6 Market Research jobs in Bangkok

**Market Research Analyst, Chemical Business**

10154 - Standard, งานขาย, - พนักงานประจำ

**Date**: 16-Sep-2021

**Location**: กรุงเทพมหานคร, ประเทศไทย
- Description:
**Job Summary**:

- Provide business and market analysis to ensure business competitiveness and market position.
- Develop and monitor the business strategy to support business growth and direction.
- Provide customer analysis and segmentation in order to indicate a company's strategic customers.
- Create customer activities plan to serve a different group of customers.
- Conduct customer satisfaction analysis and develop gap closing with related functions.

**Key Responsibilities**:

- Determine customer classification to provide different services and activities.
- Perform customer satisfaction surveys and identify opportunities to improve products and/or services.
- Work with cross-functional teams for product improvement project from opportunities identification, VOC analysis to project execution

**Qualification**:

- Bachelor or Master in Business Administration/Marketing or Engineering/Science
- ** Have relevant experience in Market Research/Analyst at least 1-3 years**:

- Good analytical skills especially Data Analysis
- Have a commercial sense and marketing knowledge
- Able to handle things under pressure management situation
- Positive thinking and eager to learn
- Adaptive, be confident to work well in an uncertain situation
- Good communication and presentation skill

**Senior Project Manager - Market Research**

**Bangkok, Thailand**

**About us**:
Toluna delivers real-time consumer insights at the speed of the on-demand economy. By combining global scale and local expertise with innovative technology and award-winning research design, we help clients explore tomorrow, now.

Toluna is the parent company of Harris Interactive Europe and KuRunData. Together, we strive to push the field of market research toward a better tomorrow.

**Introduction**:
To complete our team in SouthEast Asia, we are looking for a Project Manager to support our sales team by managing multiple online assignments for marketing research and consulting clients by establishing a relationship with them and becoming an expert in understanding their research needs.

**Responsibilities**:
Support Corporate, end Clients and Internal project management teams.

Project Management
- Provide guidance on research design, questionnaire structure and sample design to clients, client services/project management teams at Toluna.
- Work with project managers on questionnaire design as well as sample structure and sampling methodology
- Coordination of all tasks for specific projects/clients involving the survey set-up working closely with programming, sampling, data processing, translations, coding etc.
- Advising on in-field data verification checks and general quality checks
- Supporting team and clients in developing tab specs and project planning
- Advising/Supporting data deliverables QA checks
- In troubleshooting - Running frequencies or other data reports in SPSS
- Data analysis and reporting
- Work closely with Sales Teams and Client Services Director to develop solid and lasting client relationships
- Work with the team to deliver projects while maintaining Toluna’s high quality standards
- Work closely with all departments to achieve best solutions and service for Toluna’s client

Account Management
- Work with Client Services Director to device account specific service plans and strategies
- Work with Client Service Director and clients on routine account reviews
- Develop a full understanding of Toluna’s state of the art technology suite in order to offer best solutions to our clients as well as identifying up-selling opportunities to the advantage of our clients.

**Required skill set**:

- Bachelor’s degree, or equivalent related experience.
- 4+ years market research experience spanning both across research and project management (On-line Research experience).
- Excellent written and verbal communication skills in English, client service oriented.
- Native Thai speaker.
- Client management experience.
- Highly motivated, able to work within tight deadlines and under pressure.
- Excellent trouble-shooting and problem solving abilities.
- Excellent time management skills.
- Excellent attention to detail.
- Experience across a variety of methodologies including ad-hoc and tracker projects.
- Data processing experience.
- Statistical analysis.
- Strong knowledge of Excel and SPSS, as well as other software and data formats.
- Advantage if experienced in Phython /R/Tableau or and web toolkits.

**Our Values**:

- I**ntegrity and respect.** We treat our colleagues, clients and partners how we want to be treated._
**_Success in unity._** _We deliver results by working as a team with common goals._
**_Smart decisions in action_**_. We implement plans without delay and stay nimble to change on demand._
**_Make it simple._** _We simplify complexity, making the complex easy to understand._
**_Be bold._** _We welcome big and small ideas that challenge and inspire us to change._
**_Delight customers. _**_We work tirelessly to exceed expectations, turning satisfaction into delight._
**_Reward great work. _**_We believe performance is the reason for advancement. Do good work and good things come._

**What we offer**:
At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.

We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.

**_Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal and diverse workplace. One small way we’re focused on moving ourselves - and the world
- forward._**

**_With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age or ability._**

**Join our global team. We welcome big thinking and reward great work.**

**Job Types**: Full-time, Permanent

**Senior Project Manager - Market Research**

**Bangkok, Thailand**

**About us**:
Toluna delivers real-time consumer insights at the speed of the on-demand economy. By combining global scale and local expertise with innovative technology and award-winning research design, we help clients explore tomorrow, now.

Toluna is the parent company of Harris Interactive Europe and KuRunData. Together, we strive to push the field of market research toward a better tomorrow.

**Introduction**:
To complete our team in SouthEast Asia, we are looking for a Project Manager to support our sales team by managing multiple online assignments for marketing research and consulting clients by establishing a relationship with them and becoming an expert in understanding their research needs.

**Responsibilities**:
Support Corporate, end Clients and Internal project management teams.

Project Management
- Provide guidance on research design, questionnaire structure and sample design to clients, client services/project management teams at Toluna.
- Work with project managers on questionnaire design as well as sample structure and sampling methodology
- Coordination of all tasks for specific projects/clients involving the survey set-up working closely with programming, sampling, data processing, translations, coding etc.
- Advising on in-field data verification checks and general quality checks
- Supporting team and clients in developing tab specs and project planning
- Advising/Supporting data deliverables QA checks
- In troubleshooting - Running frequencies or other data reports in SPSS
- Data analysis and reporting
- Work closely with Sales Teams and Client Services Director to develop solid and lasting client relationships
- Work with the team to deliver projects while maintaining Toluna’s high quality standards
- Work closely with all departments to achieve best solutions and service for Toluna’s client

Account Management
- Work with Client Services Director to device account specific service plans and strategies
- Work with Client Service Director and clients on routine account reviews
- Develop a full understanding of Toluna’s state of the art technology suite in order to offer best solutions to our clients as well as identifying up-selling opportunities to the advantage of our clients.

**Required skill set**:

- Bachelor’s degree, or equivalent related experience.
- 4+ years market research experience spanning both across research and project management (On-line Research experience).
- Excellent written and verbal communication skills in English, client service oriented.
- Native Thai speaker.
- Client management experience.
- Highly motivated, able to work within tight deadlines and under pressure.
- Excellent trouble-shooting and problem solving abilities.
- Excellent time management skills.
- Excellent attention to detail.
- Experience across a variety of methodologies including ad-hoc and tracker projects.
- Data processing experience.
- Statistical analysis.
- Strong knowledge of Excel and SPSS, as well as other software and data formats.
- Advantage if experienced in Phython /R/Tableau or and web toolkits.

**Our Values**:

- I**ntegrity and respect.** We treat our colleagues, clients and partners how we want to be treated._
**_Success in unity._** _We deliver results by working as a team with common goals._
**_Smart decisions in action_**_. We implement plans without delay and stay nimble to change on demand._
**_Make it simple._** _We simplify complexity, making the complex easy to understand._
**_Be bold._** _We welcome big and small ideas that challenge and inspire us to change._
**_Delight customers. _**_We work tirelessly to exceed expectations, turning satisfaction into delight._
**_Reward great work. _**_We believe performance is the reason for advancement. Do good work and good things come._

**What we offer**:
At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.

We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.

**_Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal and diverse workplace. One small way we’re focused on moving ourselves - and the world
- forward._**

**_With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age or ability._**

**Join our global team. We welcome big thinking and reward great work.**

**Job Types**: Full-time, Permanent

**Senior Project Manager - Market Research**

**Bangkok, Thailand**

**About us**:
Toluna delivers real-time consumer insights at the speed of the on-demand economy. By combining global scale and local expertise with innovative technology and award-winning research design, we help clients explore tomorrow, now.

Toluna is the parent company of Harris Interactive Europe and KuRunData. Together, we strive to push the field of market research toward a better tomorrow.

**Introduction**:
To complete our team in SouthEast Asia, we are looking for a Project Manager to support our sales team by managing multiple online assignments for marketing research and consulting clients by establishing a relationship with them and becoming an expert in understanding their research needs.

**Responsibilities**:
Support Corporate, end Clients and Internal project management teams.

Project Management
- Provide guidance on research design, questionnaire structure and sample design to clients, client services/project management teams at Toluna.
- Work with project managers on questionnaire design as well as sample structure and sampling methodology
- Coordination of all tasks for specific projects/clients involving the survey set-up working closely with programming, sampling, data processing, translations, coding etc.
- Advising on in-field data verification checks and general quality checks
- Supporting team and clients in developing tab specs and project planning
- Advising/Supporting data deliverables QA checks
- In troubleshooting - Running frequencies or other data reports in SPSS
- Data analysis and reporting
- Work closely with Sales Teams and Client Services Director to develop solid and lasting client relationships
- Work with the team to deliver projects while maintaining Toluna’s high quality standards
- Work closely with all departments to achieve best solutions and service for Toluna’s client

Account Management
- Work with Client Services Director to device account specific service plans and strategies
- Work with Client Service Director and clients on routine account reviews
- Develop a full understanding of Toluna’s state of the art technology suite in order to offer best solutions to our clients as well as identifying up-selling opportunities to the advantage of our clients.

**Required skill set**:

- Bachelor’s degree, or equivalent related experience.
- 4+ years market research experience spanning both across research and project management (On-line Research experience).
- Excellent written and verbal communication skills in English, client service oriented.
- Native Thai speaker.
- Client management experience.
- Highly motivated, able to work within tight deadlines and under pressure.
- Excellent trouble-shooting and problem solving abilities.
- Excellent time management skills.
- Excellent attention to detail.
- Experience across a variety of methodologies including ad-hoc and tracker projects.
- Data processing experience.
- Statistical analysis.
- Strong knowledge of Excel and SPSS, as well as other software and data formats.
- Advantage if experienced in Phython /R/Tableau or and web toolkits.

**Our Values**:

- I**ntegrity and respect.** We treat our colleagues, clients and partners how we want to be treated._
**_Success in unity._** _We deliver results by working as a team with common goals._
**_Smart decisions in action_**_. We implement plans without delay and stay nimble to change on demand._
**_Make it simple._** _We simplify complexity, making the complex easy to understand._
**_Be bold._** _We welcome big and small ideas that challenge and inspire us to change._
**_Delight customers. _**_We work tirelessly to exceed expectations, turning satisfaction into delight._
**_Reward great work. _**_We believe performance is the reason for advancement. Do good work and good things come._

**What we offer**:
At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.

We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.

**_Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal and diverse workplace. One small way we’re focused on moving ourselves - and the world
- forward._**

**_With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age or ability._**

**Join our global team. We welcome big thinking and reward great work.**

**Job Types**: Full-time, Permanent

Do you thrive in fast-paced environments where you can lead teams, solve problems, and drive continuous improvement through data insights? If so, we want you on our team!
Invenco by GVR is a global leader in integrated payment, point-of-sale, and forecourt automation solutions tailored for the convenience retail industry.
**WHAT YOU WILL DO**
As a Service Desk Supervisor & Data Analyst, you'll lead a high-performing support team while ensuring exceptional service delivery across our 24/7 helpdesk operations. You'll also harness data to identify trends, improve performance, and elevate the customer experience. This is a hybrid role that blends leadership, service management, and analytical insight.
To break it down, your responsibilities will include:
+ Leading and mentoring the service desk team to deliver high-quality support aligned with SLAs and KPIs.
+ Managing the full lifecycle of incidents and service requests-from logging to resolution.
+ Monitoring ticket queues, response times, and resolution metrics to ensure operational excellence.
+ Driving continuous improvement initiatives based on service trends and user feedback.
+ Generating and analyzing reports to identify performance gaps and opportunities.
+ Communicating updates on major incidents, outages, and project rollouts.
+ Maintaining and enhancing the internal knowledge base and documentation.
+ Administering and optimizing the service desk platform and tools.
+ Collaborating with field engineers and off-site helpdesk teams to ensure seamless support coverage
**ABOUT YOU**
At Invenco by GVR, we believe in YOU-your leadership, your analytical mindset, and your ability to make a real impact. We give you the opportunity, accountability, and visibility to thrive.
To be successful in this role, YOU will bring:
+ A bachelor's degree in IT, Computer Science, or a related field (preferred).
+ 5+ years of experience in IT service desk or technical support roles.
+ 2+ years in a leadership or supervisory role within a service desk environment.
+ Strong knowledge of ITIL framework and service management best practices.
+ Experience with service desk platforms, ticketing systems, and CRM tools.
+ Familiarity with BI tools and the ability to generate and interpret reports.
+ Excellent communication and stakeholder management skills.
+ Proven ability to coach, mentor, and develop support teams.
+ Strong analytical and problem-solving skills.
+ Experience in knowledge management and promoting self-service solutions.
+ ITIL Foundation certification (highly desirable).
#LI-HK1
**WHO IS** **INVENCO by GVR**
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1- or e-mail to request accommodation.