44 Team Lead jobs in Bangkok

Technical Lead

Bangkok, Bangkok IBM Thailand Co., Ltd.

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Ensure architecture standards are adhered to solution design to meet business requirement.
Make recommendations to project plan and timelines from technical perspective.
Perform technical review of design, code, test results.
Support the triage and resolution of high severity incidents.
Provide input on effort estimation after detailed design.
Must have at least 5 year experience in Banking/ Financial Service.
Advanced skill of Application Architecture on Regulatory.
Strong work experience in Banking / Financial Service business.
Preferred Technical and Professional ExpertiseStrong experience in Java, J2EE, Spring, Struts, Hibernate, My SQL, Node JS.
Effective time management, documentation and organizational skills.
Strong communication and negotiation skills.
Intermediate level of English communication.
About Business UnitAbout IBM Consulting
**About Business Unit**: IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
**Wonder if IBM is the one for you?**: In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer.
About IBMAbout IBM Digital Talent for Business
The company will adopt IBM best practices and IBM Garage Methodology to create business solutions that are underpinned by the pre-eminent technologies of our time - hybrid cloud and AI. The goal is to help drive business value and outcomes quickly and efficiently. Consistent with IBM's values, the company will also help our clients to accelerate their sustainability journeys and make a positive impact on the planet and its inhabitants.
People are critical to an organisation's success. Therefore, IBM Digital Talent for Business will cultivate a vibrant working environment and foster a continuous learning culture to help employees innovate, flourish and accelerate their skills and careers in this era of rapid digital transformation. The company will also collaborate with education institutions in Thailand to develop local digital talent who are replete with the skills needed for today and in the future.
**Job skills required**: English, Java, Software Development, Coordinate
**Job skills preferred**: J2EE, Hibernate, Struts
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Module Test Engineer- Technical Lead

Bangkok, Bangkok Cisco

Posted 2 days ago

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Module Test Engineer- Technical Lead
Apply ( Location:Bangkok, Thailand
+ Alternate LocationCHINA
+ Area of InterestSupply Chain
+ Job TypeProfessional
+ Technology Interest*None
+ Job Id1446376
Reports to: Test Engineering Manager
Job Description
The test engineering technical leader will collaborate with US test development team on new product test capacity ramp up execution flawless, lead the test optimizations and drive the test cost reductions. To expedite time to market and revenue ramp of high-speed optical transceiver modules.
Key Essential Functions:
1)Lead new product test capacity fast ramp up in early production phase, work with product engineering and design team to drive yield improvement and test time reduction.
2)Lead cost effective, high efficiency test solution development for high volume products.
3)Lead troubleshoots test stationproduct related issues. identify high failures items and ensure issues are resolved by drive to root cause
4)Support product engineering team to debug NFF and RMA troubleshooting.
5)Test progress yield monitoring and SPC on a time basis.
6)State of art low cost high volume test solutions development for CISCO optics.
Minimum Qualifications, Experience, Skills, Education and Certifications:
1)BS in Computer Science, Electric Engineering, Computer Engineering, or other relevant major.
2)5+ years' experience supporting optics products test. be capable of develop full test system independently.
3)Experience in software engineering principles and techniques (programming algorithms, source control, deployment techniques, multi-threading)
4)Excellent using Test stand and LabView and python to automate test scripts. Experience of developing a common test platform will be a plus.
5)Deep understand of Linux system and peripheral device management in Linux system.
6)Proven experience with optics test systems, equipment, fixtures.
7)Deep understanding of GRR and SPC progress to qualify and monitoring ATE.
8)Analytics experience with parametric data sets using JMP, Minitab or similar. experience of using SQL is an asset
9)Experience working on test systems that interact with automated handlers, alignment, or similar in a high-volume environment.
10)Excellent verbal and written communications skills.
Additional Considerations: Some travel is required
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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Module Product Engineer-Technical Lead

Bangkok, Bangkok Cisco

Posted 2 days ago

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Module Product Engineer-Technical Lead
Apply ( Location:Bangkok, Thailand
+ Alternate LocationCHINA
+ Area of InterestSupply Chain
+ Job TypeProfessional
+ Technology Interest*None
+ Job Id1446374
Reports to: Product Engineering Manager
Job Description
The Product Engineer will collaborate closely with the design engineering team on new product introduction, and with key suppliers and contract manufacturers on sustaining engineering and cost reduction, to expedite time to market and revenue ramp of high bit rate optical coherent transponders.
Key Essential Functions:
1)Lead the yield improvement, drive product, process, quality improvements.
2)Lead the product debug and RMA activities and drive related action to closure.
3)Support cost modelling and lead cost reduction activities with cross function team.
4)Perform and coordinate DFX activities with design, test and process engineering teams.
5)Analyze and correlate performance of key parameters spanning device to sub-system levels to optimize in-process and final test specifications.
6)Create product trouble-shooting guides.
7)Lead failure analysis, root cause identification and corrective action implementation of components, sub-systems and field failures.
8)Approve readiness for volume manufacturing.
Minimum Qualifications, Experience, Skills, Education and Certifications:
1)BS degree in electrical engineering, physics, or other relevant major.
2)5+ years' experience supporting design and NPI of high bit rate optical transponders.
3)Very experienced on optical modules production and process on QSFP-DD, OSFP, CFP2 and QSFP-112,etc.
4)Very familiar with 100G/200G/400G/800G/1.2T optical module specifications and test requirements.
5)In-depth knowledge of analog and digital electronics, RF, and optical communication circuits and components.
6)Ability to drive solutions through cross-functional teams.
7)Excellent verbal and written communications skills in English
Preferred Qualification:
1)Superior problem solving skills.
2)Strong statistical data analysis skills.
3)Reliability engineering experience with Telecom class of products is an asset.
Additional Considerations: Some travel is required
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
This advertiser has chosen not to accept applicants from your region.

Security Lead

Bangkok, Bangkok Kyndryl

Posted 3 days ago

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**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
To perform this job successfully, an individual must be able to perform each essential function
Security Management
+ Develop and update the Security Risk Profile/Assessments (SRA's), SOP's and Contingency Plans
+ Supervise and train Security outsourced partners
+ Coordinate and monitor security activities to ensure that security policies and procedures are implemented
+ Full cognizance of prevailing security threats and fully advised on means to reduce staff and business vulnerability to those threats
+ Ensure internal incident tracking system is utilized properly and perform incident mapping and analysis
+ Collects security related information from local and regional resources as it applies to sites and communicates with Regional Director of Corporate Security and APJ Security Director as appropriate
+ Monitors the security preparedness of country staff and works to enforce staff compliance with internal security policies and SOPs
+ Carry out investigations and capture lessons learned to be incorporated into future staff trainings
+ Act as a key member of the ASEAN Team when required during a crisis so that safety policies and procedures are implemented
+ Ensures servicing and maintenance schedule for SECURITY SYSTEMS
+ Ensure induction security briefings are conducted to all arriving staff, visitors or volunteers
Compliance
+ Ensure security reports are completed and submitted for review and approval, providing timely updates of all situational and security developments including investigation of security incidents
+ Conducts and submits Security Risk Assessments of programs, as required.
+ Conducts and submits full Site Process Reviews of every site location in the Country.
+ Keep excellent records and logs to ensure continuity of this position
Working Relationships
+ Maintain excellent working relationships as a member of the country team senior management.
+ Build strong professional relationships with Country Security apparatus and organizations, local authorities and other NGO's
+ Maintain local networks to ensure community acceptance and local information
Representation
+ Attends security coordination meetings
+ Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors
**Who You Are**
+ 5 years of field security experience preferably in technology industry
+ Previous experience working in security management and operations
+ Ability to exercise sound judgment and make decisions independently
+ Extremely flexible with the ability to cope with stressful situations and frustrations
+ Ability to relate to and motivate local staff effectively
+ Creativity and the ability to work with limited resources
+ Must work independently under difficult conditions
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Test Lead

Bangkok, Bangkok Hitachi Vantara Corporation

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**Our Company**

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.
- Bachelor or higher in Computer Science, Computer Engineering, IT related field.
- At least 5 years in senior level in SIT or UAT.
- Experience in testing with SDLC life cycle.
- Able to Create Test case, Test Script.
- Knowledge in software testing procedures and practices.
- Measure and report test results and defects accurately, and coordinate with related team to fix the issues.
- Experience of System Testing and System Integration Testing, E2E or User Acceptance Testing (UAT),
- Experienced in technical skill for non-functional test and data management.
- Strong proficiency with SQL and its variation among popular databases.
- Experience in Telco, Banking or Insurance will be advanced.

**Our Values**

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:
Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge
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Country Lead

Bangkok, Bangkok Argyll Scott

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**Responsibilities**:

- ** Strategic Leadership**: Develop and implement a comprehensive country-level strategy that aligns with the overall business objectives. Lead the team to achieve sales targets, improve customer satisfaction, and enhance brand presence.
- ** Cross-Functional Management**: Oversee various departments including HR, Finance, Sales & Marketing, Operations, and others. Collaborate with department heads to ensure seamless coordination and alignment of efforts towards common goals.
- ** Sales and Marketing**: Drive sales growth through effective marketing strategies, product positioning, and customer engagement. Monitor market trends, identify opportunities, and adjust strategies accordingly.
- ** Stakeholder Management**: Build and maintain strong relationships with key stakeholders including suppliers, partners, government authorities, and local communities. Ensure clear communication and alignment on business objectives.
- ** Operational Excellence**: Implement efficient operational processes to optimize resource utilization, inventory management, and cost control. Maintain high standards of customer service and store presentation.
- ** People Management**: Provide leadership and direction to a diverse team. Foster a positive and inclusive work culture that encourages professional development and enhances employee engagement.
- ** Financial Oversight**: Manage budgeting, financial forecasting, and P&L performance. Ensure financial targets are met and appropriate cost-saving measures are implemented without compromising quality.
- ** Networking and Collaboration**: Develop a strong network within the luxury retail industry, staying updated on market trends, competitor activities, and emerging opportunities.
- ** Market Analysis**: Conduct thorough market analysis to identify trends, customer preferences, and competitive landscape. Utilize insights to drive informed business decisions.
- ** Compliance and Regulations**: Ensure adherence to all local regulations, laws, and industry standards. Implement ethical business practices and maintain the highest level of integrity.

**Qualifications**:

- Master's degree in Business Administration, Marketing, or a related field
- Proven track record of successful leadership roles within the **luxury retail, luxury goods, or fashion retail sectors.**:

- Strong understanding of retail operations, including HR, Finance, Sales & Marketing, and Supply Chain.
- Exceptional commercial mindset with a demonstrated ability to drive revenue growth and profitability.
- Excellent networking and stakeholder management skills.
- Strategic thinker with the ability to translate vision into actionable plans.
- Strong analytical skills to interpret market trends and data.
- Effective communication and negotiation abilities.
- Experience in managing and developing high-performance teams.
- Familiarity with local market dynamics and cultural nuances in Thailand.
- Results-driven and adaptable to a fast-paced, evolving environment.
- THAI NATIONALITY ONLY

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.
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Technical Lead, Monitoring Evaluation and Learning

Bangkok, Bangkok Bixal

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**Who we are**
- Bixal is a mission-driven, woman-owned small business determined to improve people's lives through human-centered strategies and transformative technologies, with a firm belief that everyone has the right to an effective government.
- We deliver on this belief by partnering with leading Federal agencies to design, develop, and deliver powerful customer experiences through holistic digital product solutions and strategic communications initiatives--bringing a high standard and unique creative energy to our clients--and our wonderfully diverse culture is what makes it all possible.
- Bixal unites different people with different perspectives from all over the world! We provide our team with an open and empowered environment where collaboration thrives and solutions flourish.

**Location**

**What Will You Do?**

**Responsibilities**:

- Support the Chief of Party and MEL team to deliver high-quality MEL services as required by USAID.
- Represent Bixal to USAID technical officers and implementing partners.
- Provide technical support, planning, and/or facilitation for learning events, workshops, and training related to MEL and CLA for USAID and its partners as required.
- Serve as a technical team member on performance monitoring, After Action Reviews, and similar tasks, including support for instrument development, qualitative and quantitative data collection and analysis, survey management, data cleaning, report writing, and results dissemination.
- Oversee and provide quality assurance on tasks conducted by subcontractors and/or technical consultants.
- Assist with troubleshooting and problem-solving when needs arise, including delivering services to the client when required.
- Perform other duties as required.

**Qualifications**:

- Master’s degree in social sciences or relevant field
- Minimum of 7 years of experience providing MEL services for international development programs
- Recognized mid
- to senior-level expert with strong management and people skills
- Strong familiarity with USAID and related guidance on MEL and CLA approaches
- Experience working in Southeast Asia and demonstrated knowledge and understanding of the social, cultural, and political characteristics of the context and development dynamics.
- Ability to work as part of a cross-cultural team with a high degree of sensitivity and cultural competence
- Expert writing and verbal communication in English.
- Superior organizational skills and attention to detail

**Nice to Haves**:

- Experience with GIS is preferred, including data visualization software
- Experience conducting Third Party Monitoring and remote monitoring is highly desired
- Experience in gender and social inclusion is a plus
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Onboarding & Offboarding Lead and Service Management Lead

Bangkok, Bangkok Iron Mountain

Posted 10 days ago

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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**Job Title** : Onboarding & Offboarding Lead and Service Management Lead
Job Purpose: Responsible for facilitating ownership of customer service excellence throughout Iron Mountain
Job Responsiblities:
? Ensure that all staff have a clear understanding of the company's vision and goals for Customer Service Excellence, and of their organization's respective contribution
? Develop and deploy customer service strategy including characterization of strategic customer segments and implications for charters and roles, and systematic collection and application of customer service insights for strategic advantage and growth
? Coordinate the various roles associated with customer service management throughout the Cluster, minimizing silos of systems, data, assumptions, hand-offs, performance, and customer touch-points
? Standardize customer care processes and workflows for better efficiency and effectiveness
? Centralize decision-making and leadership
? Promote automation to manage resources better
? Optimize resources and knowledge throughout the Cluster
? Establish and roll out a customer service maturity roadmap for holistic management and incremental sophistication as internal capabilities increase and external expectations evolve
? Develop an efficient portfolio of customer service insights and analytics that provide an integrated single view of each customer, a 360-degree view of customer service for each segment, a delightful service for participants, and reports that compel strategic action systematically across the Cluster
? Leads and directs the Customer Service, Customer CARE, and Customer Experience Teams, responsible for creating a central Care office, people, equipment, permanent and temporary workforce, and individual and collective performance of the team. Manages resources so that all customers are served even in times of system change and crisis such as BCP events
? Develop and implement best practices with a fully integrated, centralized, documented issue resolution and escalation process. Implement communication processes between internal Departments to provide an outstanding experience for all customer contact points in the business
? Improve web penetration by managing the business's web interfaces with the customers including a web help desk, web training, web promotions, and web rollout projects with customers
? Managing people and ensuring good job fit
? Develop, train, coach, and motivate staff to achieve a high productivity level to realize the Company's vision
? Ensure compliance to policies and procedures relating to ISO and audit standards, in the conduct of departmental activities to observe the Quality Management System and for continual improvement
? To perform other responsibilities and duties that may be assigned from time to time
**Requirements:**
? Possess qualification in quality management will be an added advantage Experience
? Proven track record of high performance at the management level
? Experience in change management and multi-department issue resolution processes
? Proven ability to contribute and work in a self-managed team environment
? Experience in a business-to-business customer service environment is an advantage
? Previous exposure to customer satisfaction surveys is preferred
? External or internal audit experience Skills and Knowledge
? Customer service skills, customer empathy, and objection resolution
? Google Suite/Microsoft Office
? Presentation and communication skills both verbal and written
? Technology savvy
? Willing to work in Samut Prakan, Thaila
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0090970
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Lead Primary Engineer

Bangkok, Bangkok GE Vernova

Posted 2 days ago

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**Job Description Summary**
The Lead Primary Engineer provides technical leadership in the design and execution of high-voltage primary systems for substations and power facilities. This role spans the full engineering process from concept design through construction and commissioning, ensuring safe, reliable, and standards compliant systems tailored to customer and regulatory expectations.
Core responsibilities include the physical and electrical design of high-voltage systems, such as equipment layout, busbar and conductor design, grounding, insulation coordination, and related engineering calculations. Deep technical understanding of system studies (e.g., short circuit, load flow, fault analysis) is essential to ensure technical soundness under both steady-state and fault conditions.
While the primary focus is on physical systems, experience in secondary systems such as protection, control, SCADA, and metering is strongly preferred. This cross-disciplinary knowledge supports better coordination between physical and control systems, reducing integration risks and improving overall performance.
The role requires a structured, systems-thinking mindset able to define technical requirements, evaluate trade-offs, manage engineering risks, and drive optimal design outcomes. In addition to technical execution, the Lead Engineer provides leadership across multidisciplinary interfaces, mentors junior engineers, and ensures adherence to engineering governance and applicable standards.
**Job Description**
**Roles and Responsibilities**
- Design and develop high-voltage substation primary systems, including physical layouts, busbar and conductor systems, equipment arrangements, and general arrangement drawings in accordance with applicable standards and project requirements.
- Perform key engineering calculations, including short circuit, load flow, cable/busbar sizing, voltage drop, grounding, lightning protection, insulation coordination, and clearance studies.
- Deliver engineering packages for both tender and execution phases, including technical specifications, datasheets, BOQs, reports, and layout drawings.
- Collaborate with civil, structural, mechanical, and secondary engineering teams to ensure cohesive and constructible designs.
- Review and approve vendor drawings and technical documentation for high-voltage equipment such as circuit breakers, disconnectors, instrument transformers, surge arresters, and power transformers.
- Support installation, testing, and commissioning through the preparation and review of procedures and onsite engagement.
- Ensure EHS and constructability considerations are embedded throughout design, including active participation in HAZID/HAZOP sessions.
- Coordinate interfaces with protection, control, SCADA, and auxiliary systems to ensure integrated system functionality.
- Use engineering tools (e.g., AutoCAD, Revit, PDM/DMS, and calculation software) to manage and maintain design documentation.
- Lead engineering planning, manage schedules and resources, and provide guidance to junior team members.
- Serve as the main technical point of contact for clients, vendors, and project stakeholders to resolve design-related issues.
- Participate in FAT, SAT, and commissioning activities to validate integration of primary systems into operational environments.
- Ensure all deliverables comply with IEC/IEEE standards, utility codes, and customer specifications.
**Requirements:**
- Bachelor's degree in electrical engineering or a related discipline from an accredited university.
- Minimum 8 years of experience in high-voltage primary system design, including equipment layout, busbar and conductor systems, grounding, lightning protection, and insulation coordination.
- Experience in EPC substation project environments, collaborating with multidisciplinary engineering teams
**Desired Characteristics:**
- Strong communication skills with the ability to articulate complex concepts to internal teams, clients, and vendors.
- Demonstrated leadership in cross-functional environments, with experience managing technical programs from design through commissioning.
- Deep knowledge of high-voltage primary equipment including circuit breakers, disconnectors, instrument transformers (CT/VT), surge arresters, power transformers, reactors, and capacitor banks and their integration in AIS/GIS substations.
- Strong understanding of power flow control, fault isolation, insulation coordination, and electromagnetic safety in high-voltage networks.
- Familiarity with advanced grid technologies (e.g., HVDC, FACTS) and their impact on primary system architecture.
- Skilled in aligning with secondary systems (protection, control, SCADA) to ensure end-to-end system performance.
- Displays ownership, accountability, and engineering judgment in complex project environments.
- Fluent in Thai and English in view of the customers engagement and with the ability to operate effectively in international and multicultural settings.
- Willing to travel internationally for client engagement, design reviews, and site-based testing and commissioning.
- Committed to maintaining high standards of quality, compliance, and engineering excellence throughout the project timeline.
- Holds a valid professional engineering license in electrical engineering, at the Professional Engineer level or higher, issued by the Council of Engineers Thailand
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.

Lead Application Engineer

Bangkok, Bangkok GE Vernova

Posted 13 days ago

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Job Description

**Job Description Summary**
This role can be located in Singapore, Malaysia, Thailand or Hong Kong.
The Lead Engineer demonstrates leadership in communicating Substation Protection and Control System (PAC) Solutions & Services to customers and acceptance of GE offering. Provides the experience, expertise and knowledge of Standards/ GE offerings and Customers requirements to solve problems involving Substation Control schemes with options and negotiate internally/externally the suitability of all.
**Job Description**
**Key Responsibilities**
+ Lead regional technical strategy and execution for Substation Automation Systems (SAS), working closely with channel partners and internal cross-functional teams.
+ Design, analyze, and evaluate individual and team projects using sound engineering principles aligned with GE standards and customer requirements.
+ Provide technical leadership and mentorship to project teams and cross-functional collaborators.
+ Collaborate with commercial teams to develop and implement action plans aimed at increasing market share, gaining customer approvals, and launching new solutions.
+ Drive development and adoption of SAS solutions within end-user organizations and across multiple countries.
+ Support tendering and application teams with accurate, technical input and risk assessments.
+ Represent GE in technical discussions, customer meetings, and industry forums-presenting new offerings and gathering product feedback.
+ Ensure rigorous documentation and compliance with engineering policies and procedures.
+ Serve as the technical liaison between Central Product Line teams, regional sales, channel partners, and customers.
**Required Qualifications**
+ Education: Bachelor's degree in engineering from an accredited university or college (or high school diploma/GED with at least 5 years of relevant experience).
+ Experience: Minimum of 5 years in an engineering role, preferably with hands-on involvement in substation automation or protection systems.
+ Proven practical expertise in:
+ High Voltage (HV) or Medium Voltage (MV) Substation Automation Systems
+ Protection systems
+ Communication protocols including IEC 61850
+ Substation Digital Control Systems and RTUs
+ Strong communication skills, with the ability to convey complex technical topics to diverse customer audiences.
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.
 

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