Director of Sale Marketing Strategy - Restaurant

Posted 5 days ago
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Job Description
**Job Number**
**Job Category** Reservations
**Location** Empire Tower Restaurants, 1 Empire Tower G 56,57,58th floor, Bangkok, Bangkok, Thailand, 10120VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; no work experience required.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
**CORE WORK ACTIVITIES**
**Understanding Markets & Maximizing Revenue**
- Identifies new reservations sales business to achieve personal and property revenue goals.
- Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Conducting Daily Reservations Sales Activities**
- Responds to incoming reservations sales opportunities for the property that are outside parameters of the .
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Assists in monitoring group reservation forecast data.
- Coordinates with sales and Convention Services to process rooming lists and reservation cards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Assists with monitoring accuracy of reservation sales orders within tracking systems.
- Tracks no-show reservations and processes charges as needed.
- Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
- Manages wait list and prioritizes order of wait list contacts to be made.
- Prepares work and maintenance orders.
**Providing Exceptional Customer Service**
- Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Sets a positive example for guest relations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Handles guest complaints and disputes following the instant pacification procedures.
**Managing and Conducting Human Resource Activities**
- Monitors reservations sales agents while on phone calls.
- Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Utilizes all available on the job training tools for employees.
- Creates monthly labor scheduling for team.
**Additional Responsibilities**
- Utilizes applicable intranet for resources and information.
- Creates contracts as required.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Digital Marketing Manager
Posted 23 days ago
Job Viewed
Job Description
**Job Overview**
**Digital Marketing Manager is responsible for leads digital marketing execution for hotels within the region, acting as the primary contact for property teams to drive brand-consistent, high-performing campaigns. Responsibilities span property-level support, regional campaign rollout, pre-opening digital leadership, and ongoing performance optimization across paid media, SEO, CRM, and web channels. The position requires hands-on expertise with leading digital tools and platforms to deliver measurable results and meet brand KPIs.**
**Duties & Responsibilities**
**Hotel-Level Support & Guidance**
**-** **Act as the first point of contact for property Digital Marketing Managers for day-to-day execution, campaign troubleshooting, and best practice sharing.**
**-** **Review, advise, and optimize property-level digital campaigns for brand consistency and performance.**
**-** **Provide regular coaching, feedback, and reporting templates to ensure hotels meet digital KPIs.**
**Regional Campaign Execution**
**-** **Execute regional brand and F&B campaigns across all relevant digital channels, ensuring creative, targeting, and messaging are aligned with The Standard's brand voice.**
**-** **Adapt global creative concepts for regional relevance and rollout.**
**-** **Coordinate cross-channel execution including paid search, paid social, display, metasearch, and CRM.**
**Pre-Opening Digital Leadership**
**-** **Lead the performance digital marketing executions for new hotels, including paid media campaigns, and SEO optimization.**
**-** **Work with sales, and revenue teams to ensure integrated go-to-market strategies.**
**Performance & Optimization**
**-** **Monitor and analyze campaign performance at both regional levels**
**-** **Use data to make real-time optimizations and inform future planning.**
**-** **Benchmark performance against industry/brand standards and past results.**
**Web, SEO & CRM**
**-** **Ensure property landing pages and hotel content are fully optimized for search visibility and conversion.**
**-** **Support targeted email marketing initiatives and audience segmentation for both pre-opening and existing hotels.**
**Tools & Platforms**
**The role will require advanced, hands-on use of:**
**-** **Paid Media Platforms: Google Ads (Search, Display, YouTube), Meta Ads Manager, TikTok Ads, LinkedIn Campaign Manager.**
**-** **Analytics & Tracking: Google Analytics 4 (GA4), Adobe Analytics, Google Tag Manager, Meta Pixel, Looker Studio, UTM tracking.**
**-** **SEO & Keyword Tools: SEMrush, Google Search Console, keyword research tools**
**-** **CRM & Email Marketing: Revinate, TableCheck and related CRM tools**
**Metasearch & OTA Management: Koddi or equivalent.**
**-** **Conceptualize, design, and animate 3D motion graphics that effectively communicate our brand identity, messaging, and marketing objectives.**
**-** **Utilize 3D modeling software (such as Cinema 4D, Blender, Maya, or 3ds Max) to create stunning visual effects, animations, and simulations.**
**-** **Collaborate closely with the creative team to brainstorm ideas, develop concepts, and storyboard motion graphic projects.**
**-** **Create detailed illustrations and graphics, and seamlessly integrate them into motion graphic designs to enhance visual storytelling.**
**-** **Stay abreast of industry trends and emerging technologies in motion design and 3D animation, and incorporate innovative techniques into projects.**
**-** **Ensure consistency in design aesthetics, branding, and messaging across all motion graphic projects.**
**-** **Optimize motion graphics for various platforms and devices, including web, social media, presentations, and video content.**
**-** **Work efficiently to meet project deadlines while maintaining high standards of quality and creativity.**
**-** **Communicate effectively with team members to discuss project requirements, provide updates, and incorporate feedback into design iterations.**
**Qualifications:**
**Qualifications, Knowledge and Skills:**
**-** **Bachelor's degree in Marketing with Digital focused.**
**-** **At least 7 Years of hands-on digital marketing execution in hospitality, lifestyle or luxury brand.**
**-** **Proven ability to manage multi-channel campaigns from concept to launch using the above tool stack.**
**-** **Pre-Opening hotel Experience is highly valued.**
**-** **Proven working experience in Asia is an advantage.**
**-** **Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.**
**-** **Ability to work independently and to partner with others to promote an environment of teamwork.**
**-** **Act with integrity & confidence; our reputation is paramount to our success.**
**-** **Ability to manage change effectively.**
**-** **Highly motivated and pro-active; act with professionalism and positivity in all interactions.**
**-** **Ability to deliver high and consistent service standards.**
**This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.** **This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements.** **This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.** **Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.**
**Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Hotel which may include overtime, weekends and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by their supervisor.**
**The employee will actively follow The Standard policies and will maintain an awareness and observation of Fire and Health & Safety Regulations.**
**Primary Location:** TH-10-Bangkok
**Organization:** Regional Office - ASPAC
**Job Level:** Full-time
**Job:** Marketing
**Req ID:** BAN
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Cluster Digital Marketing Manager (Thailand, Cambodia, and Maldives)
Posted 5 days ago
Job Viewed
Job Description
**Job Overview**
Cluster Digital Marketing Manager is responsible for leads digital marketing execution for hotels within the markets, acting as the primary contact for property teams to drive brand-consistent, high-performing campaigns. Responsibilities span property-level support, regional campaign rollout, pre-opening digital leadership, and ongoing performance optimization across paid media, SEM, Koddi, and web channels. The position requires hands-on expertise with leading digital tools and platforms to deliver measurable results.
**Duties & Responsibilities**
**Hotel-Level Support & Guidance**
+ Act as the first point of contact for property Digital Marketing Managers for day-to-day execution, campaign troubleshooting, and best practice sharing.
+ Review, advise, and optimize property-level digital campaigns for brand consistency and performance.
+ Provide regular coaching, feedback, and reporting templates to ensure hotels meet digital KPIs.
**Market Campaign Execution**
+ Execute market level both room and F&B campaigns across all relevant digital channels, ensuring the communications is aligned with Hyatt brand as well as campaign is optimized.
+ Adapt global creative concepts for regional relevance and rollout.
+ Lead cross-channel execution including paid search, paid social, display, metasearch, and CRM.
**Performance & Optimization**
+ Monitor and analyze campaign performance at both regional and hotels levels
+ Use data to make real-time optimizations and inform future planning.
+ Benchmark performance against industry/brand standards and past results
**Web, SEM & OTAs**
+ Ensure property landing pages and hotel content are fully optimized for search visibility and conversion.
+ Support targeted email marketing initiatives and audience segmentation for both pre-opening and existing hotels.
**Tools & Platforms**
**The role will require advanced, hands-on use of:**
+ Paid Media Platforms: Koddi, Google Ads (Search, Display, YouTube), Meta Ads Manager, TikTok Ads, LinkedIn Campaign Manager, OTAs ads.
+ Analytics & Tracking: Adobe Analytics, Google Tag Manager, Meta Pixel, Looker Studio, UTM tracking.
+ SEO & Keyword Tools: SEMrush, Google Search Console, keyword research tools,
+ CRM & Email Marketing: TableCheck and related CRM tools
**Qualifications:**
+ Bachelor's degree in Marketing with Digital focused.
+ At least 7 Years of hands-on digital marketing execution.
+ Proven ability to manage multi-channel campaigns from concept to launch.
+ Proven working experience in hospitality is an advantage.
+ Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
+ Ability to work independently and to partner with others to promote an environment of teamwork.
+ Ability to manage change effectively.
+ Highly motivated and pro-active; act with professionalism and positivity in all interactions.
+ Ability to deliver high and consistent service.
**Primary Location:** TH-Bangkok
**Organization:** Grand Hyatt Erawan Bangkok
**Job Level:** Full-time
**Job:** Marketing
**Req ID:** BAN
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Marketing Manager Thailand

Posted 5 days ago
Job Viewed
Job Description
**Job Family Group:**
Commercial and Retail
**Worker Type:**
Regular
**Posting Start Date:**
September 2, 2025
**Business unit:**
Downstream and Renewables
**Experience Level:**
Experienced Professionals
**Job Description:**
**Purpose**
+ The Lubricants business is building a highly professional, commercially focused organization.
+ Leaders with strong commercial skills and experience are critical to achieve our aims of building upon our marketing strength, focusing on key growth markets, strengthening the supply chain organization and accelerating the implementation of a macro-distributor model.
+ All candidates who are able to demonstrate marketing expertise, commerciality, with clear 5 marketing behaviors are encouraged to apply.
+ A good overall understanding and experience of the Lubricants business is desired, but not essential.
+ The successful candidate will be tasked to drive the business growth of Thailand.
+ This includes developing and implementing business marketing action plans, customer value propositions for our brands and aligning business segments and channels to the Global Lubricants Strategy and Global Marketing Programs/Calendar.
**What's the role?**
+ Develop and implement marketing plans in line with Global Lubricants Unstoppable Strategy and Asia Pacific (APAC) Region Business Objectives, and consistent with Shell Global Marketing Programs.
+ Manage all marketing mix elements: Pricing, Product Portfolio, Channel and Communication and Promotion.
+ Create compelling consumer/customer value propositions based on Consumer Insights to uniquely deliver needs and extract value in a differentiated way across diverse Business-to-Consumer (B2C) and Business-to-Business (B2B) segment.
+ Participate in developments of Customer Value Proposition (CVP) and Brands, working with Global and Local team. Provide support in key customer prospecting and tender processes.
+ Maximize value creation and capture through balancing key levers, including the trade-off of volume and unit margin, building, and executing strong pricing strategies including pricing brand maps to drive overall business growth.
+ Lead the drive on Premium products (high margin synthetic product tiers) including all elements of marketing mix, equipping sales force & distributors and recognition schemes.
+ Champion product stewardship in consultation with the Product Lifecycle Management Manager and Supply Chain Team to ensure compliance with local registration requirements and end-to-end product management.
+ Institute a "return-based mindset" to marketing investment and Selling, Promotion & Advertising (SP&A) expenditure management, coaching the team to strengthen on marketing plans, brief writing, agency management, post-investment reviews and return on investment delivery.
+ Lead the marketing team to generate high impact, highly efficient business marketing plans, including excellence on media strategy, planning and buying as well as promotion/programs development and influencer strategies.
+ Coach, Train and Support the Marketing Teams and support the same for the Sales Teams in Thailand.
+ Work with Lubricants Supply Chain to develop the supply network plan, co-manage the initiative slate and drive demand forecast accuracy and strong delivery to customers in the Sales and Operation (S&OP) process.
+ Ensure the competitiveness and integrity of the Customer Value Proposition for customers, including marketing, portfolio, technical service offer, and supply chain efficiency.
+ Ensure that the synergies are capitalized, and execution takes place within the agreed marketing timeline to deliver business goals.
**What We Need from You?**
+ Possess proven track record in leading and developing teams to drive results across the end-to-end value chain.
+ Possess Master of Marketing, business, or communication in your academic qualifications.
+ Minimum 8+ years of relevant experience in marketing or sales roles is desired.
+ Sound and proven professional experience demonstrating commercial leadership and business transformation ability.
+ Experience in a fast-moving consumer goods (FMCG) environment will be an advantage.
+ A detailed knowledge of transport, industry or consumer lubricants markets, covering B2C and B2B marketing/sales activities will be an advantage.
**Company Description**
Shell's presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country's developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
**Our values**
Shell is a company with shared values. Honesty, integrity, and respect aren't simply a strapline: they are a part of everything we do. What's more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach.
Join us and you will belong to a world where you can feel pride in your achievements and propel your career with global opportunities.
**An innovative place to work.**
Join us and you will be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
**An inclusive place to work.**
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
+ We're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there.
+ We're closing the gender gap - whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
+ We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
+ We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
**A rewarding place to work.**
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We are huge advocates for career development. We will encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
-
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_
Marketing Manager, SEA Surgical

Posted 5 days ago
Job Viewed
Job Description
Dedicated to innovation, our Surgical business unit is focused on identifying and solving critical, unmet needs in cardiac surgery. In understanding the challenges of open-heart surgery, we partner with surgical teams to deliver modern technologies intended to enhance patients' quality of life and expand their potential treatment opportunities. It's our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.
**How you will make an impact:**
- Drive the implementation of new product and indication launches and ensure strong launch execution
- Evaluate local needs of the commercial and clinical teams in alignment with the marketing plan, including delivering field training and clinical marketing activities
- Maintain contact with local KOLs and develop high quality relations with other health care professionals, Develop event strategy , aligned with local dynamics/needs and EU event strategy
- Lead the implementation of assigned Therapy Development initiatives and Economic Value campaigns
- Lead the creation of localized marketing materials
- Assess market dynamics and analytics (e.g, market size and trends, competitive situation, reimbursement) in close collaboration with Business Analyst in the country
- Work and collaborate with the regional marketing team to achieve country business goals.
**What you** **wi** **ll need (Required):**
- Bachelor's Degree in marketing, economics, or biomedical engineering, or Healthcare related (scientific, Pharmacy), 8 years of related experience Required or
- Master's Degree or equivalent in or additional Healthcare related (scientific or engineering) post-graduate degree a plus, 6 years of related experience working in sales, marketing, or healthcare industry Required
- Experienced in Sales is an added advantage
**What else we look for (Preferred):**
- Proven successful project management skills
- Proven expertise in Microsoft Office Suite
- Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
- Extensive knowledge of own area within the organization while contributing to the development of new
- concepts, techniques, and standards
- Extensive understanding of related aspects of marketing concepts and principles
- Extensive understanding of broad market research designs, develops market research programs coordinating with the global VOC manager and demonstrates an in-depth understanding of commercial goals behind research
- Ability to forecast product lines for short-term and long-term accuracy based on market development, sales trends, competition and changing market dynamics.
- Ability to assess and understand market share, pricing, ASPs, competitive dynamics
- Possess strong clinical knowledge, experience and knowledge of the clinical areas where Edwards' products are used or intended to be used, understand the purchasing process and challenges for product adoption in complex healthcare networks
- Strict attention to detail
- Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
- Ability to manage competing priorities in a fast paced environment
- Ability to represent leadership on sections of projects within a specific area working closely with cross-functional team, marketing peers and leaders and managing needs and messaging to upper management
- Ability to maintain a strong relationship with the regional sales team, clinical specialists, governmental affairs,
- clinical economics and training to ensure effective and optimal integration of efforts
- Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Digital Marketing & Social Media Manager
Posted 5 days ago
Job Viewed
Job Description
A Digital Marketing and Social Media Manager drives the digital presence of Waldorf Astoria Bangkok by transforming strategy into impactful campaigns that elevate visibility, performance, and revenue. Oversees digital marketing and social media, ensuring every initiative reflects the hotel's standards.
**CORE COMPETENCIES / ROLES AND RESPONSIBILITIES:**
Digital Marketing and Social Media Manager leads the hotel's digital vision, enhancing visibility, performance, and revenue across every online channels. Reporting to the Director of Marketing & Communications, the role takes full ownership of digital performance - executing strategy, optimizing campaigns, and ensuring every initiative reflects the brand's Forbes Five-Star positioning. The Digital Marketing and Social Media Manager shapes commercial outcomes through data-driven strategies, bold performance marketing, and compelling content. Manage the planning, content, and images on the hotel's social media.
**OTA & Distribution Management**
- Oversee content and performance across Booking.com, Expedia, TripAdvisor, Agoda, Sabre, Hilton Elevate, meta-search channels, and associated apps.
- Ensure all listings reflect accurate information, updated imagery, and consistent luxury brand representation.
- Support the Commercial team in monitoring promotions and rate strategies to maximize visibility and bookings.
- Monitor online reviews, guest feedback, and answering guest comments from Trip-Advisor, Google, OTAs, other e-commerce channels and social media channels.
**Website & Content Management**
- Maintain and update the hotel website, apps, and digital platforms including Content Gateway, ICE Portal, Markit, SevenRooms, Simplify, digital screens, and all online channel.
- Ensure all content, photography, and offers meet brand standards and are updated regularly.
- Support digital storytelling through imagery, copy, and layouts that align with luxury positioning.
**SEO & Search Performance**
- Implement on-page and technical SEO practices to strengthen website visibility and improve search rankings.
- Use Google Search Console and other tools to monitor keyword performance and optimize user pathways.
- Coordinate with the Marketing team to integrate SEO best practices into campaigns and website content.
**Analytics & Reporting**
- Track digital performance using Google Analytics, Search Console, and internal dashboards.
- Prepare reports on ROI, website performance, OTA traffic, and digital campaign results.
**Paid Media & Advertising**
- Execute paid media campaigns across Meta Ads, Google Ads, and programmatic platforms.
- Monitor budget spend, targeting accuracy, and campaign effectiveness to maximize ROI.
- Support creative development for digital ads to ensure alignment with luxury branding.
**Market Insights**
- Monitor competitor activity across OTAs, websites, and paid media.
- Stay updated on digital marketing trends within the luxury hospitality sector.
- Provide recommendations to improve the hotel's online presence and guest engagement.
**Social Media**
- Manage content planning, creation, and scheduling across all social media platforms (Instagram, Facebook, TikTok, LinkedIn, and LINE Official Account.).
- Curate visually compelling imagery and videos that reflect the luxury brand standards.
- Write engaging captions and storytelling posts to highlight hotel experiences, promotions, F&B offerings, and guest moments.
- Monitor community engagement by responding to comments, messages, and guest feedback in a timely and brand-appropriate manner.
- Track performance analytics and prepare monthly reports with insights and recommendations.
- Collaborate with Marketing, PR, F&B, Spa, and Events teams to ensure integrated campaigns.
- Stay updated on social media trends, luxury hospitality benchmarks, and competitor activities.
**GROOMING/UNIFORMS**
All team members must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
**SUPPORT FUNCTIONS**
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job and the Team Member is expected to follow any reasonable request from the Management to assist in other areas.
**ORGANIZATIONAL RELATIONSHIPS**
**Direct report to:**
- Commercial Director
- Director/Manager of Marketing & Communications
**Qualifications & Competencies**
- Team player with a positive attitude, strong interpersonal and communication skills.
- Strong organizational skills with the ability to work independently
- Flexibility to adapt to changing business needs and priorities.
- Strong understanding of OTA platforms, third-party apps, and luxury brand representation online.
- Proficient in digital marketing tools: Meta Ads, Google Ads, programmatic advertising platforms, and SEO tools.
- Hands-on experience with website management, CMS, Google Analytics, Google Search Console, and content gateways.
- Knowledge of SEO, on-page and technical optimization, and online user experience.
- Ability to analyze digital campaigns, track ROI, and provide actionable insights.
- Project management skills for planning and executing digital campaigns and website updates.
- Strong attention to detail and ability to produce high-quality digital content.
- Self-motivated, highly enthusiastic, and able to adapt to industry trends and emerging digital technologies.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a luxury hotel in Bangkok
- Proven experience managing social media platforms (Instagram, Facebook, TikTok, LinkedIn, and LINE), ideally in luxury hospitality or premium brands.
- Strong creativity with an eye for luxury aesthetics, photography, and videography.
- Excellent writing skills with the ability to create engaging, brand-aligned content.
- Proficiency in social media management tools, analytics, and LINE Official Account Manager.
**Job:** _Marketing Services_
**Title:** _Digital Marketing & Social Media Manager_
**Location:** _null_
**Requisition ID:** _HOT0C149_
**EOE/AA/Disabled/Veterans**
Marketing Manager - Nestlé Health Science

Posted 5 days ago
Job Viewed
Job Description
Location: Bangkok
Company: Nestlé
Business Unit: Nestlé Health Science
Full-time
**A DAY IN THE LIFE.**
+ Develop deep consumer knowledge and share it effectively with relevant cross-functional stakeholders
+ Develops and implements detailed local marketing plans (product, price, place and promotion), including: 1) Direct To Consumer (DTC) communication, digital, media plans, etc. and 2) list price, Total Trade Spend (TTS) and GRP within channels and 3) Identifies "test and learn" opportunities in the market.
+ Leads x-functional teams to drive alignment and flawless execution of strategic plans and tactical demand generation activities - including sales, regulatory affairs, operations, in order to implement the marketing plans, including Monthly Sales Review (MSR) and execution of I&R pipeline
+ Support and Deliver, in collaboration with Category / channel and Customer teams, shopper experiences that delight consumers / shoppers
+ Support, develop and successfully execute Bigger, Bolder and Better innovation & renovation
+ Co-ordinate and support the development of market/MBS plan for Health Ageing Category + other category Nestle Health Science operate
+ Create engaging brand experiences for consumers when and where they are most receptive to brand contacts
+ Accountable for the planning, managing and optimisation of the PFME spend
+ Contribute to the I&R process for brands, including short term renovation efforts and long term pipeline development, by providing input and ideas from the market (including plan and execution of market research whenever necessary) and then lead the operational execution in the market
+ In conjunction with Sales lead, CDT (trade marketing) engage with customers (eg, distributor, pharmacies, retailers) to support sales/account managers to build and develop the relevant channel and achieve optimum distribution levels and the right brand visibility in the PoS. Responsible for CCSD activities or work with NiM/appointed distributor team that provide CCSD support function.
+ Demonstrate leadership and facilitate development of his/her (direct & indirect) team
+ Lead and supervise and ensure that the I&R projects are well planned, identified and executed with the marketing teams and relevant local and regional/ global stakeholders to complete the New Product Launch plan and Go-to-market strategy. Also ensure the prioritization of the projects along with the right resource allocation. Also ensure adherence of project team to I2L process including set up of common project-based objectives
+ Lead contact with Healthy ageing category head and support the development of yearly category plans, PFME spend, & I&R pipeline development including Healthy Ageing category performance
+ Leading on digital/social media marketing strategy; Drive the competence of digital marketing / social media of his/her team
+ Lead contact with Global Digital / E-Business Head and support the development of yearly digital marketing / social media plan including E-Commerce sales update
**ARE YOU A FIT?**
+ Minimum of bachelor's degree in Marketing, Science, Business Administration
+ At least 7-10 years of working experience in marketing preferably in FMCG MNC brands and/or product that has FDA control
+ Experience in new product development, concept development, and communication campaign
+ Ability to independently lead digital media and CRM projects such as website administration, consumer research, web technology assessment, e-commerce etc.
+ Ability to independently manage brands under challenging/demanding market environments to achieve and exceed goals
+ Background in Pharmacy or Science will be a plus.
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Cluster Digital Marketing Executive (Thailand, Cambodia and Maldives)
Posted 5 days ago
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Job Description
**Job Overview**
Cluster Digital Marketing Executive is responsible for digital marketing execution for hotels within the markets. Responsibilities to support property-level support, regional campaign rollout, pre-opening digital marketing, and ongoing performance optimization across paid media, SEM, Koddi, and web channels.
**Duties & Responsibilities**
**Hotel-Level Support & Guidance**
+ Support Cluster Digital Marketing Manager for property Digital Marketing Managers for day-to-day execution, campaign troubleshooting.
+ Review and optimize property-level digital campaigns to maximize performance.
+ Review digital marketing activation to ensure hotels meet digital KPIs.
**Market Campaign Execution**
+ Execute market level both room and F&B campaigns across all relevant digital channels with the direction from Cluster Digital Marketing Manager, ensuring the communications is aligned with Hyatt brand as well as campaign is optimized.
+ Adapt global creative concepts for regional relevance and rollout.
+ Coordinate cross-channel execution including paid search, paid social, display, metasearch, and CRM.
**Performance & Optimization**
+ Monitor and analyze campaign performance at both regional and hotels levels
+ Use data to make real-time optimizations and inform future planning.
+ Benchmark performance against industry/brand standards and past results
**Web, SEM & OTAs**
+ Ensure property landing pages and hotel content are fully optimized for search visibility and conversion.
+ Support targeted email marketing initiatives and audience segmentation for hotels within the markets.
**Tools & Platforms**
**The role** **will require to understand and able to learn:**
+ Paid Media Platforms: Koddi, Google Ads (Search, Display, YouTube), Meta Ads Manager, TikTok Ads, LinkedIn Campaign Manager, OTAs ads.
+ Analytics & Tracking: Adobe Analytics, Google Tag Manager, Meta Pixel, Looker Studio, UTM tracking.
+ SEO & Keyword Tools: SEMrush, Google Search Console, keyword research tools,
+ CRM & Email Marketing: TableCheck and related CRM tools
**Qualifications:**
+ Bachelor's degree in Marketing with Digital focused.
+ At least 3 Years of hands-on digital marketing execution.
+ Proven ability to manage multi-channel campaigns.
+ Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
+ Ability to work independently and to partner with others to promote an environment of teamwork.
+ Ability to manage change effectively.
+ Highly motivated and pro-active; act with professionalism and positivity in all interactions.
+ Ability to deliver high and consistent service.
**Primary Location:** TH-Bangkok
**Organization:** Grand Hyatt Erawan Bangkok
**Job Level:** Full-time
**Job:** Marketing
**Req ID:** BAN
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Assistant Marketing Communications Manager - Bangkok Marriott Hotel Sukhumvit

Posted 5 days ago
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Job Description
**Job Number**
**Job Category** Sales & Marketing
**Location** Bangkok Marriott Hotel Sukhumvit, 2 Sukhumvit Soi 57, Bangkok, Bangkok, Thailand, 10110VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Trade Marketing Specialist

Posted 5 days ago
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Job Description
Reporting to the Marketing Manager(Non-Thai, Korean). The Trade Marketing Specialist plays a crucial role between Marketing & Sales - leveraging brand plans into executable channel & customer plans. The role will work across the portfolio of brands from Jack Daniels Family Brands to the Super Premium portfolio.
**What You Can Expect**
+ Responsible for the Trade Marketing budget across all brand portfolios and channels
+ Manage key agency partners' deliverables within a specific budget
+ Develop a program brief and evaluate post-program performance
+ Coordination of any frequent/ad-hoc requests
**What You Bring to the Table**
+ Translate key Brand Strategy & Initiatives into field sales priorities and customer/ channel plans
+ Understand channel and retail segmentation to define the performance drivers
+ Identify key customer & channel opportunities to build brand awareness, trial & penetration - through trade promotions, trade visibility, GWP/ VAPs, etc
+ Manage & coordinate merchandising material and provision for the sales team implementation
+ Assist in Customer review & new listing presentations, including planogram & visibility business cases
+ Build strong working relationships with the National Sales Manager, Channel Managers, Supply Chain, distribution partners, and promotional agencies promptly
**What Makes You Unique**
+ Minimum 2-5 years of marketing or relevant experience
+ Strong communication skills, detail-oriented person
+ Proven track record of successfully delivering brand growth in a highly competitive environment
**Who We Are**
We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.
**What We Offer**
Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.
#LI #jackdaniels
Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
Business Area: Europe, Africa, APAC Division
Function: Marketing
City: Bangkok
State: Bangkok
Country: THA
Req ID: JR-