12 Managers jobs in Bangkok

A Conference and Banquet Operations Manager is responsible for managing all Conference and Banquet operations to deliver an excellent Guest and Member experience while optimising sales and ensuring department targets are met.

**What will I be doing?**

As a Conference and Banquet Operations Manager, you are responsible for managing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Conference and Banquet Operations Manager will also be required to optimise sales and provide leadership to the team to ensure department targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Manage all Conference and Banqueting operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Aware of trends and propose ideas to build the range and quality of Conference and Banquet
- Optimise sales and contain costs, identifying any areas for action
- Set achievable budgets and other short
- and long-term functional goals
- Provide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development

**What are we looking for?**

A Conference and Banquet Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Strong knowledge of hotel/leisure/service sector
- Degree or diploma in Hotel Management or equivalent
- Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
- Exceptional communication skills
- Exceptional leadership skills to create a winning team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar
- Passion for delivering exceptional levels of guest service

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Technology Operations Manager (Thailand) is a senior manager/assistant director role (“the role” from here onwards) reporting to the regional Head of End User Services in APAC. The role is a member of the APAC End User Services leadership team.

The purpose of this role is to provide leadership and oversight to Technology service delivery and support operations in Thailand (“the market” from here onwards) while aiming for operational excellence. The role will require aligning and driving the implementation of global and APAC regional Technology Operations strategies in the market. This role also has people management responsibilities.

Job Title:
Technology Operations Manager

**Job Description**:
Technology Operations Manager (Thailand), End User Services will:

- Provide leadership and directions to the End User Services team in the market to ensure resolution of Technology incidents, service requests, and changes are within agreed SLAs, and deliver operation excellence
- Ensure that the End User Services team members adhere to the Technology policies, standards, procedures, and guidelines
- Identify operation efficiency improvement opportunities, align with broader Technology Operation teams, and drive them for continuous service improvement
- Prepare, own and update Technology Operations budget for the market in alignment with other Technology pillars within the Technology Operations organization
- Oversee/optimise Technology Operations spendings in the market and vendor management. Identify cost effectiveness opportunities in the market, initiate and drive them
- Ensure market’s Technology initiatives are aligned with global and regional Technology policies, standards, and directions for maintaining effective governance.
- Drive the implementations of global and APAC regional Technology Operations strategic initiatives
- Manage Technology projects (or) Technology aspects of the projects initiated by global, APAC regional or the market
- Be the point of escalations for market’s EUS team members and point-of-contact for all Technology Operations matters in the market
- Interact and communicate well with users and stakeholders. Maintains effective working relations with key partners and stakeholders
- Evangelize Technology solutions in the market and drive user adoptions
- Coach market’s End User Services team members for professional and personal developments

**Location**:
Bangkok

Brand:
Dentsu

Time Type:
Full time

Contract Type:
Permanent

Branch Operations Manager (ผู้จัดการฝ่ายปฏิบัติการ ด้านงานบริการกำจัดแมลง)

**Location**: Bangkok

**Salary Range**: 50K - 60K

People Management
- To recruit, induct, train, manage and retain Customer Development & Support personnel effectively
- Implement training programs to ensure personnel achievement and maintain a high level of performance
- To maintain a high level of moral amongst the Customer Development and Support team
- To motivate the Customer Development & Support team to achieve sales target
- Conduct sales meeting during branch visits and to review and coach individual CDM and CSM to solve their outstanding issues
- To ensure that Customer Development & Support employees have a full understanding of the Company’s objectives and policies
- To ensure a high level of competence in the required skills amongst customer development staff and customer support staff by providing continuing training and practical assistance & guidance in the field
- Conduct regular meetings with customer development team to cascade and discuss Customer Development strategies and plans and to agree the tactical implementation of the Customer Development team to fulfil the plans
- To monitor the performance of the Customer Development & Support team in accordance with the plans and budget and take appropriate actions to ensure that the sales targets and client retention rates are achieved
- To be accountable to the number of people as resources budgeted, such as CDM, CSM, ACDM, ACSM, CDE and CSE
- Accountable for rapidly acting on non-performers via coaches, counsel, support, and when required, terminate
- To maintain friendly and co-operative relations with managers within the Division & those of other divisions within the Company
- Recognize the need for, and to take action, to improve your own competence in Management by way of private study, membership of suitable associations and attendance at courses
- Perform channel development activity and coordinate sales distribution by establishing sales territories, quotas and goals

Turnover Generation - Accountable for analyzing, identifying and growing the overall customer development plan, sales and market share for Pest Control or Hygiene services in the country geographical region
- Accountable for initiatives that secure sales of defined services to products, plan, implement and closely monitor operational activities with optimal resource utilization
- Accountable for quick identification of shortfalls and opportunities in activities and sales and subsequent remedial actions. Perform sales forecasting activities and secure customers and sales volume accordingly
- Accountable for performance of the total allocated sales team, strive to significantly surpass agreed sales and market share targets and team productivity
- Accountable to review customer needs to propose product or service range, price schedules and marketing support
- To conduct frequent visits to customer to secure sales and advises customers; concerning services and sales policy
- Monitor and evaluate the activities and services of the competitors

Customer Management - Accountable to submit the country geographical region/territory/area annual sales targets from the customer development team and broad action plan for the team
- Accountable for continuous improvement of team selling skills, product & service knowledge to ensure customer service is a shared and valued principle across the entire team. Build and foster a team culture that values, recognizes and generates a business orientated, customer focused, high performance in accordance with company policy and Outstanding Customer Service (OCS) culture throughout the business
- To conduct regular visits to major customers to build rapport and to conduct presentations and/or premises inspections when necessary
- Accountable for building and maintaining contacts with relevant key-opinion leaders and decision-makers, and for facilitating the working environment for the sales team. Where significant success is achieved in any aspect of customer management, share this practice and experience with senior management, so as to facilitate the transfer of best practice across the business
- Accountable to promote the Company and its products and services to its best advantage under the guidance of the Sales & Marketing Director
- To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted margin or better, and to assist in setting of detailed sales target and the monitoring of results
- Deal with customers’ complaints as a matter of urgency in accordance with company policy

Business Development - To ensure that assigned sales targets are achieved and are in line with budgeted expenses
- Achieve portfolio gross sales and net gain
- Maintain the client portfolio as per target set
- Review the pricing structure to ensure value-

Branch Operations Manager (ผู้จัดการฝ่ายปฏิบัติการ ด้านงานบริการกำจัดแมลง)

Location : Bangkok

Salary Range : 50K - 60K

People Management
- To recruit, induct, train, manage and retain Customer Development & Support personnel effectively
- Implement training programs to ensure personnel achievement and maintain a high level of performance
- To maintain a high level of moral amongst the Customer Development and Support team
- To motivate the Customer Development & Support team to achieve sales target
- Conduct sales meeting during branch visits and to review and coach individual CDM and CSM to solve their outstanding issues
- To ensure that Customer Development & Support employees have a full understanding of the Company’s objectives and policies
- To ensure a high level of competence in the required skills amongst customer development staff and customer support staff by providing continuing training and practical assistance & guidance in the field
- Conduct regular meetings with customer development team to cascade and discuss Customer Development strategies and plans and to agree the tactical implementation of the Customer Development team to fulfil the plans
- To monitor the performance of the Customer Development & Support team in accordance with the plans and budget and take appropriate actions to ensure that the sales targets and client retention rates are achieved
- To be accountable to the number of people as resources budgeted, such as CDM, CSM, ACDM, ACSM, CDE and CSE
- Accountable for rapidly acting on non-performers via coaches, counsel, support, and when required, terminate
- To maintain friendly and co-operative relations with managers within the Division & those of other divisions within the Company
- Recognize the need for, and to take action, to improve your own competence in Management by way of private study, membership of suitable associations and attendance at courses
- Perform channel development activity and coordinate sales distribution by establishing sales territories, quotas and goals

Turnover Generation
- Accountable for analyzing, identifying and growing the overall customer development plan, sales and market share for Pest Control or Hygiene services in the country geographical region
- Accountable for initiatives that secure sales of defined services to products, plan, implement and closely monitor operational activities with optimal resource utilization
- Accountable for quick identification of shortfalls and opportunities in activities and sales and subsequent remedial actions. Perform sales forecasting activities and secure customers and sales volume accordingly
- Accountable for performance of the total allocated sales team, strive to significantly surpass agreed sales and market share targets and team productivity
- Accountable to review customer needs to propose product or service range, price schedules and marketing support
- To conduct frequent visits to customer to secure sales and advises customers; concerning services and sales policy
- Monitor and evaluate the activities and services of the competitors

Customer Management
- Accountable to submit the country geographical region/territory/area annual sales targets from the customer development team and broad action plan for the team
- Accountable for continuous improvement of team selling skills, product & service knowledge to ensure customer service is a shared and valued principle across the entire team. Build and foster a team culture that values, recognizes and generates a business orientated, customer focused, high performance in accordance with company policy and Outstanding Customer Service (OCS) culture throughout the business
- To conduct regular visits to major customers to build rapport and to conduct presentations and/or premises inspections when necessary
- Accountable for building and maintaining contacts with relevant key-opinion leaders and decision-makers, and for facilitating the working environment for the sales team. Where significant success is achieved in any aspect of customer management, share this practice and experience with senior management, so as to facilitate the transfer of best practice across the business
- Accountable to promote the Company and its products and services to its best advantage under the guidance of the Sales & Marketing Director
- To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted margin or better, and to assist in setting of detailed sales target and the monitoring of results
- Deal with customers’ complaints as a matter of urgency in accordance with company policy

Business Development
- To ensure that assigned sales targets are achieved and are in line with budgeted expenses
- Achieve portfolio gross sales and net gain
- Maintain the client portfolio as per target set
- Review the pricing structure to ensure value-for-mo

Job Description:
Our client, a leader in the downstream sector of the oil and gas industry and a specialist in retail gas stations in Thailand, is seeking a qualified individual for the position of Digital Platforms Operations Manager.
- Supervise various digital systems utilized within our organization, encompassing sales, customer loyalty, payments, marketing, and data management.
- Ensure the proper design, development, installation, and maintenance of these digital systems to enhance customer satisfaction with our brand and service stations.
- Collaborate with stakeholders to strategize and develop digital systems tailored to meet specific organizational needs.
- Oversee the functionality of sales systems across all retail locations, including installation, upgrades, and provision of training.
- Foster effective coordination with internal and external partners to ensure seamless operation of our digital systems.
- Conduct regular assessments to verify the proper functioning of all devices and promptly address any technical issues.
- Ensure that our IT vendors adhere to established performance standards.
- Utilize data analysis to evaluate business performance and generate reports to inform market insights.
- Ensure compliance with all regulatory requirements.

**Qualification**:

- A bachelor's degree, preferably a master's degree, in information technology management, digitalization, or a related field.
- Some experience in supervising employees and managing contractors/vendors is advantageous.
- Proficiency in digital solutions, mobile app development, and database management.
- Strong business acumen.
- Excellent communication skills in both Thai and English.
- Good presentation and leadership abilities.
- Willingness to travel to upcountry locations and possess a valid driver's license.
- Ability to work nighttime shifts occasionally

**Required Skills**:
Retail Automation

**About Agoda**

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

**Get to Know our Team**:
The Agoda Beds Network team is a rapidly growing department within Agoda focusing on improving Agoda's supply quality and inventory. As our accommodation partners are a key to our success, we work hard to ensure _their_ success. That is why the Agoda bed bank team specializes in strategic account management. We serve as consultants and thought partners, offering strategic advice on how best to excel on Agoda's commercial platforms through innovative solutions. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives and strive in ensuring the best value for our partners, our customers, and Agoda.

**The Opportunity**:
As a Senior Operations Manager-Beds Network you will lead the Ops stream for Beds Network, building and owning its strategic roadmap and execution, in order to drive efficiency for the business and to foster the Beds Network team's performance. As such, you will manage a team of operations coordinators and spearhead the delivery of new process and operational improvements. In doing so, you will partner with different functions and departments at Agoda, to understand their pain points as well as those of our hotel partners, and you will develop the short to long-term solutions that will address those. This role will also enable you to understand the end-to-end flow of working and optimizing our relationship with our partners to unlock value.

**In this Role, you'll get to**:

- Craft the strategic roadmap for the Beds Network Ops team, identifying gaps in our processes;
- Lead execution of new initiatives, working together with other functions and departments across Agoda;
- Manage a team of operations coordinators;
- Work with Product team to develop new tools and processes that support the Sales Team and hotel partners, and will drive efficiency for the business;
- Improve the business, 1% at the time, with hands-on opportunity to resolve problems and implement new processes;
- Coordinate and work closely with management in Bangkok on strategic planning and objectives;
- Work closely with data teams to develop reporting and systems for internal use;
- Prepare and present high quality weekly reports including sharing best practices and action plans;
- Be innovative and creative in solving partner issues and identifying opportunities for growth including external or market benchmarking;
- Research and troubleshoot rate and availability issues preventing hotels from maximizing booking performance; e.g., problems with connectivity, rate mapping, extranet management, amongst others.

**What you'll Need to Succeed**:

- 3-5 years' experience in eCommerce, hotel, travel industry;
- Bachelor's degree or equivalent, in any relevant field;
- 1-2 years' team management experience;
- Strong numerical & analytical skills and attention to detail;
- Detail oriented and structured thinking in identifying opportunities;
- Meticulous project management skills;
- Proficiency in Microsoft Word, Excel, Outlook and PowerPoint;
- Strong interpersonal skills & ability to influence external / internal stakeholders;
- Strong prioritization and planning skills; must be comfortable making trade-offs vs. trying to get it _all _done;
- Problem-solving attitude, solutions-oriented;
- Comfortable operating in a two-way feedback culture;
- Adapts well to and is energized by change.

**Equal Opportunity Employer**

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

LI-Hybrid

**About Agoda**

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

**Get to Know our Team**:
The Agoda Beds Network team is a rapidly growing department within Agoda focusing on improving Agoda's supply quality and inventory. As our accommodation partners are a key to our success, we work hard to ensure _their_ success. That is why the Agoda bed bank team specializes in strategic account management. We serve as consultants and thought partners, offering strategic advice on how best to excel on Agoda's commercial platforms through innovative solutions. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives and strive in ensuring the best value for our partners, our customers, and Agoda.

**The Opportunity**:
As a Senior Operations Manager-Beds Network you will lead the Ops stream for Beds Network, building and owning its strategic roadmap and execution, in order to drive efficiency for the business and to foster the Beds Network team's performance. As such, you will manage a team of operations coordinators and spearhead the delivery of new process and operational improvements. In doing so, you will partner with different functions and departments at Agoda, to understand their pain points as well as those of our hotel partners, and you will develop the short to long-term solutions that will address those. This role will also enable you to understand the end-to-end flow of working and optimizing our relationship with our partners to unlock value.

**In this Role, you'll get to**:

- Craft the strategic roadmap for the Beds Network Ops team, identifying gaps in our processes;
- Lead execution of new initiatives, working together with other functions and departments across Agoda;
- Manage a team of operations coordinators;
- Work with Product team to develop new tools and processes that support the Sales Team and hotel partners, and will drive efficiency for the business;
- Improve the business, 1% at the time, with hands-on opportunity to resolve problems and implement new processes;
- Coordinate and work closely with management in Bangkok on strategic planning and objectives;
- Work closely with data teams to develop reporting and systems for internal use;
- Prepare and present high quality weekly reports including sharing best practices and action plans;
- Be innovative and creative in solving partner issues and identifying opportunities for growth including external or market benchmarking;
- Research and troubleshoot rate and availability issues preventing hotels from maximizing booking performance; e.g., problems with connectivity, rate mapping, extranet management, amongst others.

**What you'll Need to Succeed**:

- 3-5 years' experience in eCommerce, hotel, travel industry;
- Bachelor's degree or equivalent, in any relevant field;
- 1-2 years' team management experience;
- Strong numerical & analytical skills and attention to detail;
- Detail oriented and structured thinking in identifying opportunities;
- Meticulous project management skills;
- Proficiency in Microsoft Word, Excel, Outlook and PowerPoint;
- Strong interpersonal skills & ability to influence external / internal stakeholders;
- Strong prioritization and planning skills; must be comfortable making trade-offs vs. trying to get it _all _done;
- Problem-solving attitude, solutions-oriented;
- Comfortable operating in a two-way feedback culture;
- Adapts well to and is energized by change.

**Equal Opportunity Employer**

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

LI-Hybrid

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.

**Key Responsibilities**:
1. Responsible for the planning and operation of local live streaming events in Thailand, including but not limited to content creative planning and program implementation, cross-departmental cooperation and coordination, and improving regional revenue indicators through high-quality activities.
2. Launch marketing activities based on industry and festival hot spots, take charge of overall project planning, cooperation with partners, online resource allocation, event landing and resumption, and create event IPs with influence on the regional market.
3. Cooperate with the media, integrate platform resources, plan LIVE broadcast programs and activities, improve TikTok LIVE's visibility and influence, and enhance TikTok LIVE's brand image.

**Qualifications**:
1. Bachelor's degree or above. 5-7 years' of experience in content, campaign, marketing or partnerships roles in tech & media industry.
3. Experience in building and managing a team is advantageous.
4. Strong business acumen in emerging industries;
5. Strong analytical skills and data-driven.
6. Good communications and interpersonal skills, able to work in an international and diverse environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal?Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity?Learn more at Function:**
Sales Enablement
**Job Sub** **Function:**
Sales Operations & Administration
**Job Category:**
Professional
**All Job Posting Locations:**
Bangkok, Bangkok, Thailand
**Job Description:**
We are seeking a Commercial Operations Manager who is highly skilled in Operations and business analytics to join our Vision Care Business Unit. The primary focus of this role is to provide insights, drive sales force effectiveness, and drive commercial operations for continuous improvement. The successful candidate will play a crucial role in maximizing sales performance, value creation and operational efficiency within our Vision Care business unit.
**Key Responsibility Areas**
Developing the commercial strategy for Thailand vision care business in line with business targets to reach requested sales target and profitability.
The role is to enable driving product demand and sales in retail optical stores via creating effective sales strategies, product visibility and drive consumer demand. The role will work closely with sales, marketing and Professional Development (PD) teams to drive revenue growth initiatives.
Expected to apply broad knowledge of the organization's products, services and marketing campaigns to work with internal stakeholders and Eye Care Professionals on inclusion of products into practice, close sales. Deep understanding of business drivers and the ability to generate insights from data to address business problems is a key imperative.
This role will report to the Business Unit Director for Vision Care Thailand & VIP Markets.
**Key Responsibilities Areas**
**Business Analytics to Drive Business Goal**
+ Support the Commercial team in driving and measuring business strategies and KPIs through analytics dashboards, data mining and providing meaningful recommendations, including R&O
+ Lead and drive ownership of internal reporting and dashboards to support business discussions.
+ Collaborate with cross-functional team to understand business challenges, data need and deliver solutions
+ Analyse market and competitors to support strategic planning
+ Support the implementation of analytics tools and techniques to improve business performance (e.g. BPA Tacker, Tableau)
+ Conduct regular assessments of commercial operations processes and suggest improvements for efficiency
**Operations Excellence to support plan implementation**
+ Lead segmentation of customers and channels to support strategies for Key Accounts, top Optical Stores, and Distributors
+ Support in Go-to-Market plan to develop strategic investment plan with effective BPA structure, rebate and promotion plan.
+ Plan and execute National Trade Promotions and campaigns with Customers, Marketing, and Sales, and measure the event effectiveness
+ Support IBP process by working closely between the Sales and Demand Planning team for accurate forecasting
+ Identify opportunities to reduce costs and increase revenue within commercial operations (Revenue Growth Management)
+ Collaborate with regional and local offices to adopt the best practices and support their implementation
+ Manage end-to-end pricing change implementation and system set-up
+ Collaboration with the commercial team and Master data team for customer data changes
**Salesforce effectiveness**
+ Set POA objectives aligned with market strategy and monitor sales plans and SFE to meet overall business goals
+ Lead the development of salesforce effectiveness strategies, including sales processes and tools
+ Support performance discussions, identify areas for improvement, and enhance efficiency using SFE tools (e.g., Clearview)
+ Set sales targets based on territory strategy and store potential, and design motivational incentive programs to deliver results
+ Collaborate with Regional Commercial Excellence for SFE system enhancement to drive effectiveness against strategic needs
**Others**
+ Engagement with customers and ECPs, to bring insights from the ground into strategic plans and validate data insights through qualitative connect with ECPs.
+ Expected to spend 20%-30% time on field
+ Individual contributing role
**Skills, Knowledge and Experience**
**Preferred minimum education:**
+ Master's in business preferred
**Preferred related industry experience:**
+ Healthcare, FMCG
**Knowledge and Experience:**
+ Experience in sales, marketing, or commercial roles
+ Optical industry experience is a plus
+ Good analytical, problem-solving, and project management skills, with database knowledge
+ Proficient in MS Office and database tools
+ Advanced Excel skills, including macros; knowledge of TM1, Tableau, SAP is a bonus
+ Self-motivated and able to work well in cross-functional teams
+ Able to work independently with minimal supervision
+ Excellent interpersonal and organizational abilities
+ Strong written and verbal communication skills
+ Familiar with RGM model for business growth and profitability (preferred)