Business Analyst

Posted 9 days ago
Job Viewed
Job Description
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Imagine you're a superhero, with the power to transform businesses from ordinary to extraordinary. As a Business Analyst at Kyndryl, you'll be just that - a trusted advisor helping customers achieve their goals and surpass even their own expectations.
As a Business Analyst, you will play a crucial role in helping our customers reach their full potential by developing process-driven solutions that drive measurable results. You will work closely with our customers to gain a deep understanding of their unique business needs, challenges, and opportunities. Armed with this knowledge, you will leverage your expertise in aligning processes to technology to design, develop, and deploy custom solutions that exceed their goals.
You will be responsible for analyzing our customers' current business processes, identifying bottlenecks, inefficiencies, and areas for incremental improvement. With your strong analytical skills, you will recommend process changes, new technologies, or appropriate organizational changes that drive efficiency, reduce costs, and improve overall business performance.
In this role, you will also develop a large-scale strategic vision and ensure that all new business processes align with it. You will manage sales processes beyond day-to-day procurement to maintain strong customer relations and ensure that all stakeholders are on board with the recommended solutions.
At Kyndryl, we value collaboration and teamwork. As a Business Process Consultant, you will work closely with all stakeholders, including customers, project managers, and technical teams, to ensure that our solutions meet the highest standards of quality, efficiency, and effectiveness.
Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions - so, if you're a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology.
Your Future at Kyndryl
As a Business Analyst at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Skills and Experience**
+ 5 years of experience in application development and deployment
+ Extensive application architecture, middleware and data experience
+ Hands-on experience in Robotics Process Automation (RPA) tools such as UiPath, Blue Prism, Automation Anywhere, etc.
+ Variety of technologies including BI, database principles, programming fundamentals, SQL, hardware/software, operating systems and networking
+ Strong technical acumen & deep working knowledge of Agile Methods, Service Architecture, and enterprise Cloud Integration
+ Ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams
**Preferred Skills and Experience**
+ SaaS application implementation experience: (Oracle E-Business Suite, NetSuite, Infor, Unit 4, PeopleSoft, Oracle Cloud ERP, SAP, Lawson, etc.)
+ Application modernization tools, e.g. CAST
+ Experience in using and implementing DevSecOps processes
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Business Analyst

Posted 15 days ago
Job Viewed
Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
- Gather business requiremen and understand and map the full life cycle of business processes to ensure compliance with internal and external policies.
- Works on complex problems where analysis of situations or data requires an evaluation of multiple dependent and co-dependent factors.
- Analyze metric reports to identify & interpret trends, variances and business performance. Communicates findings in a clear and concise format.
- Work to optimize system performance and participates in process design or improvement initiatives.
- Participate in identifying, creating, and monitoring current process metrics, process mapping, and if/then analysis on proposed process changes.
- Assist with and/or creates project documentation, including functional, technical and conceptual design specifications, requirements/due diligence, use-cases, testing scenarios, process flow charts etc.
- Update documentation for internal system application and integration projects, including user and internal documentation.
- Utilize various software tools and applications for data extraction and analysis for project support.
**Required technical and professional expertise**
- BS / MS degree in Computer Science / Computer Engineering / Information Technology or other related subjects
- At least 2 years of work experience as Business Analyst
- Must have experience in Banking business / Financial Services
- Exceptional analytical and conceptual thinking skills
- Able to influence stakeholders and work closely with them to determine acceptable solutions
- Excellent documentation skills
**Preferred technical and professional experience**
- Fundamental analytical and conceptual thinking skills
- Experience creating detailed reports and giving presentations.
- Competency in Microsoft applications including Word, Excel, and Outlook
- A track record of following through on commitments
- Excellent planning, organizational, and time management skills
- Good command of English communication
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Business Analyst
Posted today
Job Viewed
Job Description
IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs.
**Your Role and Responsibilities**
The BA role works closely with UX and Tech to deliver digital solutions for our client. As a passionate thought leader in digital, you evaluate and help turn client desires into reality. The BA also works closely with the financial services lead to turn strategies into requirements for projects on the roadmap.
**Job Description**:
- Formulate solutions that meet the client’s requirements and scope
- Create and maintain requirements documentation for digital projects and programs
- Create and maintain requirements documentation for digital projects and programs
- Partner with creative teams on new business assignments to confidently present and prototype new ideas
- Keep an active finger on the “pulse” of the market, communicating external client and evolving market needs to internal stakeholders
- Build and maintain a strong knowledge of digital solutions and technologies and educate and inform clients of new offerings or opportunities
- Familiar with agile. Can write explicit user stories with acceptance criteria
- Work with QA teams during SIT and UAT to do testing, resolve issues, help triage and prioritize defects
- Can run a workshop with mid level clients
- Can document process flows (L0 to L5) using a process flow tool or MS Visio or Powerpoint
**Required Technical and Professional Expertise**
- Displays proven knowledge and expertise in the digital space
- High attention to detail and always ready to push the limits
- 3+ years of relevant industry experience including previous experience in a technical role and familiarity with programming, front-end coding,
UX and software development at an enterprise level
**Preferred Technical and Professional Expertise**
- Bachelor's Degree in Computer Science, Computer Engineering or related field.
- Has financial services knowledge and acumen ideally one of retail banking, insurance, wealth management or credit
**About Business Unit**
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
**About IBM**
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Business Analyst
Posted today
Job Viewed
Job Description
IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs.
**Your Role and Responsibilities**
The BA role works closely with UX and Tech to deliver digital solutions for our client. As a passionate thought leader in digital, you evaluate and help turn client desires into reality. The BA also works closely with the financial services lead to turn strategies into requirements for projects on the roadmap.
**Job Description**:
- Formulate solutions that meet the client’s requirements and scope
- Create and maintain requirements documentation for digital projects and programs
- Create and maintain requirements documentation for digital projects and programs
- Partner with creative teams on new business assignments to confidently present and prototype new ideas
- Keep an active finger on the “pulse” of the market, communicating external client and evolving market needs to internal stakeholders
- Build and maintain a strong knowledge of digital solutions and technologies and educate and inform clients of new offerings or opportunities
- Familiar with agile. Can write explicit user stories with acceptance criteria
- Work with QA teams during SIT and UAT to do testing, resolve issues, help triage and prioritize defects
- Can run a workshop with mid level clients
- Can document process flows (L0 to L5) using a process flow tool or MS Visio or Powerpoint
**Required Technical and Professional Expertise**
- Displays proven knowledge and expertise in the digital space
- High attention to detail and always ready to push the limits
- 3+ years of relevant industry experience including previous experience in a technical role and familiarity with programming, front-end coding,
UX and software development at an enterprise level
**Preferred Technical and Professional Expertise**
- Bachelor's Degree in Computer Science, Computer Engineering or related field.
- Has financial services knowledge and acumen ideally one of retail banking, insurance, wealth management or credit
**About Business Unit**
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
**About IBM**
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Business Analyst
Posted today
Job Viewed
Job Description
- Translate business requirements into technical requirements and create user stories
- Document business cases
- Liaison between business and clients
- Facilitate meetings, educational workshops for team members; Perform release handovers
- Provide reports; Document instructions and specifications
- Incorporate user suggestions into projects/stories
- Acquire product/service/project knowledge; Research solutions to increase efficiency
**Qualifications**
- Minimum of 1 year relevant experience preferably within an advisory firm or working under business transformation division in insurance, banking, or investment management sectors.
- Practical experience in business requirement gathering.
- Required experience in documenting business requirements, functional design, business scenarios etc
- Business process consulting techniques (Six Sigma, Lean, etc.) a strong plus
- Good communication, collaboration skills and teamwork.
- Proficiency in spoken and written Thai and good English
- Ability to thrive in an international environment
- Excellent analytical, problem solving and project management skills
Business Analyst
Posted today
Job Viewed
Job Description
**Main Responsibilities**:
- To take the full responsibility on accounting and financial result of Personal Care with the monthly closing analysis and summarize to key stakeholders.
- Corresponsive and help the key stakeholders to review and align on plan / budget / actual spending mandatorily inclusive of Sales and marketing (such as Trade spending / Advertising and Consumer promotion / Research plan)
- Elicits, analyzes, specifies, and validates the business needs of Kimberly-Clark stakeholders, be internal &external customers or end users.
- Collaborates with commercial projects to determine project scope and vision.
- Clearly identifies project stakeholders and establish customer classes, as well as their characteristics.
- Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
- Works with internal &external stakeholders and project team to prioritize collected requirements.
- reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes, and also to compile with Corporate Financial Instruction (CFI)
- Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.
- Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
- Participates in the selection of any requirements documentation software solutions that the organization may opt to use.
- Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
- Develops and utilizes standard templates to accurately and concisely write requirements specifications.
- Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
- Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. Information to stakeholders
- Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted and align in term of accounting auditoria for both internal and external.
- Assists with the interpretation of customer requirements into feasible options and communicating these back to the business stakeholders.
- Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
- Communicates changes, enhancements, and modifications of business requirements verbally or through written documentation to project managers, commercial, and other stakeholders so that issues and solutions are understood such as Trade spending Analysis, Pre-post promotion evaluation, quarterly review, Market share, etc.
- Provides guidance and/or instruction to junior staff members.
**Qualifications**:
- Bachelor/Master's Degree in Finance& Accounting field of study
- Minimum 5 years of work experience in globally FMCG, ability to influence stakeholders and work closely with internal &External to determine acceptable solutions.
- Ability to impact operations and effect change without being confrontational
- Detail oriented, analytical and inquisitive
- Ability to work independently and being team playing
- Extremely organized with strong time-management skills
- Microsoft Excel & Powerpoint experience strongly preferred
**Primary Location**: Thailand-Bangkok
**Additional Locations**:
**Worker Type**: Employee
**Worker Sub-Type**: Regular
**Time Type**: Full time
Business Analyst
Posted today
Job Viewed
Job Description
- Translate business requirements into technical requirements and create user stories
- Document business cases
- Liaison between business and clients
- Facilitate meetings, educational workshops for team members; Perform release handovers
- Provide reports; Document instructions and specifications
- Incorporate user suggestions into projects/stories
- Acquire product/service/project knowledge; Research solutions to increase efficiency
**Qualifications**
- Minimum of 1 year relevant experience preferably within an advisory firm or working under business transformation division in insurance, banking, or investment management sectors.
- Practical experience in business requirement gathering.
- Required experience in documenting business requirements, functional design, business scenarios etc
- Business process consulting techniques (Six Sigma, Lean, etc.) a strong plus
- Good communication, collaboration skills and teamwork.
- Proficiency in spoken and written Thai and good English
- Ability to thrive in an international environment
- Excellent analytical, problem solving and project management skills
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Business Analyst
Posted today
Job Viewed
Job Description
- Translate business requirements into technical requirements and create user stories
- Document business cases
- Liaison between business and clients
- Facilitate meetings, educational workshops for team members; Perform release handovers
- Provide reports; Document instructions and specifications
- Incorporate user suggestions into projects/stories
- Acquire product/service/project knowledge; Research solutions to increase efficiency
**Qualifications**
- Minimum of 1 year relevant experience preferably within an advisory firm or working under business transformation division in insurance, banking, or investment management sectors.
- Practical experience in business requirement gathering.
- Required experience in documenting business requirements, functional design, business scenarios etc
- Business process consulting techniques (Six Sigma, Lean, etc.) a strong plus
- Good communication, collaboration skills and teamwork.
- Proficiency in spoken and written Thai and good English
- Ability to thrive in an international environment
- Excellent analytical, problem solving and project management skills
Business Analyst
Posted today
Job Viewed
Job Description
- Coordinate with relevant stakeholders to gather and prepare requirements including business and system related to third party provider administration platform.
- Consolidate, analyze requirements and prepare a timeline for development.
- Working closely with the Product Owner at Sunday Care where the design of our platform aims to digitally transform and close gaps in patient registration, claims notification, assessment and settlement between providers and payer.
- Assist in creating and managing feature prioritizations, pipeline and roadmap.
- Work closely with the Product Owner, Users, Software Engineer and Data as well as Leadership team, when aligning on requirements during the design and development phase.
- Lead and coordinate with all parties to ensure UAT testing runs smoothly and successfully. Analyze results from feature releases.
- Provide training to users in case of commencing the new system module.
- Draft, update and manage versioning of overall technical blueprint of our platform.
- Performing other assignments where requested by supervisor.
**Qualifications**:
- Bachelor's Degree in Computer Engineering, Computer Science, Business Administration, Management Information System, Information Technology or related field.
- At least 3 years experience as Business Analyst, System Analyst, Product or Project Management.
- Experience in TPA or Healthcare platforms would be an advantage.
- Good in English speaking and writing.
- Strong analytical and proven ability to quickly understand complex business and systems and provide a suited solution for clients.
Business Analyst
Posted today
Job Viewed
Job Description
IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs.
Your Role and Responsibilities
- Gather business requiremen and understand and map the full life cycle of business processes to ensure compliance with internal and external policies.
- Works on complex problems where analysis of situations or data requires an evaluation of multiple dependent and co-dependent factors.
- Analyze metric reports to identify & interpret trends, variances and business performance. Communicates findings in a clear and concise format.
- Work to optimize system performance and participates in process design or improvement initiatives.
- Participate in identifying, creating, and monitoring current process metrics, process mapping, and if/then analysis on proposed process changes.
- Assist with and/or creates project documentation, including functional, technical and conceptual design specifications, requirements/due diligence, use-cases, testing scenarios, process flow charts etc.
Required Technical and Professional Expertise
- At least 2 years of work experience as Business Analyst
- Must have experience in Banking business / Financial Services
- Exceptional analytical and conceptual thinking skills
- Able to influence stakeholders and work closely with them to determine acceptable solutions
- Excellent documentation skills
Preferred Technical and Professional Expertise
- Fundamental analytical and conceptual thinking skills
- Experience creating detailed reports and giving presentations.
- A track record of following through on commitments
- Excellent planning, organizational, and time management skills
- Good command of English communication
About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?