8 Managers jobs in Bangkok

Oversee Grab EV and fleet partnership operations, gathering inputs from on-ground and stakeholders to design and smoothly execute practical action plans.
Lead 10+ size team, supervise, provide training and support for subordinates to be performing up to Grab standard and key performance target.
Manage Day-to-day operations, guide the team to solve operational challenges and issues.
Conduct process mapping, analyze performance data, identify inefficiency gaps, recommend action plans & initiatives to improve operations in the scope.
Generate insight from the onground/ local context for management and regional tech families for large-scale development plans.
Ensuring all operations are carried on in an appropriate, cost-effective way.

**The Must-Haves**:
Bachelor's degree in Engineering, Business Administration, Operations Management or other related fields.
3-5 years working experience in strategy/operations/project management roles in start-up or dynamic data-driven industry.
At least 2 years proven work experience leading team.
Computer literacy is required in processing and analyzing data sets using Excel (Essential) /SQL (preferred).
Strong operations foundation, PMO background is a plus.
Have good communication skills in English and Thai, comfortable to work with internal and external stakeholders.
Good negotiation and interpersonal skill is a plus.
Ability to construct and deliver clear narrative and working plans.
Ambitious, self-driven and highly motivated individual who can work well in a startup culture.
Well-established leadership abilities.
Our Commitment.
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

**Job skills required**: Project Management, Excel, English, SQL, Thai

**Job skills preferred**: Negotiation, Good Communication Skills

**Job Highlights**:

- Opportunity to expand responsibilities to a regional scope
- Excellent benefits

**Location**: Ploenchit

**Summary**:
We are looking for a highly experienced People Operations Manager to join our team and take on a key role in the management of our HR operations. In this position, you will be responsible for the complete range of HR activities, from recruitment and onboarding to compensation and benefits, performance management, and employee relations. You will also serve as a trusted advisor to our management team and employees, and play a critical role in ensuring the success of our business.

**Key Responsibilities**:
Prepare comprehensive HR reports, including forecasting, budgeting, sales incentives, monthly payroll reports, and reports on government incentives/funding.
Complete mandatory reports and surveys, government funding claims, and salary surveys.
Collaborate with external HR payroll vendors and consultants.
Review and update the employment handbook and policies as necessary.
Provide support for internal and external HR audits.
Offer professional HR advice and solutions to internal stakeholders.
Negotiate with insurance vendors on matters related to employee insurances.
Maintain well-organized and auditable records of the employee lifecycle.
Work alongside the HRBP to enhance overall HR operational excellence and suggest process improvements.
Support the annual salary review, performance management, salary benchmarking, and other HR exercises.
Contribute to regional HR projects, including those related to learning and development, employee retention, and engagement.
Develop, review, and design HR policies and procedures to align with regulations and best practices.
Handle ad-hoc HR projects and tasks as needed.

**Qualifications**:
Bachelor's degree in Business Administration, Human Resources, or a related field.
Minimum of 7 years of relevant experience, with at least four years in a similar role, preferably within an MNC setting.
Strong understanding of Thai labor laws and employment agreements.
Familiarity with employment legislation in other ASEAN countries is advantageous.
Excellent communication and interpersonal skills.
Proficient in payroll processes and principles, with hands-on experience in payroll management.
Strong organizational skills.
Experience with HRIS, preferably Workday.
Excellent command of spoken and written English.
Proven track record of maintaining employee confidentiality.
Ability to manage shifting priorities and navigate challenges.

**Overview**: TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

Team Intro
Our newly created APAC SMB Vendor Management team is responsible for delivering outsourcing solutions that drive growth in our fast-growing SMB segment of advertisers across sales and support functions. As a Vendor Operations Manager, you will be a founding member of the team that is responsible for building out our outsourcing capabilities to support our ambitious growth goals across the APAC SMB business.
You will help drive scalable outsourcing solutions that support our mission to create positive customer interactions with new and existing SMB advertisers.
You will play a critical role in providing a variety of services that address our stakeholder needs, and also in helping to identify opportunities to scale outsourcing projects and drive ROI across the SMB long tail.
Success in this position requires a passion for working cross functionally, both internally and externally, strong analytical skills, a focus on processes and operations and the ability to thrive in a fast-paced, team-focused environment.

**Responsibilities**:

- Take initiative and push boundaries - A Self-starter who is happy to respond to issues and challenges head on and is a team player. You have experience and the right attitude working in an ambiguous, dynamic and fast pace environment.
- Be curious, methodical and focused - You will identify and create opportunities to improve the customer experience with our vendor counterparts, and develop mechanisms to help evolve our vendor relationships. You will evaluate and manage vendor performance across a broad spectrum of KPIs and report on findings. Identify internal and external risk factors that could affect the long-term viability and sustainability of a vendor.
- Collaboration creates value - Work with our vendors to thoughtfully plan changes and growth. Engage with our internal cross-functional partners to build relationships that will enable our external vendors.
- Motivated to innovate - Rapid iterations, multiple possibilities - Continually look for opportunities to improve performance and process with our vendors. Be comfortable taking risks and pushing boundaries.
- Data driven - Use data to influence decisions and give voice to user impacting issues. Conduct Root Cause Analysis and After Action Reviews on operational processes as needed
- Performance Management - A key component of this role to manage the day to day performance of outsourcing partners. This includes establishing WBRs, MBRs and QBRs and the ability to deep dive root cause analysis to understand shifts in performance.

**Requirements**:
**1. Qualifications**: - BA/BS degree in quantitative or business fields, or an additional 4 years of work experience in quantitative or business fields
2. Minimum 5+ years of BPO or support operations experience building and managing key deliverables KPIs such as CSAT, Response Time, Sales Targets, and etc.
3. Driven operations excellence and quality improvements across support sites
4. Experience managing a business relationship; preferably in a partner management space
5. Strong written and verbal communication skills are required, along with the ability to multitask and adjust priorities.
6. Comfortable working in a changeable environment, with keen eye for detail
7. Enjoy navigating data sets and let data guide your decisions
8. Ability to gain trust and support from external partners
9. Proficient in MS Office skills/google docs or similar tools
10. Ability to travel 20% domestic and some international

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience.

**Industry**: Retail, Medical, Other
- ** Job Description**:

- Ensure operational excellence (quality, service, customer complaints) to meet comprehensive goals for performance and growth.
- Managing and making key promotion and operational decisions for stores
- Managing sales and financial targets through maximizing revenue and managing expenses and productivity
- Providing consistent performance management of stores through effective communication, training, development and follow-up
- Collaborating on development and execution of operational plans for stores, ensuring that revenue and targets are achieved.
- Work closely with management team ex. Marketing, CFO etc.
- ** Requirement**:

- Bachelor Degree or higher in any field.
- 7+ years of Experience in food chain store, F&B retails both operation and commercial experience
- Experience in managing Retail/Service stores and expansion
- Ideally experience in managing operation of 30+ retail stores
- ** English Level**: Level 3 - Business Level
- ** Other Language**: None
- ** Working Hour**: 09:00 ~ 18:00
- ** Holiday**: Sat-Sun
- ** Benefit**:

- กองทุนสํารองเลี้ยงชีพ (Provident Fund)
- บัตรประกันสุขภาพ
- โบนัสประจำปี (ตามผลงานและผลประกอบการของบริษัท)
- เบี้ยขยัน
- โปรแกรมและผลิตภัณฑ์ ส่วนลดพิเศษ สำหรับพนักงาน
- การอบรมพนักงานเพื่อพัฒนาความรู้และเสริมศักยภาพ
- เงินกองทุนประกันสังคม
- วันหยุดพักผ่อนประจำปี (พักร้อน)

**Industry**: Retail, Medical, Other
- ** Job Description**:

- Ensure operational excellence (quality, service, customer complaints) to meet comprehensive goals for performance and growth.
- Managing and making key promotion and operational decisions for stores
- Managing sales and financial targets through maximizing revenue and managing expenses and productivity
- Providing consistent performance management of stores through effective communication, training, development and follow-up
- Collaborating on development and execution of operational plans for stores, ensuring that revenue and targets are achieved.
- Work closely with management team ex. Marketing, CFO etc.
- ** Requirement**:

- Bachelor Degree or higher in any field.
- 7+ years of Experience in food chain store, F&B retails both operation and commercial experience
- Experience in managing Retail/Service stores and expansion
- Ideally experience in managing operation of 30+ retail stores
- ** English Level**: Level 3 - Business Level
- ** Other Language**: None
- ** Working Hour**: 09:00 ~ 18:00
- ** Holiday**: Sat-Sun
- ** Benefit**:

- กองทุนสํารองเลี้ยงชีพ (Provident Fund)
- บัตรประกันสุขภาพ
- โบนัสประจำปี (ตามผลงานและผลประกอบการของบริษัท)
- เบี้ยขยัน
- โปรแกรมและผลิตภัณฑ์ ส่วนลดพิเศษ สำหรับพนักงาน
- การอบรมพนักงานเพื่อพัฒนาความรู้และเสริมศักยภาพ
- เงินกองทุนประกันสังคม
- วันหยุดพักผ่อนประจำปี (พักร้อน)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
Sales Enablement
**Job Sub** **Function:**
Sales Operations & Administration
**Job Category:**
Professional
**All Job Posting Locations:**
Bangkok, Bangkok, Thailand
**Job Description:**
We are seeking a Commercial Operations Manager who is highly skilled in Operations and business analytics to join our Vision Care Business Unit. The primary focus of this role is to provide insights, drive sales force effectiveness, and drive commercial operations for continuous improvement. The successful candidate will play a crucial role in maximizing sales performance, value creation and operational efficiency within our Vision Care business unit.
**Key Responsibility Areas**
Developing the commercial strategy for Thailand vision care business in line with business targets to reach requested sales target and profitability.
The role is to enable driving product demand and sales in retail optical stores via creating effective sales strategies, product visibility and drive consumer demand. The role will work closely with sales, marketing and Professional Development (PD) teams to drive revenue growth initiatives.
Expected to apply broad knowledge of the organization's products, services and marketing campaigns to work with internal stakeholders and Eye Care Professionals on inclusion of products into practice, close sales. Deep understanding of business drivers and the ability to generate insights from data to address business problems is a key imperative.
This role will report to the Business Unit Director for Vision Care Thailand & VIP Markets.
**Key Responsibilities Areas**
**Business Analytics to Drive Business Goal**
+ Support the Commercial team in driving and measuring business strategies and KPIs through analytics dashboards, data mining and providing meaningful recommendations, including R&O
+ Lead and drive ownership of internal reporting and dashboards to support business discussions.
+ Collaborate with cross-functional team to understand business challenges, data need and deliver solutions
+ Analyse market and competitors to support strategic planning
+ Support the implementation of analytics tools and techniques to improve business performance (e.g. BPA Tacker, Tableau)
+ Conduct regular assessments of commercial operations processes and suggest improvements for efficiency
**Operations Excellence to support plan implementation**
+ Lead segmentation of customers and channels to support strategies for Key Accounts, top Optical Stores, and Distributors
+ Support in Go-to-Market plan to develop strategic investment plan with effective BPA structure, rebate and promotion plan.
+ Plan and execute National Trade Promotions and campaigns with Customers, Marketing, and Sales, and measure the event effectiveness
+ Support IBP process by working closely between the Sales and Demand Planning team for accurate forecasting
+ Identify opportunities to reduce costs and increase revenue within commercial operations (Revenue Growth Management)
+ Collaborate with regional and local offices to adopt the best practices and support their implementation
+ Manage end-to-end pricing change implementation and system set-up
+ Collaboration with the commercial team and Master data team for customer data changes
**Salesforce effectiveness**
+ Set POA objectives aligned with market strategy and monitor sales plans and SFE to meet overall business goals
+ Lead the development of salesforce effectiveness strategies, including sales processes and tools
+ Support performance discussions, identify areas for improvement, and enhance efficiency using SFE tools (e.g., Clearview)
+ Set sales targets based on territory strategy and store potential, and design motivational incentive programs to deliver results
+ Collaborate with Regional Commercial Excellence for SFE system enhancement to drive effectiveness against strategic needs
**Others**
+ Engagement with customers and ECPs, to bring insights from the ground into strategic plans and validate data insights through qualitative connect with ECPs.
+ Expected to spend 20%-30% time on field
+ Individual contributing role
**Skills, Knowledge and Experience**
**Preferred minimum education:**
+ Master's in business preferred
**Preferred related industry experience:**
+ Healthcare, FMCG
**Knowledge and Experience:**
+ Experience in sales, marketing, or commercial roles
+ Optical industry experience is a plus
+ Good analytical, problem-solving, and project management skills, with database knowledge
+ Proficient in MS Office and database tools
+ Advanced Excel skills, including macros; knowledge of TM1, Tableau, SAP is a bonus
+ Self-motivated and able to work well in cross-functional teams
+ Able to work independently with minimal supervision
+ Excellent interpersonal and organizational abilities
+ Strong written and verbal communication skills
+ Familiar with RGM model for business growth and profitability (preferred)

**POSITION SNAPSHOT**
Location: Bangkok
Company: Nestlé
Full-time
Bachelor's degree or higher in marketing and related field
At least 10 years' experience in sales development
Good command of English level
**A DAY IN THE LIFE.**
+ Lead the design, implementation and continuous improvement of best-in-class sales operations processes and systems
+ Develop and execute comprehensive training and development programmes to upskill our sales team and build a high-performing, customer-centric sales force
+ Analyse sales data and metrics to identify opportunities for process optimisation and capability enhancement
+ Collaborate with sales, marketing and other key stakeholders to align initiatives and drive commercial success
+ Champion a culture of continuous improvement, innovation and strong customer focus
+ Provide expert guidance and coaching to sales managers and the wider sales organisation
+ Lead, motivate and develop a team of sales operations and capability professionals
+ Take overall responsibilities for utilizing sales training budget effectively
**ARE YOU A FIT?**
+ Proven track record in a senior sales operations or capability development role, preferably within a fast-moving consumer goods (FMCG) environment
+ Strong commercial acumen and understanding of sales processes, KPIs and best practices
+ Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights
+ Exceptional interpersonal and communication skills, with a talent for managing stakeholders at all levels
+ Demonstrated success in leading and developing high-performing teams
+ Tertiary qualification in a relevant field (e.g. business, marketing, management)
+ Fluency in Thai and English
*** Only shortlisted candidates will be notified ***