Explore opportunities in international trade, a sector connecting businesses globally. Professionals in this field manage import/export operations, navigate 7 International Trade jobs in Thailand
Trade / EUDR Compliance Officer
Rayong, Rayong
Cardinal Health
Posted 20 days ago
Job Viewed
Job Description
**Responsibilities**
+ Responsible to lead the latex supplier's due diligence processes, independent auditing process, ensure traceability information for supply chain custody from tier 1 suppliers have been compliant with the EUDR regulation, including natural resources sourcing policy, due diligence procedures encapsulated in a management system, training, timber species laboratory identification and DNA testing to support identification of provenance, if needed.
+ Responsible for overseeing the products traceability process, ensure information for supply chain custody from finish good level until raw materials.
+ Responsible for maintaining and ensuring that CAH processes are updated and compliant with the EUDR regulation.
+ **Supplier tier 1 due diligence** : Lead EDUR latex suppliers audit; Prepare risk assessment report if needed; Verify all suppliers supply chain custody; Review suppliers risk
+ **Compliance Management** : Ensure all raw materials, particularly latex, finish goods comply with EUDR requirements.
+ **Suppliers Due Diligence** : Review due diligence report to trace the origin of raw materials and verify compliance with local environmental laws.
+ **Documentation:** Review detailed and records of due diligence statements and report, Geojsan file, including risk assessments and evidence of compliance from each supplier; Review detailed and records Finish Good traceability report to ensure accuracy with inbound documents from suppliers before release container to Export process; Prepare and submit all require data into EU web portal for each shipment
+ **Supplier Coordination** : Work closely with suppliers to gather necessary documentation and ensure their practices align with EUDR standards.
+ **Customers Coordination** : Work closely with Export planners and Customers to prepare necessary documentation and ensure that all import process with customers and agents comply with
+ **Training & Awareness** : Educate internal teams and suppliers about EUDR requirements and best practices
+ **Reporting** : Regularly report on compliance status to senior management and relevant stakeholders.
+ **Continuous Improvement** : Stay updated on regulatory changes and continuously improve compliance processes.
**Requirements**
+ Education: Minimum bachelor's degree in business administration, Logistics, Supply Chain Management or a related field.
+ Experience: Minimum of 5 years of experience in international trade compliance, EUDR, supply chain management, project management, or a related role.
+ Knowledge: Preferable understanding of the EU Deforestation Regulation and related environmental laws
+ Excellent command of English and computer literacy.
+ Other necessary skills:- Project management- Detail-oriented and highly organized.- Strong ethical standards and integrity.- Proactive and able to manage multiple tasks simultaneously.- Excellent problem-solving skills.- Self-motivated with team spirit and strong leadership.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
+ Responsible to lead the latex supplier's due diligence processes, independent auditing process, ensure traceability information for supply chain custody from tier 1 suppliers have been compliant with the EUDR regulation, including natural resources sourcing policy, due diligence procedures encapsulated in a management system, training, timber species laboratory identification and DNA testing to support identification of provenance, if needed.
+ Responsible for overseeing the products traceability process, ensure information for supply chain custody from finish good level until raw materials.
+ Responsible for maintaining and ensuring that CAH processes are updated and compliant with the EUDR regulation.
+ **Supplier tier 1 due diligence** : Lead EDUR latex suppliers audit; Prepare risk assessment report if needed; Verify all suppliers supply chain custody; Review suppliers risk
+ **Compliance Management** : Ensure all raw materials, particularly latex, finish goods comply with EUDR requirements.
+ **Suppliers Due Diligence** : Review due diligence report to trace the origin of raw materials and verify compliance with local environmental laws.
+ **Documentation:** Review detailed and records of due diligence statements and report, Geojsan file, including risk assessments and evidence of compliance from each supplier; Review detailed and records Finish Good traceability report to ensure accuracy with inbound documents from suppliers before release container to Export process; Prepare and submit all require data into EU web portal for each shipment
+ **Supplier Coordination** : Work closely with suppliers to gather necessary documentation and ensure their practices align with EUDR standards.
+ **Customers Coordination** : Work closely with Export planners and Customers to prepare necessary documentation and ensure that all import process with customers and agents comply with
+ **Training & Awareness** : Educate internal teams and suppliers about EUDR requirements and best practices
+ **Reporting** : Regularly report on compliance status to senior management and relevant stakeholders.
+ **Continuous Improvement** : Stay updated on regulatory changes and continuously improve compliance processes.
**Requirements**
+ Education: Minimum bachelor's degree in business administration, Logistics, Supply Chain Management or a related field.
+ Experience: Minimum of 5 years of experience in international trade compliance, EUDR, supply chain management, project management, or a related role.
+ Knowledge: Preferable understanding of the EU Deforestation Regulation and related environmental laws
+ Excellent command of English and computer literacy.
+ Other necessary skills:- Project management- Detail-oriented and highly organized.- Strong ethical standards and integrity.- Proactive and able to manage multiple tasks simultaneously.- Excellent problem-solving skills.- Self-motivated with team spirit and strong leadership.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
This advertiser has chosen not to accept applicants from your region.
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Import Export Support
Lamphun, Lamphun
TE Connectivity
Posted 10 days ago
Job Viewed
Job Description
Import Export Support
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Distribution & Logistics Teams manage the efficient flow of goods, services and information between point of origin through customer placement in order to meet customer requirements or internal business objectives. They create integrated processes among internal functions such as operations, purchasing and logistics, and outside suppliers. They also focus resources on continuous improvement of the movement of materials through various production processes, and establish key performance metrics and benchmarks relating to supply chain planning/forecasting to measure actual performance against goals on a regular basis.
**What your background should look like:**
**Responsibilities:**
+ Manages the efficient flow of goods, services and information between point of origin through customer placement especially in scope of import/export process in order to meet customer requirements or internal business objectives
+ Creates integrated processes among internal functions such as operations, purchasing and logistics, and outside suppliers.
+ Focuses resources on continuous improvement of the movement of materials through various transport service providers, production process and establishes key performance metrics and benchmarks relating to supply chain planning/forecasting to measure actual performance against goals on a regular basis.
+ Is responsible to perform main job.
+ Is responsible to monitoring and recording to ERP
+ Is responsible to perform task under the safety rule
+ Is responsible for coordinating with the transport service provider, customs broker, customs office
**Qualifications:**
+ At least 0-3-year work experience in import/export or related field
+ Kind and trustful personality
+ Analytical, problem solving and planning skills
+ Computer knowledge (MS-office)
+ English Skill (Intermediate)
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Lamphun, 51, TH, 51000
City: Lamphun
State: 51
Country/Region: TH
Travel: None
Requisition ID: 137163
Alternative Locations:
Function: Logistics
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Distribution & Logistics Teams manage the efficient flow of goods, services and information between point of origin through customer placement in order to meet customer requirements or internal business objectives. They create integrated processes among internal functions such as operations, purchasing and logistics, and outside suppliers. They also focus resources on continuous improvement of the movement of materials through various production processes, and establish key performance metrics and benchmarks relating to supply chain planning/forecasting to measure actual performance against goals on a regular basis.
**What your background should look like:**
**Responsibilities:**
+ Manages the efficient flow of goods, services and information between point of origin through customer placement especially in scope of import/export process in order to meet customer requirements or internal business objectives
+ Creates integrated processes among internal functions such as operations, purchasing and logistics, and outside suppliers.
+ Focuses resources on continuous improvement of the movement of materials through various transport service providers, production process and establishes key performance metrics and benchmarks relating to supply chain planning/forecasting to measure actual performance against goals on a regular basis.
+ Is responsible to perform main job.
+ Is responsible to monitoring and recording to ERP
+ Is responsible to perform task under the safety rule
+ Is responsible for coordinating with the transport service provider, customs broker, customs office
**Qualifications:**
+ At least 0-3-year work experience in import/export or related field
+ Kind and trustful personality
+ Analytical, problem solving and planning skills
+ Computer knowledge (MS-office)
+ English Skill (Intermediate)
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Lamphun, 51, TH, 51000
City: Lamphun
State: 51
Country/Region: TH
Travel: None
Requisition ID: 137163
Alternative Locations:
Function: Logistics
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
This advertiser has chosen not to accept applicants from your region.
1
Import Export Coordinator
TE Connectivity
Posted 14 days ago
Job Viewed
Job Description
Import Export Coordinator
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Supports logistics activities and procedures to ensure timely delivery, customer satisfaction and cost saving.
**Job Requirements**
+ Responsibilities:- Handing import and export shipments to ensure smooth import-export operations and compliance with customs regulations.- Contact and coordinate with oversea of customers, Freight Forwarder, shipping companies and related internal departments.- Perform SAP system-based Goods Receipt (GR) and Bill invoice for imported shipments- Monitor shipments to be on schedule as needed.- Assist in resolving day-to-day problems encountered- Perform other job-related duties as assigned.
**What your background should look like**
Qualifications & Requirements:
- Bachelor's degree in Logistics, Supply Chain Management, or a related field.
- Minimum 2-3 years of experience in an Import & Export function.
- Excellence in SAP module and Experience with SAP S4 or related ERP systems would be an advantage
- Knowledge of international trade regulations, FTA would be an advantage
- Strong English communication skills, both written and verbal.
- Able to manage multiple tasks under high pressure and work independently or in a team
- Computer literacy in MS office
- Good attitude, self-motivated, hard-working, and able to work flexible hours.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
CHATUCHAK BANGKOK, 10, TH, 10900
City: CHATUCHAK BANGKOK
State: 10
Country/Region: TH
Travel: Less than 10%
Requisition ID: 139218
Alternative Locations:
Function: Logistics
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Supports logistics activities and procedures to ensure timely delivery, customer satisfaction and cost saving.
**Job Requirements**
+ Responsibilities:- Handing import and export shipments to ensure smooth import-export operations and compliance with customs regulations.- Contact and coordinate with oversea of customers, Freight Forwarder, shipping companies and related internal departments.- Perform SAP system-based Goods Receipt (GR) and Bill invoice for imported shipments- Monitor shipments to be on schedule as needed.- Assist in resolving day-to-day problems encountered- Perform other job-related duties as assigned.
**What your background should look like**
Qualifications & Requirements:
- Bachelor's degree in Logistics, Supply Chain Management, or a related field.
- Minimum 2-3 years of experience in an Import & Export function.
- Excellence in SAP module and Experience with SAP S4 or related ERP systems would be an advantage
- Knowledge of international trade regulations, FTA would be an advantage
- Strong English communication skills, both written and verbal.
- Able to manage multiple tasks under high pressure and work independently or in a team
- Computer literacy in MS office
- Good attitude, self-motivated, hard-working, and able to work flexible hours.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
CHATUCHAK BANGKOK, 10, TH, 10900
City: CHATUCHAK BANGKOK
State: 10
Country/Region: TH
Travel: Less than 10%
Requisition ID: 139218
Alternative Locations:
Function: Logistics
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
This advertiser has chosen not to accept applicants from your region.
2
Import/export Associate
Celestica
Posted today
Job Viewed
Job Description
Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on details of assignments, and has limited decision-making authority; most decisions are made or guided by the immediate supervisor. Decisions/actions may have an impact on the department's/division’s goals. Works under close Supervision and requires direction on how assignments are to be executed; begins to put forward ideas on how work assignments are completed. Establishes cooperative relationships to work effectively with colleagues; supports others and participates as a team member, and takes responsibility for own work commitments. Interacts directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.
Performs tasks such as, but not limited to, the following:
Participates in the evaluation, development, implementation, and continuous improvement of specific SCM business processes such as outbound shipments, import export classifications, freight expense management, and carrier relationship management. Analyzes traffic patterns and looks for least cost alternatives. Ensures compliance with customs and government regulations and minimize duties and taxes. Provides ongoing support in resolving process/execution issues with both internal and external customers. Manages requests for support/service and develop processes and education to meet customer demands and ensure satisfaction. Leads in the rapid identification, analysis, and resolution of problems to ensure the minimum interruption to the team's work. Monitors activities of the team against defined objectives, report on achievements and propose ways in which performance can be improved. Provide data on varying Logistics related charges in support of bid activity. Develops cost center budget and expenses for annual contract. Maintains applicable system tables in support of related activity.
**Knowledge/Skills/Competencies**:
- Good understanding and ability to interpret of traffic and logistics laws, rules and regulations.
- Good knowledge of import / export rules and regulations, compliance and documentation requirements.
- Basic math, data entry and 10-key skills.
- Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
- Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
- Ability to identify and resolve limited complexity process/system problems using financial, analytical, and/or statistical models.
- Commercial and financial awareness, particularly of transportation and logistics costs and regulations.
- Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
**Physical Demands**:
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
- Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Occasional travel may be required.
**Typical Experience**:
Zero to two years relevant experience.
**Typical Education**:
Bachelor’s degree in related field, or consideration of an equivalent combination of education and experience.
Educational requirements may vary
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
C
Performs tasks such as, but not limited to, the following:
Participates in the evaluation, development, implementation, and continuous improvement of specific SCM business processes such as outbound shipments, import export classifications, freight expense management, and carrier relationship management. Analyzes traffic patterns and looks for least cost alternatives. Ensures compliance with customs and government regulations and minimize duties and taxes. Provides ongoing support in resolving process/execution issues with both internal and external customers. Manages requests for support/service and develop processes and education to meet customer demands and ensure satisfaction. Leads in the rapid identification, analysis, and resolution of problems to ensure the minimum interruption to the team's work. Monitors activities of the team against defined objectives, report on achievements and propose ways in which performance can be improved. Provide data on varying Logistics related charges in support of bid activity. Develops cost center budget and expenses for annual contract. Maintains applicable system tables in support of related activity.
**Knowledge/Skills/Competencies**:
- Good understanding and ability to interpret of traffic and logistics laws, rules and regulations.
- Good knowledge of import / export rules and regulations, compliance and documentation requirements.
- Basic math, data entry and 10-key skills.
- Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
- Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
- Ability to identify and resolve limited complexity process/system problems using financial, analytical, and/or statistical models.
- Commercial and financial awareness, particularly of transportation and logistics costs and regulations.
- Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
**Physical Demands**:
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
- Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Occasional travel may be required.
**Typical Experience**:
Zero to two years relevant experience.
**Typical Education**:
Bachelor’s degree in related field, or consideration of an equivalent combination of education and experience.
Educational requirements may vary
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
C
This advertiser has chosen not to accept applicants from your region.
3
Import/export Supervisor(Lemchabang)
Reeracoen Thailand
Posted today
Job Viewed
Job Description
**Industry**: Machinery/Heavy Machine, Manufacturing(Machinery)
- ** Job Description**:
・Importing:
‐ Procurement parts (direct materials)
‐ Import customs clearance for non-sourcing parts
・Export operations:
‐ Issuance of invoice
‐ Submission of export declaration to customs authorities
・Packing material management:
‐ Ordering packing materials
‐ Delivery date and price control
- **Requirement**:
- 【Must】
- Male/Female, 28~35 years old
- Bachelor or higher degree in related fields
- Ability to use Excel spreadsheets
- At least 2 years of work experience in logistics related field.
【Advantage】
- Knowledge of import/export procedures in bonded areas.
- Knowledge of Certificate of Origin (Form E, D)
- ** English Level**: Level 4 - Conversational Level
- ** Other Language**: English
- ** Working Hour**: 8:00 ~ 17:00
- ** Holiday**: Saturday, Sunday, Holidays
- ** Benefit**:
- Housing allowance 2,000
- Medical allowance 416
- Transportation 20 / Day
- Diligent allowance 400,650,900
- OT
- Language allowance : Able to submit certificate any time
- Provident fund
- Group Insurance (Accident Insurance)
- Bonus
- Shuttle bus
- ** Job Description**:
・Importing:
‐ Procurement parts (direct materials)
‐ Import customs clearance for non-sourcing parts
・Export operations:
‐ Issuance of invoice
‐ Submission of export declaration to customs authorities
・Packing material management:
‐ Ordering packing materials
‐ Delivery date and price control
- **Requirement**:
- 【Must】
- Male/Female, 28~35 years old
- Bachelor or higher degree in related fields
- Ability to use Excel spreadsheets
- At least 2 years of work experience in logistics related field.
【Advantage】
- Knowledge of import/export procedures in bonded areas.
- Knowledge of Certificate of Origin (Form E, D)
- ** English Level**: Level 4 - Conversational Level
- ** Other Language**: English
- ** Working Hour**: 8:00 ~ 17:00
- ** Holiday**: Saturday, Sunday, Holidays
- ** Benefit**:
- Housing allowance 2,000
- Medical allowance 416
- Transportation 20 / Day
- Diligent allowance 400,650,900
- OT
- Language allowance : Able to submit certificate any time
- Provident fund
- Group Insurance (Accident Insurance)
- Bonus
- Shuttle bus
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Supervisor (Import - Export)
Bangkok, Bangkok
CloudCommerce
Posted today
Job Viewed
Job Description
**What we do**
FASTSHIP is a Thailand's top-notch cross border logistics platform aggregating over 15 top door to door delivery service providers including UPS, FedEx, Aramex, SF Express, USPS, PostNL and ThailandPost. Our strategy is to expand the business range to compete with a rapidly growing ecommerce business in SEA through innovative, technology-driven and a broad range of total solutions in logistics and supply chain.
- Over 200 destinations in the services
- 25 unique logistics services offering
- 20 service points throughout Thailand
**What you will handle**:
- Supervise a team of customer service representatives (Case), providing guidance, support, and mentorship.
- Ensure excellent service by promptly responding to inquiries, concerns, and issues.
- Coordinate with external stakeholders, such as agents, and internal departments, such as Operations to facilitate the timely movement of freight and resolve any issues or delays.
- Handle complicated cases as assigned.
- Monitor and analyze key performance indicators (KPIs) related to customer service, such as response time, satisfaction ratings, and resolution rates.
- Work with manager/team leads to develop and implement customer service guidelines, procedures, best practices, and required training to enhance efficiency and quality of service.
- Stay updated on industry trends, regulations, and market conditions to effectively address customer needs and propose innovative solutions.
**What you have**:
- Bachelor's degree in related field
- Min. 4 years of working experience in customer service or case management import - export business is a must
- Strong knowledge of international logistics or freight forwarding will be a big advantage
- Excellent communication and coordination skills
- Excellent problem solving skills
- Willingness to learn product and service knowledge
- Customer Centric personality with an excellent service mind
- Good command in English
- Able to work under pressure
**What we offer**:
- Free Lunch: Food is life, so enjoy hearty meals to fuel your day, our treat!
- Free Parking: Park hassle-free, your convenience ensured.
- Medical Plan: With us, your life's uncertainties are met with healthcare coverage.
- Performance Bonus: Celebrate and Reward your dedicated effort and success.
- Monthly Party: Connect, relax, and celebrate!
- Tons of Opportunity to Grow: Nurturing your potential. Thrive within and beyond.
- Extra Holidays for Special Occasions: We're here to support you through significant times in every chapter.
- Empowerment through Tools: Innovation, your way. Embrace tools for enhanced efficiency.
- **We are not able to provide work visa for this position
FASTSHIP is a Thailand's top-notch cross border logistics platform aggregating over 15 top door to door delivery service providers including UPS, FedEx, Aramex, SF Express, USPS, PostNL and ThailandPost. Our strategy is to expand the business range to compete with a rapidly growing ecommerce business in SEA through innovative, technology-driven and a broad range of total solutions in logistics and supply chain.
- Over 200 destinations in the services
- 25 unique logistics services offering
- 20 service points throughout Thailand
**What you will handle**:
- Supervise a team of customer service representatives (Case), providing guidance, support, and mentorship.
- Ensure excellent service by promptly responding to inquiries, concerns, and issues.
- Coordinate with external stakeholders, such as agents, and internal departments, such as Operations to facilitate the timely movement of freight and resolve any issues or delays.
- Handle complicated cases as assigned.
- Monitor and analyze key performance indicators (KPIs) related to customer service, such as response time, satisfaction ratings, and resolution rates.
- Work with manager/team leads to develop and implement customer service guidelines, procedures, best practices, and required training to enhance efficiency and quality of service.
- Stay updated on industry trends, regulations, and market conditions to effectively address customer needs and propose innovative solutions.
**What you have**:
- Bachelor's degree in related field
- Min. 4 years of working experience in customer service or case management import - export business is a must
- Strong knowledge of international logistics or freight forwarding will be a big advantage
- Excellent communication and coordination skills
- Excellent problem solving skills
- Willingness to learn product and service knowledge
- Customer Centric personality with an excellent service mind
- Good command in English
- Able to work under pressure
**What we offer**:
- Free Lunch: Food is life, so enjoy hearty meals to fuel your day, our treat!
- Free Parking: Park hassle-free, your convenience ensured.
- Medical Plan: With us, your life's uncertainties are met with healthcare coverage.
- Performance Bonus: Celebrate and Reward your dedicated effort and success.
- Monthly Party: Connect, relax, and celebrate!
- Tons of Opportunity to Grow: Nurturing your potential. Thrive within and beyond.
- Extra Holidays for Special Occasions: We're here to support you through significant times in every chapter.
- Empowerment through Tools: Innovation, your way. Embrace tools for enhanced efficiency.
- **We are not able to provide work visa for this position
This advertiser has chosen not to accept applicants from your region.
5
Import and Export Officer
Bangkok, Bangkok
Diversey, Inc.
Posted today
Job Viewed
Job Description
Manage Shipping agent
- Responsible for the operation of order management for the assigned customers/ product lines and or categories and ensure that the delivered services meet up with customer’s expectations
- Ensure meaningful professional development occurs for the team members to enable them to be high performers in their roles and / or able to develop career path throughout the organization
- Maintain business relationship and contacts with the key customers
- Understand the needs and priorities of the assigned business unit and ensure that the customer service representative execute to meet those needs and priorities.
- Develop alternatives or solutions to propose and discuss with the Supply Chain manager before taking the further steps to minimize risk and impact to the business.
- Liaise and communicate with other concerned parties both internal and external
This position is responsible for performing Logistic (Import & Export) Operations to achieve performance excellence in the delivery of outstanding service for customers of all divisions in Thailand and Indochina. The role will report directly to Supply Chain Manager
- Responsible for the operation of order management for the assigned customers/ product lines and or categories and ensure that the delivered services meet up with customer’s expectations
- Ensure meaningful professional development occurs for the team members to enable them to be high performers in their roles and / or able to develop career path throughout the organization
- Maintain business relationship and contacts with the key customers
- Understand the needs and priorities of the assigned business unit and ensure that the customer service representative execute to meet those needs and priorities.
- Develop alternatives or solutions to propose and discuss with the Supply Chain manager before taking the further steps to minimize risk and impact to the business.
- Liaise and communicate with other concerned parties both internal and external
This position is responsible for performing Logistic (Import & Export) Operations to achieve performance excellence in the delivery of outstanding service for customers of all divisions in Thailand and Indochina. The role will report directly to Supply Chain Manager
This advertiser has chosen not to accept applicants from your region.
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