FT Permanent
**Recruiter **#LI-SS1
**Posting Type** LI

**About Kerry**:
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

**About the role**:
Work Location: Bangkok (Bangna), Thailand
Reporting To: Supply Chain Manager
Working Day /Hours: Monday to Friday / 8.30am - 5.30pm

**Key responsibilities**:

- Maintain professional, timely, and effective communication with all parties externally and internally.
- Develop and maintain excellent relationships with our valuable customers
- Responsible for all aspects of
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Customer Service Agent

Bangkok, Bangkok Sunday Insurance

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Job Description

Everyday you will
- Accident notifying and dispatching surveyor
- Customer verification
- Providing coverage details and recommending solution
- Escalating to concerned parties as the 2nd tier
- Entry data on the company database accurately
- Meet the QC criteria standard

You will need to.
- Age not over 30 years old
- Bachelor degree in any field
- Healthy
- High discipline
- Able to work on night shift (rotation)
- Preferable excellent English skills (TOEIC 600+ preferable)
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Customer Service Supervisor

Bangkok, Bangkok Anantara Vacation Club

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Company Description

A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.

**Job Description**:
The success of AVC rests upon the quality and integrity of our brand. The role of the Customer Services Supervisor is to handle key issues around Owner Relations and, summarized as follows:

- Owner Relations_: ensure customer complaints are addressed in a timely and conclusive manner. This includes all complaints relating to Club Points Ownerships, issues involving regulatory agency such as Consumer Protection Board matters, issues involving arbitration, local courts and other sensitive issues as deemed appropriate by AVC functional heads. The Customer Services Manager will execute both reactive and proactive strategies in conjunction with the Marketing, Sales and Club Services departments to address Guests and Club Points Owners’ complaints.
- Resolutions_: As directed by Senior Customer Services Manager& Assistant Customer Services Manager will assist in the review of (1) marketing material directed to consumers at large, including contest entry slips, direct mail pieces and Owner Referral material. Administration of submissions to various jurisdictions as required; and (2) sales collateral used at sales preview galleries, including Disclosure Statement, T-Sheet, Owner’s Acknowledgement, Wall Boards, etc.

Native language proficiency in Cantonese-Mandarin-English is a key requirement for success in this role. Additional proficiency in Chinese will be highly regarded.

**Key Responsibilities**:

- Assist to manage the day-to-day operations of the Resolutions department. This includes hiring, training and performance reviews for Customer Service staff; review of consumer correspondence; interfacing with Legal, Sales, Club Services, Regulators, Club Points Owners and consumers as necessary; and coordinating efforts across division lines as required. (50%)
- Represent AVC in arbitration, mediation and local court cases. Prepare accurate and comprehensive documentation supporting AVC’s position. (10%)
- Prepare comprehensive monthly reports focusing on key issues of concern. Identify repetitive issues and address with appropriate management personnel. (10%)
- Review sales and marketing material directed to the consumer at large. Coordinate feedback with sales and marketing as necessary. (15%)
- Establish proactive relationships with regulatory agencies and public forums to ensure AVC are viewed in a positive light within the community. (5%)
- Special projects as assigned. (10%)

**Qualifications**:
**Education/Experience**:
1 - 3 years related education and training or equivalent combination of education and experience.

**Skills/Abilities**:

- Communication skills: Ability to read and analyze and interpret the most complex documents. Ability to respond effectively to sensitive inquires and complaints.
- Ability to use Microsoft Word and Excel.
- Strong problem solving skills as it relates to consumer communications, evaluating sale documents on complex issues and finding creative solutions.
- Ability to work effectively across division lines at all levels of the organization.
- Ability to interface with external parties including regulators and private solicitors.
- Strong negotiating skills.
- Self motivated with strong organizational skills. Ability to work in a multi task, multi function environment managing priorities effectively.
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Customer Service Executive

Bangkok, Bangkok EnLight Studios

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Job Description

**Urgently Required Customer Service Executive for a Photography Studio In Silom, Bangkok.**

Are you a customer service enthusiast with a passion for making a positive impact? Join our team as a Customer Service Executive and embark on a journey of professional growth and rewarding experiences!

**Why Choose Us?**

**Career Growth**: Elevate your career with a company committed to fostering your professional development. We believe in promoting from within!

**Diverse and Inclusive Environment**: Join a team that values diversity and promotes an inclusive workplace where every voice is heard.

**Innovative Solutions**: Be part of a dynamic company that encourages creative problem-solving and values your ideas to enhance our customer service approach.

**Comprehensive Benefits**: Enjoy competitive salary packages, health benefits, and other perks that make your work-life balance a priority.

**Key Responsibilities**:
**Problem Resolution**: Tackle customer issues with empathy and efficiency, turning challenges into opportunities to exceed expectations.

**Clear Communication In Thai, English & Hindi**: Communicate effectively with customers, translating complex information into simple, actionable steps.

**Continuous Improvement**: Contribute to the enhancement of customer service processes and workflows, ensuring our service remains top-notch.

**Requirements**:
Education**: High school diploma or equivalent. Relevant experience in customer service is preferred.

Communication Skills**: Strong verbal and written communication skills in Thai, English and Hindi, with a customer-centric mindset.

Adaptability**: Thrive in a fast-paced environment, adapting to changes and embracing challenges.

Tech Proficiency: Comfortable using customer service tools and platforms.

**Team Collaboration**: Work well in a team setting, sharing knowledge and insights for collective success.

**How to Apply**

Join us in shaping extraordinary customer experiences! Your next career adventure starts here.

**Salary**: ฿15,000.00 - ฿22,000.00 per month

**Language**:

- English and Hindi (required)
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Customer Service Representative

Bangkok, Bangkok Pasona HR Consulting Recruitment (Thailand) Co.,Ltd

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Job Description

Job ID
51459

Business
Trading

Job Detail
- Order Management: Collect daily P/O & S/O, Data Entry, Data cross checking
- Schedule Management: Update or reschedule both of Pull in & Push out as Customer request
- Forecast Management
- Coordinate with other Dept. to follow up On Time Delivery
- Documentation: Filing, Prepare document to Customer
- Any others duty assigned by Supervisor or Manager

Salary

25,000 - 30,000 (THB)

Location
Bangkok

Required work
experience
- Male or female, aged 25-30 years old
- Bachelor Degree at least in general business or marketing or any related field
- Work experience at least 2-3 years in Sales Coordination role, Customer Service role, planner role, Purchasing or related
- Able to communication skill in English, self-motivated and ability to work independently.
- Excellent communication skills (clarity well organized thinking)
- Understand the concept of ISO9001 & ISO14001 is plus
- Computer literacy ex. MS office, Word, Excel, PPT
- Able to work independently under work pressure, willing to learn and proactive, high responsibility and good business judgment.
- Good interpersonal skills, able to lead and motivate the team and demonstrate problem solving skills
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เจ้าหน้าที่ Customer Service

Bangkok, Bangkok CDS

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Job Purposes- Provide service, and build relationship with customers in branch following the standard to satisfy customers- Key Roles and Responsibilities- Provide service, advice, and problem solving for customers in branch to satisfy customers
- Coordinate with internal and external branch to provide customer service effectively
- Perform along with department operations, such as
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